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Omnigo Features

Features Summary

Functionality

4.2

/5

84

Total features

37

6 categories

Omnigo features

Access Controls/Permissions
Alerts/Notifications
Audit Management
Badge Management
Case Management
Contact Database
Contact Management
Court Management Integration

Common features of Risk Management software

API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Assessment Management
Audit Management

Price starts from

115

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

84

Price starts from

115

Per month

learn more

Total Features

37

Unique features

  • Court Management Integration

  • Crime Scene Management

  • Evidence Management

  • Risk Assessment

Functionality

4.5

/5

278

Price starts from

100

Per month

visit website

Total Features

37

Features in Common

16

Unique features

  • Location Tracking

  • Real Time Reporting

  • Service History

  • Real Time Notifications

Functionality

4.4

/5

307

Price starts from

100

Per month

visit website

Total Features

60

Features in Common

14

Unique features

  • Electronic Signature

  • QR Codes

  • Room Booking

  • Calendar Management

Common Omnigo comparisons

Omnigo logo
Resolver logo
OmnigovsResolver

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most bang for your buck!

Reviewed 6 years ago

The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system...

Pros

The adaptability and integration options.

Cons

I haven't found it yet

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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If looking for visitor management choose a different platform than iPass visitor management

Reviewed 3 years ago

We are using Omnigo for visitor management and for keeping track of security guards at locations.

Pros

That they have a SaaS for the iPass so you don't have to manage the architecture on your own physical site.

Cons

Do not like waiting on hold for 45 minutes for Omnigo support for iTrak / iPass to answer. Typically 8 times out of 10 when I call in they are not able to answer it while I'm on the phone with them either. I'm a system network admin at my company and service about 10-12 other services and this support is around the worst that I've ever seen. Everything extra to do within iPass is either an extra...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hands-off maintenance is a huge plus

Reviewed 6 years ago

I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program...

Pros

Versatile features, hosted off-site, very accessible/responsive support staff

Cons

The need for local software on the dispatch module

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Report Exec is a sound product

Reviewed 6 years ago

Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive. If I were to critique a feature of the program it would be the use of vehicle tracking....

Pros

The Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.

Cons

The lack or difficulty in customization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Software

Reviewed 6 years ago

We use RE as our prime report writing software for our Security Department. The software fits our needs, and then some, perfectly. We use several of the options such as, daily events log, reports, parking permits and property. The software enables all of us in the department to be informed and current with happenings on campus. The reports produced by RE are professional looking and contain all of the information needed. Setting up RE was simple, even for a non-techie like me. I called on RE support a few times and they were great. Each time I called them they were able to assist me with my questions. I would highly recommend RE to other security departments

Pros

The professional reports that are produced and the options that enable us to track items: parking permits, property, reports.

Cons

The inability to register more than one vehicle to the same owner/driver and to produce two separate permits.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful Product

Reviewed 6 years ago

Overall very positive: ran into major hurdle shortly after full implementation which CSEI worked on for two months to get resolved. Very responsive to customer inquiries, very good customer service. Very little down time, when unavoidable it is always explained. CEO himself actually made a round of calls after an extended issue a year or so ago.

Pros

Ease of use, easy to train staff on. High-quality features and good product look. Our area prosecutor prefers our format over neighboring agencies.

Cons

I have no major issues with the software. The back end admin side is a bit difficult to navigate but this is more likely due to my lack of expertise more than anything.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Report Exec - a great incident reporting software sytem

Reviewed 6 years ago

We have used Report Exec since 2012. Prior to that time, we utilized a home grown system that no longer served our needs. We put out an RFP and looked into, compared and contrasted a number of incident reporting, Clery compliant, software product. Report Exec was easily customizable for our needs. It is easy to work with in all aspects. the College has more recently purchased for the Dean of Student's office, Maxient. Report Exec and Maxient have collaborated together so that our incident reports flow into the Maxient product seamlessly, saving time and effort by us. We are extremely happy with Report Exec!!

Pros

Easy of use, customization, company easy to work with

Cons

nothing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ReportExec Dispatch and Reports

Reviewed 6 years ago

Overall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it.

Pros

Usefulness and reports.

Cons

At times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software and Support

Reviewed 6 years ago

Working with Report Exec for 6 years now, there has never been a time where I have felt unimportant. Tech Support is ready to lend an assist, quick response and aids in the "I forgot how to's." The integration of information is excellent and is the one-stop shop for our public safety needs. I am excited about the new features in development and look forward to the continued partnership between PBA and Report Exec.

Pros

Integration, all aspects of Report Exec talk to each other. Dispatch initiates all activity for the officers, so the connection between both Dispatch and Report Exec allows for the flow from one to the other and vice versa.

Cons

The Scheduling Module is a little complicated to use due to the dynamic nature of our institution and providing coverage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Versatile Software

Reviewed 6 years ago

The programs have a very unique depth to it. Especially the different methods of creating overview reports to keep track of all things being logged. When I have an issue or a request for a change, I am promptly responded to. The Report Exec staff have been very professional, and eager to help. They always love to hear feedback and work with it.

Pros

The variety of tools that you can utilize, and change anything to how it can help in your specific situation.

Cons

The amount of power this software can provide you can be a bit daunting to learn.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Police Officer (RMS Administrator)

Reviewed 6 years ago

Like the program. User-friendly and does not take a long time for officers to learn and start using. I am able to add to the list as I find that new issues and laws are changed year to year. Have had nothing but good support from your tech. and teaching areas when I have had a problem or an issue with the program. They have helped me step by step and even directed me to videos that would help in the future. Great Job!

Pros

Easy to use and officer friendly.

Cons

Some what hard to use with UCR not all the information comes out in a usable form.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Enterprise

Reviewed 6 years ago

We have been using RE programs for the past 16 years and have been satisfied for the same number of years. The Competitive Edge folks are usually two steps ahead of our needs, but if not, they listen closely and fix quickly. We feel sure that we are getting our money's worth. Occasionally there is a learning curve, but the program is designed to operate with ease.

Pros

Ease of use, quick support. It will do what high priced reporting programs do and fills our needs.

Cons

Sometimes it would be nice to push the enter button rather than having to move the mouse to accept a query request.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Used to be a great product

Reviewed 3 years ago

The now Omnigo, formally Report Exec, used to be a great company. I've noticed a huge decline in customer service and support. When I call customer support I'm always on hold for more than 10 minutes and have to call in again. It is very difficult because they have us, our data cannot be exported out of the software. I would have given Omnigo a 4.5/5 rating in our first year. However, the decline in many features and services has brought to express my concerns an opinions.

Pros

Highly customizable and generally easy to use. Provides many useful features when working properly.

Cons

Before Report Exec merged into Omnigo they were a great company and provided excellent service. Now, the system crashes and our data at one point was corrupted leaving me to fix the errors for many months. I've voiced my concerns resulting in little response or initiative from them to correct the issue. In addition, every year the cost per license continues to increase. Lastly, The app is still very "clunky" and doesn't provide for a fast login or even an option for touch ID. For a tech company specializing in software, I expected better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A very usable, efficient records management tool.

Reviewed 6 years ago

We chose Report Exec Enterprise several years ago as our first venture into computerized records management. We use the online version, i.e., do not use local servers for data storage. Overall the program is very good, although there are tweaks to the search functions that would make data extraction more accessible. I cannot say enough good things about the customer support team; I have them on the auto dial and they are always eager and competent to/in resolving our dilemmas.

Pros

Good price, dependable, off-site record keeping.

Cons

Supervisory data access via reports is limited, sometimes by presenting more data than we need and other times not enough. Also, the online instruction manuals are not always fully informative.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Report Exec is a great tool for reporting and dispatching.

Reviewed 6 years ago

Report Exec has streamlined our process, officers and dispatchers find it easy to use. The reporting feature for month end reports provides great information for analyzing data and targeting patrols. Our department has had great experiences with customer support and issues have been resolved in a short time frame.

Pros

Easy of use.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use

Reviewed 6 years ago

I have been using it for several years. Most of it is very easy to use as a front end and as an administrator. The few issues we have had were addressed quickly by technical support.

Pros

Easy to use. Very flexible.

Cons

We have had a time stamp issue that has never been resolved. Other than that, it's good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Product

Reviewed 6 years ago

It does what we need it to do and that is tracking reports and allows us to maintain records that can be reviewed for Clery.

Pros

Adding a report is seamless.

Cons

The updates are a little slow with changes in the law.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Report Exec Appreciation

Reviewed 6 years ago

Report Exec has professionalized our department. It allows us to track trends, document events and reward those officers who excel in reporting writing/service.

Pros

Data Collection

Cons

N/a

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Security Manager

Reviewed 6 years ago

We've had some struggles this year with our software. I have worked with several great people to try and resolve some of our issues. I have worked with other systems in the past and feel this system is a little more complicated than others. I was disappointed to find out mobile was going to be an additional charge because I was lead in a different direction when I was first told about it.

Pros

We love that we can place an officer on two calls at once.

Cons

We continue to have issues with the dispatch software since the upgrade. The calls continue to hang up in the dispatch field just to start the call. It really takes a long time to get the call in. Dispatchers also struggle to get current info on a person if on a current trespass or in the system. We were told it should run this as soon as you enter someone in. It appears as it is not doing this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for our university

Reviewed 6 years ago

I like the functionality of Report Exec for Clery purposes. It helps us to keep up with the numbers throughout the reporting system.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spell check

Reviewed 6 years ago

Spell check can improve, there are many times when there is a typo as simple as (ex: ths) you would think the word "the" would come up to pick from, but it doesn't also before it was updated a couple of years ago the spell check was easier to use(ex: the misspelled word would come up and you could fix it, now you have to click on it and fix it). Spell check's vocabulary needs to be increased and updated. Thank you.

Pros

it is easy to use

Cons

Every time I need to go back into the narrative to change a word it saves it to a number narrative. So in one report, I may have 7 narratives.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dir of Security

Reviewed 6 years ago

I wish the Workplace violence module was better, such a major topic these days and it really is not set up to use the data generated for end of year reports. I have to say on a positive note it is one of the better reporting systems out on the market

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review for Report Exec

Reviewed 6 years ago

The system is great for reporting purposes and to save any information that is saved and needed for future references. The system is really easy to use for me and others. The issues that we do experience is the system tends to run slow at times for both the report writing system and dispatch. These are the biggest complaints I get from our staff. Overall the system is great to have. Since we have had the system we have never had any response to anything events or feedback until Jodi has been added to the report exec team. The addition of Jodi has been great and the opportunity to provide feedback has been a great experience, so thank you!

Pros

The ability to have all data saved and to access any information saved at any time. Also, to have the opportunity to complete all reports and add any other information electronically when needed.

Cons

At times the system runs slow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Review

Reviewed 8 years ago

Overall I love Report Exec. One problem that I have been experiencing (and I have not brought this to anyone's attention yet) is when I do a search for reports between dates X and X... I typically do not get reports from all the dates. Usually I do a one week span (7 days) and I have to run the search twice. For example, I wil run February 1 - 7. I will get reports back from February 1 - 5. Then I re-run the search with February 5 - 7 and usually get the complete informaion that way. Other than that, I am very happy with this program. Oh yes... I would also like to see your iPad App soon please.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Dan, We'll have a trainer get in touch with you today to solve this problem. Also, the iPad App is going into beta testing now, if you'd like to be included in the beta test, just let your trainer know and we'll get you set up right away! Thank you for your continued support of Report Exec, we appreciate it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent reporting software, other features lack

Reviewed 6 years ago

I have used this software for about 4 years, and the reporting features on the software are above and beyond top notch! The ease of use, detail capabilities in the reports, and other features related to case report and data entry are just phenomenal! The software lacks in other areas. Many of the modules "exist" but lack the same detail given to the core of the product (reports and dispatching)....

Pros

No pros were added to this review

Cons

No cons were added to this review