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Sage X3 vs Remote Utilities Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Remote Utilities is a remote access management solution for connecting remote devices & applications to provide training,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

99

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

19

28

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

I love the ease of logging on to client's computers and being able to perform tasks with excellent speed. For slower computers, I can customize options to help speed up the connection.

EP

Eric P.

Has a great feature set, and love being able to package up the remote endpoint with my own white labelling.

Sean J.

I can already connect to computers within my house without hassle. The ease of setup is amazing.

RB

Randall B.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

The only down side I have seen is when a customer who is a complete computer novice tries to install the software. The ID# is sometimes hard for them to find.

JH

John H.

The viewer software is listed in Windows programs and "Viewer", the host as "Start Host" and "Stop Host. The host GUI is not as user-friendly as it is functional.

DZ

Derek Z.

Doesn't work with Ubuntu Server. RU is difficult to set up for starters.

RB

Randall B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features128
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Cash Management
  • Chat/Messaging
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collaboration Tools
  • Collections Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Branding
  • Data Extraction
  • Demand Forecasting
  • Diagnostics Tools
  • Distribution Management
  • Document Management
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Live Chat
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Multiple Monitor Access
  • Multiple User Accounts
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-Time Chat
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Serial Number Tracking
  • Session Recording
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • Total features32
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Cash Management
  • Chat/Messaging
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collaboration Tools
  • Collections Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Statements
  • Customizable Branding
  • Data Extraction
  • Demand Forecasting
  • Diagnostics Tools
  • Distribution Management
  • Document Management
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Live Chat
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Multiple Monitor Access
  • Multiple User Accounts
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-Time Chat
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Serial Number Tracking
  • Session Recording
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations38
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier