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Refund Retriever vs DoTimely Comparison

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Overview

Refund Retriever audits your FedEx or UPS account for late deliveries (GSR) and billing mistakes. Small parcel audit reduces...

DoTimely is an all-in-one solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.01/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(51)

5

4

3

2

1

48

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

(83)

5

4

3

2

1

61

20

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I wish I started sooner. I am very happy to delegate this function to dedicated professionals.
I like the outlay and ease of use. The data i am able to pull is great.
I love that it's very "set it and forget it. An extremely useful tool for wholesale shippers; helps our bottom line and requires minimal effort.

Pros

DoTimely is a great , it help me to keep on track all my walks appointment and if I ever needed anything like with app issues they promptly handle it.
Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.
It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Cons

Why can't I leave this blank. This field is becoming the worst thing about the software and it has nothing to do with it.
This way we know the software is working all the time. There was one time where the link 'failed' and our packages weren't being monitored.
I had no idea how much money I was leaving in the table.

Cons

Sometimes the schedule takes a bit to update, so you may click on the wrong appointment and cancel it or schedule something for the wrong day.
My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.
My least favorite thing is that some accidents are permanent unless I email them and have them fix it from their end. EX: Putting the wrong expiration date on packages.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features12
  • Access Controls/Permissions
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Auditing & Claim Filing Services
  • Automated Claim Filing
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Carrier Invoice Auditing
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Contact Database
  • Contract/License Management
  • Cost Recovery
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Exceptions Management
  • For Lawn Care
  • GPS
  • GPS Check-in / Check-out
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key Management
  • Life Coaching
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Online Booking
  • Order Management
  • Package Analytics
  • Payment Collection in the Field
  • Payment Processing
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Refund Opportunity Identification
  • Reporting & Statistics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Cost Tracking
  • Shipping Optimization
  • Sport Coaching
  • Staff Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • User Management
  • Website Integration
  • Work Order Management
  • Total features84
  • Access Controls/Permissions
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Auditing & Claim Filing Services
  • Automated Claim Filing
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Carrier Invoice Auditing
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Contact Database
  • Contract/License Management
  • Cost Recovery
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Exceptions Management
  • For Lawn Care
  • GPS
  • GPS Check-in / Check-out
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key Management
  • Life Coaching
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Online Booking
  • Order Management
  • Package Analytics
  • Payment Collection in the Field
  • Payment Processing
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Refund Opportunity Identification
  • Reporting & Statistics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Cost Tracking
  • Shipping Optimization
  • Sport Coaching
  • Staff Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • User Management
  • Website Integration
  • Work Order Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Refund Retriever vs. DoTimely

See how Refund Retriever and DoTimely stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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