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Sage X3 vs HubSpot CRM Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

54

5

4

3

2

1

20

31

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

3.5K

5

4

3

2

1

2.1K

1.1K

194

40

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
We have learned that we have a very robust system that we need to take advantage of.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features134
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Statements
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enterprise Asset Management
  • FAQ
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Financial Institutions
  • For Mac Devices
  • For Restaurants
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Social Media Integration
  • Source Tracking
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Web Forms
  • Workflow Management
  • Total features95
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Statements
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enterprise Asset Management
  • FAQ
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Financial Institutions
  • For Mac Devices
  • For Restaurants
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Social Media Integration
  • Source Tracking
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations46
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1174
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

YM
AvatarImg

Yassine M.

Supermarkets, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Expérience de 13 ans

Reviewed 3 months ago
Pros

l’intégration des différents module, l'information est disponible en temps réel ainsi la simplicité de l'utilisation

Cons

le module CRM est limité ainsi que ordonnancement de la production

Showing original review in French. See translation

RD
AvatarImg

Roberto D.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Perché Sage X3?

Reviewed 2 years ago

L’ERP Sage X3 si distingue perché permette di gestire in modo approfondito tutti i processi tipici delle medie imprese. Dagli acquisti alla produzione, dalle vendite alla gestione del magazzino, dal customer service alla contabilità tutta, arrivando fino alla gestione finanziaria. Grazie alle competenze maturate e alle esperienze acquisite, è possibile implementare Sage X3 in modo semplice e con successo, rendendo l’adozione di questo nuovo gestionale l’occasione per rendere maggiormente efficienti i processi aziendali preesistenti, e implementarne di nuovi

Pros

Le funzionalità che valuto positivamente per la mia attività sono il CRM e il post vendita; le trovo veramente fruibili con facilità e integrabili con altri sistemi, anche social.

Cons

Nell'ambito delle funzionalità del CRM vanno migliorate le funzioni di gestione delle campagne marketing e prevendita.

Showing original review in Italian. See translation