Repsly Reviews - Page 2

Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.

Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.

Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.

Easy tracking of representatives and customized reporting made this a standout against similar products.

Some report exporting was limited during my use of the services, however, it never became an issue and all data was available with some work.

Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.

On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.

Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team.

The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.

atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields.

Hi Mike, thanks for leaving positive feedback about Repsly. We're excited to hear that it's saved your team time. We've flagged your export issue to our product team, but in the mean time don't hesitate to contact support@repsly.com.

how easy it is to manage each reps activity

tends to crash every so often.

Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!

easy to use

app crashed on andriod pretty frequently

Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly!

Route optimisation helps me view my clients in the most efficient order.

We are unable to log customer visitation details and notes for an earlier time. Sometimes we have the need to log a call for yesterday or from a week ago, however you can't add any visits earlier than the current day

Hi Vernon, thanks for the great feedback! We've informed our product team of your issue. Please contact support@repsly.com if you need immediate assistance with a problem.

Ease of use. Geo Tagging.

It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.

Thanks for the feedback Murray!

I like the way it captures my stores and info and form data

I would like a way to tag pictures on website

Thanks Letrice! We're always adding new features and a huge consideration when we do so is our customer input, please shoot us an email if you think of anything else!

It sis much easier to keep all information in one place.

The fact you can only take a couple pictures inside the question area.

Thanks Jeff! All the features available in the full version of Repsly should be available in the trial version. If you have any feedback on what specifically you didn't enjoy about the trial, we'd love to hear it! We're glad you're enjoying the product now that you are using it on a regular basis. By default, Repsly limits forms to 5 photo fields, but if you need more we can adjust that limit--just give us a quick call!

Ease of use, manager dashboard, flexibility to change form fields, ect.

Some bug issues but our rep has been great about guiding us how to resolve.

Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!

The simplicity of managing the sales rep.

There is no 1 button solution to organizing a report. I assume some developments has to be done.

Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!

Forms can be created to make what needs to be done a lot easier and to the point

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us

I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.

When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.

Thanks Jerial! Appreciate the kind words.

GPS gets the location, posting pictures

Reports about efficiency of timing use by each representative

Thanks Ivan, we truly appreciate the feedback and kind words.

That you can get every single information you want in just couple kliks with your mouse.

There is not such a thing.

Thanks Teo!

Its very intuitive and easy for field reps to use with little explaining.

The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.

Great customer support, super flexible app, super-flexible program.

Not originally designed for advertising/radio sales, so we're working to mold it to us better.

Ease of use and the fact that the information is easily exported and compiled.

Some features- like the inability to upload multiple photos at a time- can make the app a little tedious at times.

Thanks so much for your feedback Tabatha, we'll keep you updated on new features!

the ease of use and the time it saves us

this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help.

Very User Friendly. Easy Upload of Existing Location List Easy Creation of Custom Forms

Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field) Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops) High tiered costs

Hi Jared, we offer Ad-Hoc pricing to address exactly the billing concern that you stated below. We'll reach out to you to explore options for how your plan is set up. Thanks for all the kind words!

Lets you know what businesses are close by, great for prospecting.

none

Thanks for the kind words Robert. The prospecting feature has been a huge hit so far, and we plan to continue improving on it as well. Please feel free to reach out to us with any feedback you may have!

Excellent program (app) for online orders , and monitoring of sales, easy to use, best management solution monitors field reps and manages the data they collect.

No cons were added to this review