SellerActive Features

SellerActive

Multichannel ecommerce management and repricing technology

4.24/5 (34 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Channel Analytics
Channel Management
Competitor Price Tracking
Cost Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Data Visualization
Dynamic Pricing
Forecasting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Kitting
Market Data Analysis
Marketplace Integration
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Price List Management
Pricing Analytics
Product Catalog
Profitability Analysis
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
SEO Management
SKU/UPC Codes
Sales Forecasting
Sales Reports
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Stock Management
Supplier Management
Template Management
Third Party Integrations
Warehouse Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Channel Analytics
Channel Management
Competitor Price Tracking
Cost Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Data Visualization
Dynamic Pricing
Forecasting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Kitting
Market Data Analysis
Marketplace Integration
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Price List Management
Pricing Analytics
Product Catalog
Profitability Analysis
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
SEO Management
SKU/UPC Codes
Sales Forecasting
Sales Reports
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Stock Management
Supplier Management
Template Management
Third Party Integrations
Warehouse Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Channel Analytics
Channel Management
Competitor Price Tracking
Cost Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Data Visualization
Dynamic Pricing
Forecasting
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Kitting
Market Data Analysis
Marketplace Integration
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Price List Management
Pricing Analytics
Product Catalog
Profitability Analysis
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
SEO Management
SKU/UPC Codes
Sales Forecasting
Sales Reports
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Stock Management
Supplier Management
Template Management
Third Party Integrations
Warehouse Management
eCommerce Management
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SellerActive Feature Reviews

25 reviewers had the following to say about SellerActive's features:

Luis R.

Great Tool A bit pricy

2018-11-10

I was looking for an integrated solution for Repricing, Channel Management, and Key Marketplace Integration. Seller active value proposition is the closest for what I was looking for.

Pros

Great repricing tool and the order management feature is great, easy to use and connect to the omnichannel accounts.

Cons

The latest changes regarding inventory management is still unstable, managing the Amazon FBA inventory the filters are not as responsive as in the past

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Hi Luis, thank you for your honest feedback. We are always looking to make sure our sellers are having a positive experience and will take your thoughts into consideration as we move forward. Your rep will be in contact shortly to discuss plans moving forward. Thanks again!

Read more
Michael K.

Been using it for years, saves time. Highly Recommended for Multi Channel sellers!

2020-06-13

Great for selling on multiple channels and would like to streamline inventory management in one place.

Pros

The statistic page gives you detail information for important data that may help you further your sales.

Cons

Wish more popular integrations happen faster, but the support always happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Michael,

Thank you so much for this review. We really appreciate you being a customer and helping share the word about us. We're here for you anytime!

Read more
Troy M.

Good for some things

2019-03-04

Nice guys, but not a match for anything with Shopify or with QBO.

Pros

Brings all my channels into one dashboard and easy shipping.

Cons

Also, POS sales do not report at all, thereby your inventory is not accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Hi Troy, thanks for reviewing us, we appreciate you getting in touch. Sorry it's taken so long to get back to you ¿ we were working with Shopify on the notes from your review. Unfortunately, Shopify doesn't display discount promotions per item. However, since your review posted, we've worked with Shopify to update SellerActive orders reports to account for discount promotions. As for POS Sales, we've taken your feedback on board and are looking into the issue. Thanks again for sending this info through.

Read more
jonathan q.

Makes selling in multiple marketplaces easy as 123

2017-09-06

I can only say that where selleractive lacks, you guys already have a third party integration software that covers that.

Pros

The software truly updates inventory in real time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos P.

Very Attentive to any issues.

2017-08-31

Repricing, inventory reports.

Pros

Ease of use. Every time i have a question i can talk to someone and they will help immediately.

Cons

Reports with specific details but they are working to make things better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abby B.

SellerActive is a great tool for keeping track of inventory.

2017-11-07

Inventory management, the ability to sync SKUs & products from various marketplaces into one place, bundling.

Pros

The ability to sync multiple accounts to this software makes things so much easier as far as inventory management goes.

Cons

Uploading large files can take some time which can be frustrating, but in general I have very few complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew B.

Love the people, great support. Takes some time to get the hang of things.

2017-08-31

Management of inventory across platforms, and super customer service and tools.

Pros

Great integration, great customer service, great training and help.

Cons

Very high in price especially if you get up there in orders. I wish there were more pricing options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris H.

Very Buggy - Over 6 mo. and couldn't list all our products to Amazon through SellerActive

2021-05-17

Buggy software, rude support, upper management won't even talk to customers so you're stuck.

Pros

Spent too much time submitting bugs and waiting for them to get fixed.

Cons

They advertise a seamless Amazon listing integration but in reality, it doesn't even work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Decent amount of options for the price

2018-04-03

Pros

I was pleased with automation and the order management this platform brought.

Cons

I disliked the limitations of certain options such as API integration and promises unattained.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Thanks for your review; apologies for taking so long to get back to you. We're sorry to see you go, and wish you the best of luck! We are currently in the process of building a significant upgrade to SellerActive, which we hope to release in early 2019. If you're shopping around for e-commerce management software again in the future, we hope you look us up.

Read more
Evan A.

Software is buggy and has caused multiple cancelations

2017-08-31

As we have decreased selling other companies goods, we have transitioned into using Seller Active as a inventory management tool.

Pros

Overall the application is easy to use and straightforward.

Cons

This application is very buggy. The inventory management is sub-par at best.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Hi Evan, we just noticed that we never responded to this review. Please be assured that your feedback was noted at the time, and much of what you said has been added to our plan for SellerActive's app relaunch, coming in early 2019. Stay tuned, and thanks for your honest feedback.

