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Sage X3 vs illico Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

illico is a multichannel document and process management software that provides local governments with tools to facilitate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

18

27

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5.0

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

Not enoughreviews yet

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features129
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Code Enforcement
  • Collections Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Library
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Categories
  • Data Extraction
  • Demand Forecasting
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Distribution
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Parking Management
  • Partial Payments
  • Performance Management
  • Performance Metrics
  • Planning & Zoning
  • Point of Sale (POS)
  • Process Control
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Signature Capture
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • Total features39
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Cash Management
  • Categorization/Grouping
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Code Enforcement
  • Collections Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Library
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Categories
  • Data Extraction
  • Demand Forecasting
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Distribution
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Parking Management
  • Partial Payments
  • Performance Management
  • Performance Metrics
  • Planning & Zoning
  • Point of Sale (POS)
  • Process Control
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Signature Capture
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations33
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier