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Sage X3
Enterprise Management
(9)
Value for money rating
4.0
/5
68
Price starts from
No pricing info
What users say
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
432
/user
Per year
Pricing model
Free trial
Price starts from
99
Per month
Pricing model
Free trial
Price starts from
1000
Per month
Pricing model
Free trial
Price starts from
20000
Per year
Pricing model
Free trial
Morgan D.
Accounting, 51-200 employees
Used weekly for less than 6 months
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Awful, predatory
I was looking for something more customizable than Quickbooks, which it is.
Misleading advertising, said works with Mac doesn't really(yeah if I install it in parallel and buy a new subscription for all my other software in Microsoft parallel). Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse. The rates are extremely expensive, they make you sign all this stuff before you get the actual rates, I never used service or finished setting up service and closed account with sage. Then a year later I get charges, they won't refund me even though I never used them or finished setting up. Extremely unhelpful.
Michael M.
Chemicals, 51-200 employees
Used daily for 6-12 months
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Overall experience has been good with the exceptions listed above. Allowing us to consolidate software is our goal.
I like the look a feel of the system and ease of opening other functions from the same screen.
System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.
Thank you for your review, hopefully Sage X3 will continue to help your business consolidate your enterprise software.
Iftikhar A.
Consumer Goods, 51-200 employees
Used daily for 2+ years
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Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.
Sage ERP X3’s human resource module is relatively weak It is not recommendable to smaller markets and industries To know the pricing, a quote has to be requested from the vendor There are no social media tools integrated into Sage ERP X3 There is no live chat support offered in the global website of the product
MARK K.
Consumer Goods, 51-200 employees
Used daily for 2+ years
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Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance. Sage's dedication to be difficult to work with and unrelenting nickel and dime services is the reason we have not recommended this product to others in are area or industry.
The product itself, is very versatile and agile to adapt to our needs without tremendous modifications. I like the General Ledger and AP functions.
The software manufacturer. The product itself is good, the value for maintenance is not good. There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy. Are experience is it takes a month to get a ticket resolved. Passed around to multiple people and the suggested solution is it is a problem with your system. We can't recreate it.
NIC H.
Consumer Goods, 1,001-5,000 employees
Used daily for 2+ years
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Overall, I've had a positive experience. As with any ERP, there are some things that are frustrating, but of the handful of ERPs I've worked with, it is the most flexible. I think it will be even better when we get to V12 (currently on V9).
There are a wide range of settings to help make Sage function the way we need it to. The knowledgebase is typically very helpful. If calling in for support, most of the time there is no wait and everyone seems quite knowledgeable.
When you do need a customization, it is lengthy and typically expensive. Apparently this is no longer offered by Sage, so a 3rd party must be used. So far, it is even more lengthy and more expensive....
TRACY P.
Chemicals, 11-50 employees
Used daily for 2+ years
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We have learned that we have a very robust system that we need to take advantage of.
Our initial integration team did not our environment correctly. We have been combatting this for years. During this time, our new team is learning of the robust features that we have been missing out on. We are expand and learn.
Cost. Helpdesk option that is automatically included in our yearly fees. We rarely us the Helpdesk based on past experiences. We go directly to consultants.
Ed W.
Food Production, 51-200 employees
Used daily for 6-12 months
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We are a food manufacturing and distribution operation. Our implementation was, at one time, highly customized. M&A activities and switching support organizations resulted in updates overlaying custom code and loss of custom functionality. The excuse of "That is not our code!" when attempting a recovery is not a viable answer for us.
This is a very functional and complex ERP application. A robust and expensive to support.
The support model is lacking in overall expertise. We have used changed support organizations twice due to lack of knowledge on attempting to implement a 3rd party application. Sharing and collaboration of resources between the organizations is cumbersome and the pricing for this expertise, due to complexity of the application, is very expensive.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 2+ years
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Easy to learn Easy to adapt company needs High capacity of develpment and adding new features Great product management Wharehouse management Production management Web app
Lack of some contry legislations Non centralized update management
Francis G.
Computer Software, 11-50 employees
Used weekly for 6-12 months
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Transform how your company competes and grows with a faster, simpler, and flexible business management solution, at a fraction of the cost and complexity of typical enterprise ERP systems. From procurement to warehousing, production, sales, customer service, and financial management, Sage X3 introduces better way to manage your entire business, on a global scale.
Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.
Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.
Samuel C.
Construction, 501-1,000 employees
Used daily for less than 6 months
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I like that most of the screens have very similar paths/functions, i.e, writing up a sales order is very similar to writing up a purchase order.
I wish that when applying a discount to a price list I was able to search for the customer by name as well as the account number.
Verified reviewer
Biotechnology,
Used daily for less than 6 months
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A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.
Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.
Verified reviewer
Food Production, 51-200 employees
Used weekly for 6-12 months
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Has everything in one place - able to see pricing, supplier, inventory, raw material information Easy search functions
I thought it could've been a bit easier to use