Read more
Alex P.

Selleractive outdoes other solutions in integration and price

2017-08-31

Speeds up our day to day with multi marketplace presence

Pros

We like the number of integrations it allows, streamlining much of our day to day operation.

Cons

Needs alot of smart features added, including reporting and automation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug S.

Extremely impressed

2017-11-07

This program streamlined our inventory management needs.

Pros

The overall ease of use. The responsiveness of SellerActive to not just take suggestions, but to actually implement desired features. Very useful features

Cons

When a feature is requested we never receive notice of it's implementation and end up contacting them again only to find our feature request had been fulfilled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juliet B.

Does what it needs to do and great customer service

2016-02-05

Pros: Handles inventory across platforms seamlessly Cons: Could use more report tools.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael M.

Simple, Easy, Affordable, and Effective

2016-01-08

I went through several other Inventory and listing management companies until i got to SellerActive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kyle H.

You Can't Cancel an Annual Suscription without SellerActive Keeping Your Money

2021-08-23

Their relationship with Deliverr was disastrous and both their recommended 3PL and SellerActive did not work consistently with order tracking and reporting to platforms like Amazon for us.

Pros

We tried hard to make it right but continued to lead to several issues of shipping failures 1% to 6%, tracking not being updated on occasion, and other issues.

Cons

Their alleged policy keeping our money after second year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob C.

Best inventory management SaaS on the market today

2016-02-18

Dealt with other re-pricing, order, and inventory management software options for my medium sized business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laure S.

As a non technical person the experience has been good! Staff are excellent to work with!

2017-09-06

syncing all my marketplaces.

Pros

I like the reports. As the support staff guide me through it, it gets easier to use.

Cons

That it doesn't pull in cost of item, from marketplaces. I have to place it in twice. I have not used all the categories of the software yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shane B.

SellerActive Review

2015-12-24

SellerActive has been a huge help for us with our inventory management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joel S.

We primarily use it to automate price adjustments and it has done great for what we need it for.

2017-09-07

Saved me valuable time in monitoring and adjusting prices.

Pros

We love the ability to set filters and download inventory into a simple to use format which allows us to modify massive amounts of listings in minutes.

Cons

The help section isn't as helpful as I would like. It would improve with video tutorials and more in depth instruction on all features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Deb B.

Support Staff and Pricing MAKES this Product

2019-02-07

They, and ChannelAdvisor, were the only ones who did not have limits on the calls that could be made within certain time frames. Third, when discussing the possibilities of working with them, their sales and onboarding personnel were extremely helpful.

Pros

The chat works most of the time which is very unusual for this type of company.

Cons

Product listing efforts must be duplicated on between SA and most Marketplaces Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Hi Deb, thanks so much for the glowing review! You've made our day with this. It's great to hear that our sales, support and implementation staff have been so helpful to you, and that our API model works for your business. Personally I'm glad you like our new pricing model ¿ that's a new rollout for us and we've been eager to get feedback on it.

Thanks again for taking the time to review us on here. Your business and this review mean a lot to us.

¿ Hannah JV (on behalf of all of us here at SellerActive)

Read more
Jaime W.

SellerActive is Awesome!

2018-11-13

Pros

We have items that need to be priced a certain way and the pricing tool allows us to create different pricing strategies to accommodate those requirements. Inventory syncing across all selling channels is a huge time saver.

Cons

Would like to see a column that shows the fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Thanks for your review, Jaime! We're glad you're enjoying the software and our repricing tool. We appreciate the feedback on a fees column, and have submitted your idea to our team as a product request. They're going to take a proper look at what it would take to add this function, so stay tuned. In the meantime, you can utilize reports to view fees. Thanks again!

Read more
Barbara R.

Pretty good so far. They respond well to issues and work to resolve and assist.

2017-08-31

inventory sync

Pros

It is Simple to get started and very good assistance to onboard with lots of opportunity for training.

Cons

Everything but inventory is geared toward amazon and nothing else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sabrina P.

Wow! I can't believe how amazing this platform is! Everyone I've worked with is EXCELLENT!

2017-08-31

I don't have to spend that much time on each and every listing.

Pros

The easiness of it.

Cons

Eh, the initial start up was a bit stressful, as I am not proficient in Excel. It would have been lovely if that part was magically done for me. Haha.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Thank you for the review Sabrina! We can't wait for you to see some of the new tools we are getting ready to launch. You will love it.

Read more
Andrea S.

Extremely valuable and functional.

2017-08-31

Pros

Being able to sync up quantities and lead times across multiple marketplaces so that if an item sells on 1 marketplace it will deduct automatically from all marketplaces has been huge for our company. That feature has allowed us to significantly increase our sales over the last year.

Cons

The processing time when uploading files is inconsistent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SellerActive


Hi Andrea, we just saw your review at the top of our Most Helpful list and realized we never responded to you. Thanks so much for this great review, we really appreciate it. We also hear your feedback on uploads, and are in the process of upgrading this service as we speak. Look out for a significant upgrade in early 2019, and feel free to get in touch with us if you have any questions. Thanks!

Read more
Staci H.

User friendly at a great price

2017-08-31

User friendly interface with few hiccups.

Pros

I love that SellerActive brings in all of the listings from each marketplace and doesn't require me to manually put each listing into their platform (which is how ChannelAdvisor worked). It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.

Cons

A few of the features, like deleting a listing from a particular marketplace for example, don't seem to work correctly and the listings have to be deleted within the SellerActive platform as well as the marketplace platform (doubling the work).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more