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Sage X3 vs Xperience Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

18

27

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5.0

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

MC

Matthew C.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

KG

Kraig G.

We have learned that we have a very robust system that we need to take advantage of.

TP

TRACY P.

Pros

Not enoughreviews yet

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

MK

MARK K.

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

Daniel R.

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

MK

MARK K.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features126
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Call Center
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Campaign Analytics
  • Campaign Management
  • Cash Management
  • Chat/Messaging
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collections Management
  • Computer Telephony Integration
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Data Extraction
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Import/Export Management
  • Inbound Call Center
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Knowledge Base Management
  • Live Chat
  • MES
  • Maintenance Management
  • Manual Dialer
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Outbound Call Center
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Dialer
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progressive Dialer
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-Time Chat
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Voice Mail
  • Warehouse Management
  • Workflow Management
  • Total features31
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Call Center
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Campaign Analytics
  • Campaign Management
  • Cash Management
  • Chat/Messaging
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Collections Management
  • Computer Telephony Integration
  • Consolidation/Roll-Up
  • Contact Database
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Data Extraction
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Import/Export Management
  • Inbound Call Center
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • Knowledge Base Management
  • Live Chat
  • MES
  • Maintenance Management
  • Manual Dialer
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Outbound Call Center
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Dialer
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progressive Dialer
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-Time Chat
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tax Management
  • Time & Expense Tracking
  • Transportation Management
  • Vendor Management
  • Voice Mail
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations34
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier