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Workiz vs Alpega Comparison

Overview

Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America,...

Alpega is a cloud-based TMS solutions connect supply chain partners across logistics ecosystems via a SaaS platform to collaboratively...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$65.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(84)

5

4

3

2

1

62

18

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

(60)

5

4

3

2

1

27

21

6

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO.
The software is a great communication tool between the office the teams in the field and most important the client. Scheduling is a very easy and offers a clear view of the daily and weekly plan.
One of the best products in the market. Very user friendly and it helps find jobs in such an innovative way.

Pros

The organization could be nice if it was more user friendly and much more reliable.
Transwide is very easy to use and they provide outstanding customer service.
VERY EASY TO USE AND USER FRIENDLY. I LOVE THE PRODUCT, AND WISH I COULD USE IT MORE.

Cons

Absolutely HORRIBLE customer and tech support. The owner has an incredibly poor attitude.
Maybe it's just me but occasionally I have trouble finding old invoices or jobs. Also sometimes when I enter an item to go on the invoice it disappears after entering more items.
The lag in the phone calls when customers call in. I also noticed the the computer gets bogged down at times due to the pier to pier networking.

Cons

The notifications are sometimes delayed, on when they are going to have outages.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.
Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features44
  • API
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Tracking
  • Client Management
  • Contact Management
  • Cost Analysis
  • Cost Estimating
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Tracking
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Lead Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Management
  • Permission Management
  • Planning Tools
  • Procurement Management
  • QuickBooks Integration
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Shipping Management
  • Supplier Management
  • Supply Chain Collaboration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Third Party Integration
  • Transportation Management
  • iCalendar Support
  • Total features22
  • API
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Tracking
  • Client Management
  • Contact Management
  • Cost Analysis
  • Cost Estimating
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Tracking
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Lead Management
  • Location Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Management
  • Permission Management
  • Planning Tools
  • Procurement Management
  • QuickBooks Integration
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Shipping Management
  • Supplier Management
  • Supply Chain Collaboration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Third Party Integration
  • Transportation Management
  • iCalendar Support

Integrations

  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Workiz vs. Alpega

See how Workiz and Alpega stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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