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Workiz

The #1 scheduling and invoicing tool for field service pros

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(27)

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Workiz Reviews - Page 2

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204 reviews

Recommended

SS
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Sandra S.

Environmental Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointing Experience with Workiz System and Account Manager

Reviewed 6 months ago

continue.... has fallen short of my expectations!I hope that you take this feedback seriously and use it constructively to improve your services and customer support. As a loyal customer who has faced numerous difficulties throughout our partnership, I genuinely believe that addressing these concerns will not only benefit my business but also contribute to enhancing your reputation in the industry.

Pros

allows you to place the colors for the technicians who will perform each job

Cons

I am writing to express my deep disappointment with the experience I have had using your system for the past year. Unfortunately, our journey together has been marred by frequent technical issues that have proven incredibly challenging to resolve. These ongoing problems have caused significant damage to my company, leading to frustration and hindered productivity.Furthermore, I feel compelled to share...

CS
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Christopher S.

Consumer Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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SOUNDS like a great software

Reviewed 7 months ago

Money is essential life blood for Business, However, There should always be a "Care Factor" for its customers. Money should NEVER come before CARE, It should come after. WorkIZ portrays a Caring attitude for the businesses it sells its software to, But their ACTIONS suggest differently. Money Definitely comes first........Comes out the first of every month at 7am actually. If there happens...

Pros

The mobile app is critical and makes work life much easier.

Cons

WorkIZ "Claims" to be diligent on adding features, and they do add lots of features all the time. Most of which consists of things that make something or another more convenient to use or navigate. I have asked them to add a "Paid Date" filter option to the sales report for accounting purposes OVER a year ago. As it now stands, I can only filter the sales report by JOB. As a result, I...