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Sage X3 vs Prodsmart Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Category Leaders

Prodsmart is the complete one-stop-solution for production environments that helps SMBs leverage the power of data.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

62

5

4

3

2

1

22

35

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

74

5

4

3

2

1

52

22

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
We have learned that we have a very robust system that we need to take advantage of.

Pros

All of the customer support people I have worked with are very helpful and friendly, and very easy to work with. The user interface is clean and easy to navigate.
Also the weekly meetings are a great way to keep us improving. The customer success team has been a huge help getting us set up and providing multiple options to meet our goals.
I consider myself lucky to participate in the implementation of this helpful software in my company, there are always new things to learn.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.
Responsible for daily use, trouble shooting problems ( why didn't this invoice show up in the matching screen?) , creating SQL queries, writing & modifying reports.

Cons

The worst aspect of this software is the fact that we need to repeat some steps too many times.
Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.
We have more than 100 people, and before no one had no idea about what each employee´s performance.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features136
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collaboration Tools
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Analysis
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customization
  • Cycle Count
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Employee Management
  • Enterprise Asset Management
  • File Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Restaurants
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Gantt/Timeline View
  • General Ledger
  • HR Management
  • Historical Reporting
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Label Templates
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receivables Ledger
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Root Cause Analysis
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Traceback & Traceforward
  • Transaction Management
  • Transportation Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Web-based Deployment
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features108
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collaboration Tools
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Analysis
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customization
  • Cycle Count
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Employee Management
  • Enterprise Asset Management
  • File Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Restaurants
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Gantt/Timeline View
  • General Ledger
  • HR Management
  • Historical Reporting
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Label Templates
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receivables Ledger
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Root Cause Analysis
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Traceback & Traceforward
  • Transaction Management
  • Transportation Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Web-based Deployment
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations50
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier