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Ricochet Comparison

Overview

Ricochet Consignment Software is a cloud-based system that allows retail & consignment businesses to manage their inventory,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$109/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

89

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I am very pleased with this software and I am excited for the new features that are planned for the upcoming year.
Ease of use and the ability to customize the way we need to use it. The software updates are amazing and appropriate for our use.
They also have good training videos on youtube. I think the thing I like best is that the consignors can access their accounts from home.

Cons

There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back.
You have to go into the consignor's account and add inventory that solely belongs to that one consignor. It is inconvenient when we are putting in multiple inventory from multiple consignors.
They started a chat with me almost instantly. The the complaint is the jewelry tags that they use.
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features43
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Categorization/Grouping
  • Commission Management
  • Consignor Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Categories
  • Discount Management
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Layaway Management
  • Location Tracking
  • Loyalty Program
  • Multi-Location
  • Multiple User Accounts
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Data
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Tagging
  • Touch Screen
  • Vendor Managed Inventory
  • eCommerce Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

10+ YEARS RECOMMENDING SOFTWARE

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