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Cart Marketplace Management vs Zentail Comparison

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Overview

Efficiently sell more on key marketplaces with SellerActive – a multichannel product listing management platform with powerful...

Zentail is the premier listing automation platform for multichannel sellers. With its revolutionary tech and the easiest-to-use...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

34

5

4

3

2

1

18

11

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.3

19

5

4

3

2

1

15

0

1

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

We are very happy with the software and excellent customer service we have received. The team is responsive and we are very comfortable with the system and how it is functioning.
It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.
Great repricing tool and the order management feature is great, easy to use and connect to the omnichannel accounts.

Pros

I feel as though they are vested in our success. There support is awesome and they are always looking to improve.
I am very impressed not only with the ease of use but the ease of getting up and running.
The software has all of the functionality that I need to manage my multi-channel marketplaces. The Zentail support team is super responsive and a pleasure to work with.

Cons

They literally gave up on our company with all the bugs and released us from our contract, and STILL charged us even though we lost thousands while waiting for bugs to be addressed.
We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
It also had difficulties adding variations to exsisting product line.

Cons

The repricer that it claims to have is garbage as well, it is not a algorithmic repricer and will loose you money.
This software is crap when it comes to purchase orders, shipping, and just about everything else you would use it for.
We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features59
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backorder Management
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Analytics
  • Channel Management
  • Competitor Price Tracking
  • Content Management
  • Cost Tracking
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Forecasting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Kitting
  • Market Data Analysis
  • Marketplace Integration
  • Merchandise Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price List Management
  • Pricing Analytics
  • Product Catalog
  • Product Data Management
  • Profitability Analysis
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management
  • Total features67
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backorder Management
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Analytics
  • Channel Management
  • Competitor Price Tracking
  • Content Management
  • Cost Tracking
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Dynamic Pricing
  • Electronic Payments
  • Email Marketing
  • Forecasting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Kitting
  • Market Data Analysis
  • Marketplace Integration
  • Merchandise Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price List Management
  • Pricing Analytics
  • Product Catalog
  • Product Data Management
  • Profitability Analysis
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrations13
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zentail logo

Zentail

Very promising tool, with a few critical setbacks.

Reviewed 4 years ago

It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.

Pros

The tool appears to work quite well. You create one product, fill it with as much information as you can, and zentail goes to work publishing your product in as many marketplaces as you want (or can afford as some are paid). The support team is phenomenal. Have an issue? Generally they'll get back to you within an hour (during business hours). Ability to over-ride certain fields and forms depending on the marketplace you're looking into.

Cons

- Override ability is quite limited. We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features. So either ALL our marketplaces had to remove the warranty benefit, or we had to let go of Jet as a marketplace. This is one of the reasons we decided to move away. - Tool has very vague warnings and errors that require CONSTANT back and forth with support team. I didn't really understand many of the issues because the errors were in developer gibberish most the time. - Very expensive for what it does. As of the time we left, we were paying and didn't feel like our business was getting the benefit. For sellers with massive SKU lists this tool is probably really useful to you. We only have about 8 unique SKU's.

Vendor response

Dear reviewer, Thank you for your thoughtful review of our product at Zentail. We appreciate your detailed feedback on both the pros and cons of our software. To address your concerns in the cons section of the review, our team is actively working on improving overrides and error communication. If the opportunity arises, we would love to have you back as a customer on an updated and even-better Zentail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zentail logo

Zentail

Feature-packed, helpful support

Reviewed 2 years ago

Everybody in our company uses Zentail a little differently, but there's features for everybody. I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments). Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful. As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand.

Pros

Zentail has been a game-changer for our inventory management. As a reseller selling on multiple sales channels (Amazon, WalMart, etc), we have had problems in the past with keeping track of inventory, keeping certain brands off unauthorized sales-channels, and keeping content consistent across channels. Not anymore! Zentail has saved us time and energy so we can focus on big-picture projects instead of inventory management maintenance.

Cons

My only complaint is that the website is not responsive (mobile-friendly). Everything works perfectly in full-screen mode, but some things may be cut-off or hidden on a half-screen window or on mobile.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zentail logo

Zentail

Easy To Use

Reviewed 5 years ago
Pros

Clean and clear UI. The software has all of the functionality that I need to manage my multi-channel marketplaces. The Zentail support team is super responsive and a pleasure to work with. Most importantly, the management team has many years of seller experience, which directly affects how the software is managed from the clients perspective.

Cons

As of December 2017 they do not integrate with Walmart 1P (direct supplier). However, I believe this feature will be released in Q1 2018

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zentail logo

Zentail

Great Solution to list Products on multiple channels in one interface

Reviewed 2 years ago

We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability.

Pros

There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. There support is awesome and they are always looking to improve. The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider.

Cons

I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders.