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Sage X3 vs Mandarin Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Mandarin is a web-based library management system targeting smaller private & public facilities with support for cataloguing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

18

27

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

5

4

3

2

1

30

13

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

I have worked with both Mike and Tom and what a joy it is. Both those fellows are so knowledgeable and always willing to help me out, make suggestions and just do a fantastic job in general.

DW

Dee W.

We are long-time and very happy Mandarin Library Automation customers. We think everyone in your tech support department is fantastic and so very helpful.

DW

Diana W.

The transition from our old system to Mandarin was amazing. I was happy with the ease of implementing the new system and tech support patiently guided any questions.

MP

Mary P.

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

I inherited a very poorly cataloged collection: corrupt classification, lost records, level one (or less) catalog- ing, lack of subject headings.

AB

Ann B.

Much as the software is efficient, less developed communities with poor internet infrastucture may find the software irritating due to internet connectivity issues.

AR

Anonymous Reviewer

Having to switch between the Equipment, Textbook and General Library databases is sometimes confusing. One often forgets on the first search for an item and has to go back and re-search.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features129
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Church Libraries
  • Circulation Management
  • Collections Management
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • Equipment Tracking
  • Fee Collection
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • Full Text Search
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Label Printing
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • OPAC
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PDF Conversion
  • PO Reconciliation
  • Partial Payments
  • Patron Management
  • Performance Metrics
  • Periodicals Management
  • Point of Sale (POS)
  • Private Libraries
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Public Libraries
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Records Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserve Shelf Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • School Libraries
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Serial Number Tracking
  • Serials Management
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Time & Expense Tracking
  • Transaction History
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • Total features34
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Church Libraries
  • Circulation Management
  • Collections Management
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • Equipment Tracking
  • Fee Collection
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • Full Text Search
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Label Printing
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • OPAC
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PDF Conversion
  • PO Reconciliation
  • Partial Payments
  • Patron Management
  • Performance Metrics
  • Periodicals Management
  • Point of Sale (POS)
  • Private Libraries
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Public Libraries
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Records Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserve Shelf Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • School Libraries
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Serial Number Tracking
  • Serials Management
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Time & Expense Tracking
  • Transaction History
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations33
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier