Issue ticketing & field service management software for SMEs

5.0/5 (2 reviews) Feature Summary

  • Service History Tracking
  • Technician Management
  • Quotes / Estimates
  • Issue Tracking
  • Issue Management
  • Ticket Management
  • Trouble Ticketing
  • Request Assignment
  • Task Management
  • Task Tracking
  • Progress Tracking
  • Real Time Monitoring
  • Client Management
  • Prioritizing
  • Template Management
  • Data Entry Verification
  • Performance Reports
  • Quote Management
  • Electronic Signature Capture

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (395 other apps)
Activity Dashboard (277 other apps)
Activity Tracking (171 other apps)
Audit Trail (152 other apps)
Auditing (234 other apps)
Automatic Notifications (285 other apps)
Compliance Management (175 other apps)
Custom Fields (163 other apps)
Customizable Reporting (222 other apps)
Data Import/Export (222 other apps)
Document Storage (169 other apps)
Inventory Management (186 other apps)
Inventory Tracking (183 other apps)
Invoice Management (164 other apps)
Monitoring (174 other apps)
Multi-Location (155 other apps)
Real Time Data (196 other apps)
Reporting & Statistics (191 other apps)
Third Party Integration (194 other apps)
Workflow Management (191 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

0 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone.

Android App

0 reviews

See all Android Apps Feature Reviews

1 reviewers had the following to say about's features:

Rytis Grigalianas

Serfy is simple and intuitive and was adopted quickly, even by eldest members.


More productivity data for analytics.


Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

Source: Capterra
Helpful?   Yes   No

Response from Serfy

Thanks a lot Rytis. Happy to have you as a Client. Your insights and support helps us get better every day.

Read more