Most popular features of all Operations Management apps
25 reviewers had the following to say about Sage X3's features:
X3 is easy to learn and understand. Access to certain functions are easily restricted to give only access relating to job functions of the users.
Pros
Production lot tracking for quality control purposes works very well.
Cons
The financial reporting software in X3 is not very good at all, but with SEI as an add-in, that problem is solved.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system.
Pros
Allows workflow be controlled for this to be authorised Very user friendly as far as inputting data is concerned Ease of customisation to improve the processes being manipulated.
Cons
A little confusing with the many options available A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Despite the base technology being over a decade old, Sage have managed to stay current with emerging technology while maintaining and improving many features.
Pros
Reliable and predictable management of standard ERP functions.
Cons
Use on a mobile device is limiting as most screen layouts are designed for a PC.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.
Cons
They take very long to generate, don't export well, and and not user friendly.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.
Pros
Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.
Cons
Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review of Sage X3.
I am pleased that X3 has grown alongside your business.
3 years as an admin. responsible for daily use, trouble shooting problems ( why didn't this invoice show up in the matching screen?)
Pros
Has lots of functionality. can take acre of most of our requirements Good role based security
Cons
Where do I learn all the commands and see a library of examples? Interface look and feel is 20 years old.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Transform how your company competes and grows with a faster, simpler, and flexible business management solution, at a fraction of the cost and complexity of typical enterprise ERP systems.
Pros
Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.
Cons
Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.
Pros
Overall, the system is more user-friendly as far as data entry is compared to Sage 500.
Cons
The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Overall experiance using Sage X3 is good.
Pros
The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.
Cons
It's not easy to learn as a end user on Sage X3.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.
Pros
Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.
Cons
Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.
Pros
The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.
Cons
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Has everything in one place - able to see pricing, supplier, inventory, raw material information Easy search functions
Cons
I thought it could've been a bit easier to use
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
X3 has a very easy to understand and easily navigable user interface.
Cons
I do not like the limited capabilities of the canned reports and queries provided with X3.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Our implementation was, at one time, highly customized. M&A activities and switching support organizations resulted in updates overlaying custom code and loss of custom functionality.
Pros
This is a very functional and complex ERP application. A robust and expensive to support.
Cons
We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Super easy to use; Excellent layout; Extremely customizable; Great 3rd party companies have services for it (NexTec)
Cons
Sometimes can have JSON or Java Bridge errors; Sometimes one minor error can cause the whole system to freeze up
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
ROI very interessting
It is good overall, but a little basic for what we need.
Pros
The structure of the software is good and allows for good navigation. It has some standard features that are good.
Cons
It is not clear how to customize it for compliance with 21 CFR Part 11.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.
Pros
Administrators have a ton of control over the user experience-- what they see, default fields, hiding fields, permissions, etc is all highly configurable without needing to be an IT genius to figure it out.
Cons
The ability to receive help. The help function is somewhat helpful sometimes but is not updated as often as it should be. The user community is lacking. I would love to be able to post on a message board about my problem, but when I have done that I have rarely gotten the answers I need. Solutions to X. problems are not "googleable"
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review and I am pleased that you Sage X3 helps you run your business effectively.
Sage X3 has been the engine facilitating multi-site manufacturing capability and scalability.
Pros
The financials at its core are solid, allowing for the inventory and manufacturing transactions to be performed with trackability traceability throughout the life cycle of the product manufacturing.
Cons
Sage X3 has as it's core language a proprietary 4GL language that has been challenging to find skilled resources with experience coding in.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Sage is a great software for data entry. I believe that it has everything possibly needed on it and it is simple enough that just about anyone can learn to use it!
Pros
I like that this product has a help button on every tab, I also like how easy this software is to use and how quickly I was able to learn how to work with it and explore everything that it has to offer.
Cons
I do not like how you can easily add or change codes by clicking one wrong button. I do not like how many modules are on it, I feel like they categorize way to much.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Overall, I've had a positive experience. As with any ERP, there are some things that are frustrating, but of the handful of ERPs I've worked with, it is the most flexible. I think it will be even better when we get to V12 (currently on V9).
Pros
If calling in for support, most of the time there is no wait and everyone seems quite knowledgeable.
Cons
Apparently this is no longer offered by Sage, so a 3rd party must be used.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
benefits are being able look in the system for locations or part numbers and usage of material. this is only my view in the warehouse.
Pros
location and picking tickets are relatively easy to use.
Cons
the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review of Sage X3. It is great to see that you would recommend us and please reach out to me at laura.hansford@sage.com if I can help with your scanning issues.
