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SALUS Reviews

Overall rating

4.6

/5

39

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.38/10

Reviews by rating

Pros and cons

Salus Pro is a great company to deal with. They are continually working to improve their product and their customer service team is very helpful.
Our Experience has been great and all our employees are enjoying the features.
SALUS team is great to deal with, issues are dealt with immediately, and the team works with you ensure you are satisfied with the results.
I'm not sure that we have been dissatisfied with any aspect of their software.
I'm not sure that I have been dissatisfied with any aspect of their software.
Would like to see in the program a way of collapsing a portion of a inspection that has all N/A to collapse and makes final document smaller when completed.
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39 reviews

Recommended

bL
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brianna L.

Oil & Energy, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love this App

Reviewed 6 months ago

Amazing, I love the people I work with

Pros

the app is easy to use and has a lot of Options that the Crew can use. The uploading of PDF is GREAT!

Cons

I wish there was a way to upload a PDF into the form, not just a JpegI wish there was a way that users could download and enter the company and be added to a site or a notification to the Company when a user adds themselves. a spot to download the maintenance logs overview (For Audits)

Vendor response

Hey, Brianna! Thanks for your thoughtful review. These always get sent right to our support and development team so we know how we can make Salus even better for our customers. We'll be sure to let them know your suggestions! Happy to hear that your crews are finding the app easy to work with.

MM
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Morgan M.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Success

Reviewed 2 years ago

I was introduced to [SENSITIVE CONTENT HIDDEN] in 2018 by a colleague. The product wasn't something I had considered at the time. 3 years later, I've introduced and implemented SalusPro with 3 companies. I am proud to use their product and recommend it to all business, not just construction.

Pros

Have you ever gotten a new phone, and felt lost using it? It takes some time to get used to it; You know it has a ton of features and there are probably more you aren't even aware of? It was frustrating at first, but once you're used to it, you wonder how you made due with the previous model. Then you discover another new feature and are amazed again! Now imagine if there was a customer support person...

Cons

You know when your parents get a new electronic device and they call you to troubleshoot what should be very simple problems? Now imagine doing that with 50 people. That's what its like introducing a digital product to a team of construction field workers who are used to doing everything 'the way its always been done' on paper. The transition wasn't easy. I know, I've done it with not one, but three employers. But the SalusPro team is there to help you field those calls and questions. They live up to the title "Customer Success Representative".

JZ
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Julie Z.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Improvements Required

Reviewed a year ago

Salus has been useful for helping us streamline our process in H&S documentation submission, and allows us to see what paperwork our own workers are submitting to ensure compliancy.

Pros

The ease-of-use; user friendly. And that all documents are stored in one location (works best if subtrades are using this same software; more complicated if they are not).

Cons

Subtrades not completing required forms, and no way of really being able to effectively track this. Also, forms are being completed partially and inaccurately. Realistically, we would need to dedicate a person to be checking submission every day for each site, which is unrealistic with current workload. Our site supervisors also need access to this information; they should be able to log in and see immediately which subtrades are completing their forms vs who is non-compliant, so they can rectify immediately.

EB
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Eva B.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Safety Software!

Reviewed a year ago

We had no way of tracking safety requirements or hourly entries for staff. We can now verify their whereabouts using the GPS portion, and have no issues with safety paperwork "going missing". The value for the software is excellent.

Pros

Ease of use with little training required. Not overly complicated, clean and simple to use. Captures exactly what we need to fulfil our hourly tracking and safety management. Looking forward to using the new features of the latest release! Customer service has always been excellent!

Cons

They have fixed it now, but historically we were unable to archive any sites which made it extremely challenging to sort through on a mobile device. You can now archive, so we are happy to see this.

CS
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Caitlin S.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Smooth interface, auto saves & syncs

Reviewed a year ago
Pros

This app has a smooth interface, and auto saves drafts. It syncs automatically as well. Adding users is easy, same with creating forms and uploading documentation as a batch.

Cons

Need to use live chat to point out glitches with screen caps. Most of the dev team is friendly. Setup was initially faces some challenges communicating expectations after results were not what we thought we established. We get "red zones" at times and the form won't save, the app just can't reach some service areas it seems. They are aware and say they are working on it so hopefully we can get into...

DR
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Dan R.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Satisfied

Reviewed 4 years ago

From the very first contact with the Team headed by [SENSITIVE CONTENT HIDDEN] has been very positive. They all respond quickly and are pleasant to deal with. New technology can be difficult to absorb so having knowledgeable people assist is critical in its success.

Pros

The software assisted in creating efficiencies from the office to the field, collecting ongoing data for evaluation and identifying areas that needed additional attention

Cons

The Salus Team responded quickly to requested changes but we would like to be able to adjust the forms ourselves to ensure we achieve to overall look and receive the information we need.

BK
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Brad K.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Making Safety Accessible

Reviewed 2 years ago
Pros

The app has allowed our company to be connected with real time safety reporting from our sites that has led to a much quicker response time to incidents, repairs, and supplies. The ability to gather safety information in one place is streamlining our OHS revision process and providing us with valuable metrics for determining the best allocation of time and resources to improve our program. The direct input of workers has provided them with access to the management team that is not filtered. This gives the team the tools to improve communications with staff and thereby decrease turnover by earning worker loyalty. Workers feel listened to and feedback consistently shows they know the company is looking out for their safety.

Cons

The current iteration of the software does not allow a management override to edit errors in forms that have been submitted incorrectly. This has led to a minor skewing of statistics for form submissions.

JK
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Jeff K.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Salus Review

Reviewed a year ago

The ease and no documents being lost

Pros

easy to use and implement with in program, you get to use your own layout of forms.

Cons

would like to see in the program a way of collapsing a portion of a inspection that has all N/A to collapse and makes final document smaller when completed

JH
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Jeff H.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Salus Pro - Intuitive & Functional

Reviewed 2 years ago

Super positive. We are very happy with the app itself, and the staff communication & support we have been provided from the Salus team.

Pros

The software has been very easy to implement and has been very adaptable to our needs.

Cons

There have been some minor bugs/inconsistencies in our forms, but questions/concerns we have had, have always been addressed very quickly and positively!

SM
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Sheldon M.

Civil Engineering, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Binnie Review

Reviewed 6 months ago

Super. Very good experience.

Pros

Ease of use. Ease of set up of new documents or forms. Aiblity to email forms or documents to clients or other stakeholders. COR Auditors loved it for the ease of use and access for the audit process.

Cons

The need to convert PDF into images for certain forms.

Vendor response

Hey Sheldon, awesome to hear your experience with Salus has been smooth sailing. We're happy to hear it's helped with your COR audits, too! Thanks for sharing your thoughts.

ML
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Melissa L.

Oil & Energy, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pretty Handy!

Reviewed 2 years ago

Overall it has been great, they are there when you need a hand. I have a cell phone number for our Tech and he replays every single time within minutes!.

Pros

I love that I have the forms immediately!! - I can disapprove and the employee can instantly see what they need to fix. It saves time - no more looking through papers, just search what I need!. Peace of mind knowing we have all this info in our hands!.

Cons

I don't like the obviuous offline issues - if someone accidently logs out it has no way of syncing. Which makes total sense - I just wish there was a "external hard drive" so to say that could store this info until you signed back in. It could ask if you meant to disregard the info input.

JR
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Jim R.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Great Product

Reviewed 2 years ago

Salus staff are Great...they reach out to me to enquire if I need anything and if I make a request they respond promptly.

Pros

For a number of years I have been trying to streamline the safety paperwork for our company. Too much paper, too many lost documents, too much handling and re-handling of forms. As an "old guy" the thought of going paperless was a challenge to my skills. Salus pro made personnel available to walk my gently through the steps (several times). I have found that this product has made safety a friendly necessity for our industry. Documents are available and checks and balances are easily attainable in real time

Cons

I'm not sure that I have been dissatisfied with any aspect of their software. it took me a bit to get up to speed, and it has not been a seamless transition away from paper, but Salus Pro has met and exceeded my expectations for the next wave of safety.

GD
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Glen D.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No More Paper - Very Satisfied!

Reviewed a year ago

SALUS has been, and continues to be, a wonderful platform to help us improve and grow our health and safety management system. They continue to search for and implement feedback from their partners and we look forward to the continued growth and development with them.

Pros

Besides NO PAPER!! There are so many benefits we have seen - Up to date information. Everything in real time. Accurate, fully completed, legible forms. Access to any forms and documents required. The ability to customize/build forms to our specific company format and needs. We are learning and growing along with the platform but our experience has been very positive and beneficial to date.

Cons

I'm not sure that we have been dissatisfied with any aspect of their software. It took us a bit to get up to speed, and it has not been a seamless, but Salus has met and exceeded our needs to move away from paper and propel our safety management forward. We have seen the software go through one major change/update and it had a few bugs, as all app/software changes do. But the SALUS team responded to, and rectified any concerns promptly.

AM
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Amy M.

Construction, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A big level up

Reviewed 2 years ago

Positive

Pros

Real time data capture and easy to use features made integration into the field as smooth as one could hope for with many not seeing themselves as "tech savvy". Finding data is fast and easy, categorized in a simple and effective manner. Downloading data with ease as well, for a company that has crews spread out and is constantly doing audits - it has allowed us to get more specific and effective with our procedures.

Cons

The issues I have with the software have been communicated and solutions for the short and long term found that are working well for our organization thus far. It is still in it's developmental stages (the reason for the loss of the star in the features area is because it simply is still growing). If you are afraid to communicate your needs then this might not be the best platform, but if you want a team to work with to customize an experience, SalsuPro is a good fit.

SH
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Sophia H.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Streamlines Safety

Reviewed 2 years ago

Salus Pro is a great company to deal with. They are continually working to improve their product and their customer service team is very helpful!

Pros

This project is very easy and convenient for our workers to use and safety forms are completed and submitted in a timely manner since switching over to this software. Another great feature of this software is the ability to upload safety documents and worker tickets, which means all of our workers have access to our company health and safety manual and their training records at all times through their phones.

