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Sage X3 vs Chaser Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Market-leading accounts receivable automation software and credit control services. Chaser users: - Get invoices paid 16+...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

18

28

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

5

4

3

2

1

41

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

Very happy from the start. Helpful onboarding team, easy to implement and very happy with the results, reducing our debtor days from 60 to approx 24 in a matter of months.

RK

Ravi K.

Fantastic programme with great customer support. The team at Chaser are always ready to listen to suggestions or improvements too.

KE

Kerri E.

Overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

RV

Rossana V.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times.

SR

Simon R.

Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

AR

Anonymous Reviewer

The only downside is clients email me to respond and the email address is the chaser one which confuses them.

DW

Debbie W.

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features128
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Templates
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Historical Reporting
  • Import/Export Management
  • In-House Collections
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Plans
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • Total features37
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Templates
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Historical Reporting
  • Import/Export Management
  • In-House Collections
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Plans
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations36
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier