S2K Vision Features

S2K Vision

Business management software for service-oriented businesses

4.3/5 (27 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
CRM
Client Portal
Contact Database
Contract/License Management
Customer Database
Customer Management
Customizable Forms
Dispatch Management
Document Imaging
Electronic Signature
Employee Scheduling
Equipment Tracking
File Storage
For HVAC Companies
For Locksmiths
GPS
Geographic Maps
Inventory Control
Inventory Management
Job Costing
Job Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Routing
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Management
Learn moreCompare App
API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
CRM
Client Portal
Contact Database
Contract/License Management
Customer Database
Customer Management
Customizable Forms
Dispatch Management
Document Imaging
Electronic Signature
Employee Scheduling
Equipment Tracking
File Storage
For HVAC Companies
For Locksmiths
GPS
Geographic Maps
Inventory Control
Inventory Management
Job Costing
Job Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Routing
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
CRM
Client Portal
Contact Database
Contract/License Management
Customer Database
Customer Management
Customizable Forms
Dispatch Management
Document Imaging
Electronic Signature
Employee Scheduling
Equipment Tracking
File Storage
For HVAC Companies
For Locksmiths
GPS
Geographic Maps
Inventory Control
Inventory Management
Job Costing
Job Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Routing
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Management
Visit WebsiteCompare App

S2K Vision Feature Reviews

19 reviewers had the following to say about S2K Vision's features:

Beth S.

The latest and the greatest!

2017-04-24

Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end.

Pros

Reporting on the scheduler. Activities.........

Cons

I get worried when I see an update in the morning and hope that we have no issues during the day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mindy A.

Great time saving software

2017-04-28

Pros

The time is saves performing daily tasks, example, paying invoices, updating customer accounts

Cons

Reporting. Unless you have a report customized, it's hard to get the information you need from the limited reporting menus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Sarah K.

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

2017-05-05

Workflow efficiency and real time work orders/invoices from field staff using tablets.

Pros

Having real time data import into our software makes our communications precise.

Cons

The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mindy A.

Global Edge review

2017-04-20

Love this software. excellent at customer support. I can always count on her for solving problems.

Pros

Ease of use

Cons

reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Melvin W.

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

2017-05-16

Office Automation, Integrated process between Departments. End Customer process is great.

Pros

The time saved retrieving reports alone makes a big difference in productivity.

Cons

Need more obvious solutions for issues, easier to decipher solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chantell R.

Davisware is constantly developing the software to make it better

2017-07-18

Pros

They are constantly developing the software to ease use and be able to better report numbers and needed information.

Cons

There is not a preview in the file room - meaning you have to open actual document to view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jerry C.

Exceptable

2017-05-07

Pros

All the features offered from AP to AR, SVC Billing to SVC Dispatch, Purchasing to Inventory Control.

Cons

Hard to resolve issues in a timely fashion that may affect daily business. Like closing out the month or year end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kenneth A.

Davisware review from user

2017-04-20

Davisware is structured to capture the most important data with the least number of keystrokes.

Pros

Data captured efficiently

Cons

Product updates can be messy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering S2K Vision

Davisware has family in the business and make you feel like you are part of the family

Source: Capterra
Helpful?   Yes   No
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Bob C.

Great relationship building between software team members!

2017-05-07

Pros

Great company support and training from PMs and support analyst. Access to Davisware resources.

Cons

Overall speed of ticket response. Overall testing done by Davisware personal before release of patches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Chantell R.

I love Davisware and the support around it

2017-05-08

Pros

That it is a HUB for the entire company across all departments ts to access job and customer information

Cons

Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Heather P.

Wintac

2018-12-12

Still learning.

Pros

It is great for overhead and inventory.

Cons

Very hard to use. It seams that you have to do double the work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Amy D.

LOVE S2K Dispatch Software

2017-04-20

Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there!

Pros

The ease of looking up customers and their work orders for each location

Cons

Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering S2K Vision

S2K has been a Huge time saver for all of us along with RFS

Source: Capterra
Helpful?   Yes   No
Read more
Kevin S.

Davisware Global Edge - Remote Field Service - E2 Web Site - Global Warranty

2017-04-20

We have been a customer since 1997 and grown 10 times or more using their software. Davisware has grown too, continuous adding features to meet our and current business/Industry needs.

Pros

Feature and Flexability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering S2K Vision

Great software suppored by an even better company

Source: Capterra
Helpful?   Yes   No
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E.J. O.

The conference has been amazing thus far! Look forward to spending some more time with Davisware

2017-05-08

Pros

The ability to have service agents create their own claims and have central location for this portion of our business to take place.

Cons

Wish we could see the status of information from Global Edge on the Global warranty platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
David Y.

Everything you need in one package for dispatching.

2017-04-20

This includes Dispatch, Billing, Inventory and Quotes.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Y.

Slow to do anything. Poor customer service.

2016-07-22

Very slow to get set up, updates don't work half the time, and when you try to contact their support department, you never know if you'll get someone to answer their phones.

Cons

Lack of support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael R.

Reliable Software!

2017-04-21

The software is easy to learn and gives us all the tools to run our HVAC business.

Pros

Reliability

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering S2K Vision

None

Source: Capterra
Helpful?   Yes   No
Read more
Jason K.

Very nice.

2017-05-08

Pros

It is very easy to use.

Cons

Sometimes there ar intermittent issues. When these issues arise it is hard to find the root cause. This can be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Vicki H.

Change is good!

2017-09-29

Streamlined dispatch to invoicing process. It is a very user friendly system. We are learning!

Pros

We have been live on the system for about a week and I like how everything for one customer is easy to look up and the information is easy to work with.

Cons

So far the least liked part of this software is more to do with our previous software... the connection to Quickbooks doesn't flow through as we had anticipated from the start but we are still working with them and they are very open to our suggestions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more