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Sage X3 vs Genbook Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Category Leaders

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs in hair, beauty...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

18

27

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

204

56

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

As online scheduling has become the standard it is their helpful features like accessible customer support, collection of online reviews, and simple interface that have kept me loyal.

FD

Faith D.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

JO

Jim O.

The software is perfectly made and really friendly to use. My Best investment of the Year 2020.

JB

Jean-Baptiste M.

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

I frequently have trouble with the app on my mobile device, and this frustrates me.

GW

Grace W.

The only thing that has ever angered me is when Genbook was doing promotions and a prior client got an appt for 1/2 the price and then stripe took a ridiculously large percentage of that.

CM

Charles M.

The inability for the address to be assisted by Google when setting an appointment.

DW

David W.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features126
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collections Management
  • Confirmation/Reminders
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Statements
  • Customizable Branding
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Calendar
  • Event Scheduling
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Salons and Spas
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Gift Card Management
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • SMS Reminders
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • Total features62
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collections Management
  • Confirmation/Reminders
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Management
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Statements
  • Customizable Branding
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Calendar
  • Event Scheduling
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Salons and Spas
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Gift Card Management
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • SMS Reminders
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations34
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier