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Sage X3 vs Zoho One Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage...

Category Leaders

Zoho One is a unified software platform—a comprehensive suite of 45+ business applications

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

45

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

54

5

4

3

2

1

20

31

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

90

5

4

3

2

1

53

20

8

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
We have learned that we have a very robust system that we need to take advantage of.

Pros

It's very nice to have everything at the same place. And the integration between the various tools they have are superb.
This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that's a good thing.
Every thing is at one place and well integrated and easy to use the applications from all the platforms. This helps team to coordinate well deliver better.

Cons

There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

Cons

They are irresponsive, careless and super rude. It was the most awful experience I have ever had in all the vendors I have dealt with in the past.
Their customer service is extremely awful, even start from beginning. They have poorly trained account management team that are I have never dealt with.
I am sad to say that I would not recommend Zoho to anyone without the stomach to deal with their terrible service and without an internal team member that can develop around their design flaws.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features134
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Restaurants
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Project Time Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management
  • Total features40
  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Core Accounting
  • Cost Tracking
  • Currency Management
  • Customer Database
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enterprise Asset Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Restaurants
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Project Management
  • Project Time Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations46
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Biotechnology,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sage X3 logo

Sage X3

Great CRM application never faced any issues!!

Reviewed 5 years ago
Pros

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Cons

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

KW
AvatarImg

Kayla W.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Sage Business Cloud Enterprise Management (formerly Sage X3)

Reviewed 4 years ago
Pros

Super easy to use; Excellent layout; Extremely customizable; Great 3rd party companies have services for it (NexTec)

Cons

Sometimes can have JSON or Java Bridge errors; Sometimes one minor error can cause the whole system to freeze up

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Food Production, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Does its Job

Reviewed 4 years ago
Pros

Has everything in one place - able to see pricing, supplier, inventory, raw material information Easy search functions

Cons

I thought it could've been a bit easier to use

CS
AvatarImg

Christy S.

Chemicals, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

A good ERP system

Reviewed 3 years ago

I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.

Pros

X3 is highly configurable. Its intercompany functionality is substantial. Administrators have a ton of control over the user experience-- what they see, default fields, hiding fields, permissions, etc is all highly configurable without needing to be an IT genius to figure it out.

Cons

The ability to receive help. The help function is somewhat helpful sometimes but is not updated as often as it should be. The user community is lacking. I would love to be able to post on a message board about my problem, but when I have done that I have rarely gotten the answers I need. Solutions to X. problems are not "googleable"

Vendor response

Thank you for your review and I am pleased that you Sage X3 helps you run your business effectively.

KG
AvatarImg

Kraig G.

Wholesale, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Good software

Reviewed 2 years ago

We are still learning some of the things that X3 is capable of that we have not been fully utilizing.

Pros

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

Cons

The only thing that I wish was different was the creation of new users. Instead of having multiple screen for setting up a user, everything should be in one place.

AG
AvatarImg

Alexa G.

Oil & Energy, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Easy database

Reviewed 5 years ago

Sage is a great software for data entry. I believe that it has everything possibly needed on it and it is simple enough that just about anyone can learn to use it!

Pros

I like that this product has a help button on every tab, I also like how easy this software is to use and how quickly I was able to learn how to work with it and explore everything that it has to offer.

Cons

I do not like how you can easily add or change codes by clicking one wrong button. I do not like how many modules are on it, I feel like they categorize way to much.

EW
AvatarImg

Ed W.

Food Production, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Support Model Needs an Update

Reviewed 2 years ago

We are a food manufacturing and distribution operation. Our implementation was, at one time, highly customized. M&A activities and switching support organizations resulted in updates overlaying custom code and loss of custom functionality. The excuse of "That is not our code!" when attempting a recovery is not a viable answer for us.

Pros

This is a very functional and complex ERP application. A robust and expensive to support.

Cons

The support model is lacking in overall expertise. We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application. Sharing and collaboration of resources between the organizations is cumbersome and the pricing for this expertise, due to complexity of the application, is very expensive.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Chemicals,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sage X3 logo

Sage X3

Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

Reviewed 4 years ago
Pros

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

Cons

I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.