RizePoint Pricing, Features, Reviews & Comparison of Alternatives

RizePoint

Your Tool for Inspecting & Improving Quality

4.28/5 (18 reviews)

RizePoint overview

What is RizePoint?

RizePoint is a compliance management software that helps companies to maintain quality and consistency across different products and service lines. The software helps to align different field teams, regional management and executive leadership around common compliance performance goals.

RizePoint helps businesses to create site audit forms and customized assessment forms used by the inspection and audit teams. The solution assigns corrective action tasks to rectify negative assessments as well as issues notifications, alerts and reminders to complete these jobs. The tool also sends regular notifications about information requests and approvals and helps users track performance and manage technical or operational issues. The application helps to conduct quality checks at various production stages and ensures that the products meet industry standards and comply with the regulatory framework.

RizePoint offers business intelligence features that help to gather data from different sources and analyse the corrective action items, non-compliance trends, audit scores and document approvals. The required data and analysis can be viewed by users on the dashboard. The software’s mobile auditor function enables users to audit & evaluate documents through their smartphones as well as offers offline access to documents. The product also offers user access controls to protect sensitive financial information.

RizePoint helps businesses to build their own web portals to improve customer experience as well as generates weekly and monthly reports. The software mainly targets the retail, hospitality and food service industries. RizePoint customers include Papa Murphy’s, Wendy’s, IHG, Friendly’s, Buffalo Wild Wings, and Avendra.
rizepoint.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
RizePoint screenshot: RizePoint management dashboards put the facts and figures you need most at your fingertips visually displaying top-level information and drilling-down to specific details.What We Do - RizePointRizePoint screenshot: Action plans are automatically created for any out-of-compliance. RizePoint enables you to use rules to trigger  action plan tasks, establish due dates, send notifications and reminders,  create alerts, and monitor completion.RizePoint screenshot: Mobile app for remote site inspections and Mobile Auditor streamlines remote location assessments. Inspection teams see immediate assessment results   in the cloud-based RizePoint Management Console,  replacing the long, manual upload processes.RizePoint screenshot: Easily display information users need most: Dynamic user interface with quick, at-a-glance visibility into recent audit results, corrective action items due, administrative messages, internal news, and RSS feeds.RizePoint screenshot: Quickly sync audit information to provide dynamic visual reporting and dashboards for key analysis using base management dashboards or search-driven analytics.RizePoint screenshot: Act quickly to correct issues before they become costly liabilities. Use rules to trigger action plan tasks, establish due dates, send notifications, create alerts, issue reminders, and monitor task completion.RizePoint screenshot: Ensure all aspects of inspections are covered with effective, customized forms.RizePoint screenshot: Upload short videos and markup photos during assessments to ensure accountability and start the corrective action process.RizePoint screenshot: Search-driven analytics brings the power of search engine technology to quickly find the answers and insights that matter most. Ask questions, analyze data, and build pinboards in seconds.Food Service Mobile Auditor + Cooper Atkins Blue2 - RizePointRizePoint | Let Us Introduce Ourselves

RizePoint reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.0
  3.9
  4.3
Blair Barney

At the core, the product is fantastic and continuous updates keep improving functionality

Used daily for 2+ years
Reviewed 2018-02-08
Review Source: Capterra

Pros
Automated Feedback / Notification rules simplifies customer alerts. The new management dashboards ease customer level reporting and issue research, and the new SDA with Active home page integration really pushes the bar forward with being able to proactively provide data insights to customers.

Cons
Some management / maintenance tasks are tedious, especially for one person teams with a wide customer/user base. This is being mitigated with upcoming improvements, but there are certainly some maintenance tasks that take an extra bit of work. While the new functionality that is continuously being released is next level and really resolved a lot of issues, they are in a weird spot where they are having to slowly improve core functionality. This creates a slight break in expected user experience. Its hard to change everything at once and not have customers complain though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Micahael Flath

since 2002 with steton through now, huge improvements in past 2 years and hope it continues

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

Pros
ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess

Cons
EI report design still remains a challenge to use, but Dashboards are seeming to be more favorable and desirable by clients. The high demand features should be part of the base feature cost. Seems to feel like things are drifting back to the Steton practice of hanging out carrots and then collecting fees per carrot.

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Ease of use
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Anna Breton

The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

Pros
The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

Cons
Many of the session devolved into a wishlist discussion which seemed to outshine the benefits of the functionality being demonstrated. The thing that I like least about the software is that there is still so much to be done and developed to be on the cutting edge of this industry technology. A lot of ground has been gained with recent enhancements, but there is still a lot of work to do that takes a lot of time and resources to complete.

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Jon Madson

Specification Manager is very manual process

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

One location to enter the data, specifications and documents

Pros
One location for our supplier to upload documents for suppliers. Looking forward to the new Standard module.

Cons
Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Victoria Roe

As the IT Product owner of the RizePoint solution, I interact with the RizePoint team frequently

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

Pros
It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

Cons
The homepage UI menu does not display at times as a left navigation or top navigation. I am not sure why.

Rating breakdown

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Features
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RizePoint pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is customized based on your needs, often based on the number of locations or number of audits conducted per year. Please contact us for more pricing details.

RizePoint features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Document Storage
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management

Billing & Invoicing (279 other apps)
Document Management (279 other apps)
Inventory Management (387 other apps)
Inventory Tracking (310 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for RizePoint

Key features of RizePoint

  • Activity audit
  • Client portal
  • Communication management
  • Compliance documentation
  • Compliance management
  • Corrective actions
  • Customizable reporting
  • Dashboard creation
  • Feedback collection
  • Import / Export data
  • Issue identification & tracking
  • Quality assurance
  • Real time analytics
  • Remote location Auditing
  • Safety management
  • Scorecarding
  • Summary reports
  • Supply chain planning
  • User access controls
View All Features

Benefits

• RizePoint helps companies provide quality standards and a consistent customer experience across multiple locations by maintaining their brand standards and monitoring corporate regulation compliance.

• The software creates performance scorecards for each outlet to discover problem areas and provide solutions to improve performance.

• Users can build their own customized reports to analyze data and assess product sales across different categories.

• The software keeps management conscious and up-to-date on activities happening in different branch locations through weekly reports and email notifications.

• Users can integrate their external database directly with the software to understand consumer behavior and ensure quality across multiple outlets.