Cons

There are a couple bugs which could be improved with this software, but with that being said this software is constantly being updated to address these issues which is a huge positive to Salus Pro. One issue I have experienced as the administrator of the application is after I have updated our company sites, they do not always update on the workers' phone apps. I have to then send a reminder out to our workers to manually refresh the app data.

kd
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kim d.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Salus app review from a crane rental company

Reviewed 6 months ago

Our overall experience with Salus has been excellent! We are currently working towards our C.O.R. certification and Salus is helping us achieve our goals, it also is helping our day-to-day relationships with our colleagues by giving us the opportunity to collaborate better with one another. We highly recommend Salus to anyone who is looking at streamlining their operations.

Pros

What we liked most about this user-friendly software is that we can track, safety, assets, maintenance, compliance, documents, employees' credentials, projects, customizable forms and it was very cost effective for us in order to keep growing our business.

Cons

We don't really have any cons about this software because anytime we run into any issues, the service team is very quick to respond and provide us with solutions.

Vendor response

Thanks for sharing your experience with Salus, Kim. It always gets us excited to know that we can help our customers work towards their goal of being COR certified. All the best to you and the team with your COR and we look forward to hearing from you when it happens!

JA
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Jodi A.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fittting

Reviewed 4 years ago

Our experience has been very good. Salus was an easy choice after meeting with a few different similar companies. The team at Salus makes the experience painless.

Pros

The program is extremely easy to navigate and use. Customizing to fit our specific program. All of our workers are adopting it very well into our every day safety program. Love that everything is live. Keeps things very easy to manage. And also keeps things very organized.

Cons

I think the only con would be not being able to edit your own forms. But Salus is extremely attentive and is on top of things as I need them altered or changed.

MK
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Maksymilian K.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple yet efficient

Reviewed 3 years ago

Very satisfied to have Salus pro make it easier to not only be safe in our work place but also save our company a lot of time and money in the long run.

Pros

What I liked most about the app is its clear and simple interface. This helped many of our, less tech-savvy, workers learn and use Salus pro without too many issues. The desktop website is very well made and was also a very easy learning curve. The fact that all past and current forms being filled out by our workers is so well laid out, helps me determine quickly and efficiently what I need to pay attention to and what needs fixing in the field.

Cons

Many new and still developing apps face the problem of not paying attention to the smaller details. In the case for our company and Salus Pro, we would like a better functioning notification system. This would help us to better communicate with our workers and send them reminders.

DH
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Denis H.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome App

Reviewed 2 years ago

The biggest benefit is that everyone can view the forms on their smart phone. Really is a time saver when doing a safety audit.

Pros

How easy it is to use. Customer service is fantastic and the people are very friendly. Really cuts down on the paperwork and every worker has access to all the forms for viewing.

Cons

Really do not have any Cons. When a problem occurs, you notify customer service and is fixed within 24 hours.

PS
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Puneet S.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A review of Salus - from Zero to COR, real quick!

Reviewed 6 months ago
Pros

The best part about using Salus Pro, was the ability to extract site documents right away for our COR audit. This saved us hours of time, maybe even days.

Cons

Adding users to Salus can get quite expensive.

Vendor response

Right on, Puneet! We love hearing how much time Salus has helped customers with their COR audits. We know how valuable your time is so we're happy to help you cut back on days of admin work.

CB
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Carissa B.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy with our first year!

Reviewed 6 months ago

We are happy with all the basic reporting.

Pros

User friendly!! We appreciate that the platform is easy enough for our guys to maneuver through our forms.

Cons

We are not able to run reports from some of the data. Salus is working on being able to manipulate the data to run a report for what we need

Vendor response

Thanks for leaving us a review, Carissa! We know how difficult it can be to get adoption from the field so we're happy to know your crews have found Salus approachable. Looking forward to the next year with you and the team!

EP
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Erin P.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One year in...

Reviewed 4 years ago

Our overall experience with Salus Pro has been fantastic. We are super happy with the program.

Pros

We at Arnica really like the forms that we can access within minutes from our employees. This makes our job as administrators more efficient. We also really like the accessibility of all administrators that can see what is going on in the company. Who is doing what and when.

Cons

With it being a fairly new software, we had to take some time to taylor it to what our needs were for our company. This takes time and appreciate the feedback from Salus as to whether they could do it or not at that time.

BM
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Bryce M.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Salus Review

Reviewed a year ago
Pros

The ease of use, everything can be easily tracked and no paper to deal with it, all on phone or tablet on site Customer service is 10/10. Integration with our current processes was very easy

Cons

Would like to see reminders being able to be set daily instead of weekly as some staff does not work on weekends.

SB
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Susan B.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Safety App for the Price

Reviewed 2 years ago

SALUS team is great to deal with, issues are dealt with immediately, and the team works with you ensure you are satisfied with the results.

Pros

The app is easy to use, and accessible for our guys in the field. They are able to each sign on one form as well and share it.

Cons

Customization fully to your own program is not there yet, but they are on their way.

KT
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Kyle T.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed a year ago
Pros

Keeps physical paper to a minimum, helps tracking

Cons

Nothing comes to mind, really good program