Serfy Features

Serfy

Issue ticketing & field service management software for SMEs

5.0/5 (2 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Assignment Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budget Management
Budget Tracking/Job Costing
Budgeting/Forecasting
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar/Reminder System
Client Management
Client Portal
Collaboration Tools
Configurable Workflow
Contact Database
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Deployment Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Email-to-Task Conversion
Employee Database
Employee Scheduling
Equipment Tracking
Forms Management
Gantt/Timeline View
Idea Management
Import Tasks
Integrations Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
Job Management
Kanban Board
Maintenance Management
Maintenance Scheduling
Meeting Management
Milestone Tracking
Mobile Access
No-Code
Online Time Clock
Parent Task
Percent-Complete Tracking
Performance Metrics
Permit Management
Portfolio Management
Prioritization
Progress Tracking
Project Management
Project Planning/Scheduling
Project Templates
Project Tracking
Projections
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Recurring Issues
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Assignment
Resource Allocation & Planning
Resource Management
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Service History
Single Sign On
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Support Ticket Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
User Management
Work Order Creation
Work Order Management
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Assignment Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budget Management
Budget Tracking/Job Costing
Budgeting/Forecasting
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar/Reminder System
Client Management
Client Portal
Collaboration Tools
Configurable Workflow
Contact Database
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Deployment Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Email-to-Task Conversion
Employee Database
Employee Scheduling
Equipment Tracking
Forms Management
Gantt/Timeline View
Idea Management
Import Tasks
Integrations Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
Job Management
Kanban Board
Maintenance Management
Maintenance Scheduling
Meeting Management
Milestone Tracking
Mobile Access
No-Code
Online Time Clock
Parent Task
Percent-Complete Tracking
Performance Metrics
Permit Management
Portfolio Management
Prioritization
Progress Tracking
Project Management
Project Planning/Scheduling
Project Templates
Project Tracking
Projections
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Recurring Issues
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Assignment
Resource Allocation & Planning
Resource Management
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Service History
Single Sign On
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Support Ticket Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
User Management
Work Order Creation
Work Order Management
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Assignment Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budget Management
Budget Tracking/Job Costing
Budgeting/Forecasting
Business Process Automation
Business Process Control
CRM
Calendar Management
Calendar/Reminder System
Client Management
Client Portal
Collaboration Tools
Configurable Workflow
Contact Database
Contract/License Management
Contractor Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Deployment Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Email-to-Task Conversion
Employee Database
Employee Scheduling
Equipment Tracking
Forms Management
Gantt/Timeline View
Idea Management
Import Tasks
Integrations Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
Job Management
Kanban Board
Maintenance Management
Maintenance Scheduling
Meeting Management
Milestone Tracking
Mobile Access
No-Code
Online Time Clock
Parent Task
Percent-Complete Tracking
Performance Metrics
Permit Management
Portfolio Management
Prioritization
Progress Tracking
Project Management
Project Planning/Scheduling
Project Templates
Project Tracking
Projections
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Recurring Issues
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Assignment
Resource Allocation & Planning
Resource Management
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Service History
Single Sign On
Spreadsheet View
Status Tracking
Subcontractor Management
Supplier Management
Support Ticket Management
Task Board View
Task Editing/Updating
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Traditional Methodologies
User Management
Work Order Creation
Work Order Management
Workflow Configuration
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


22 reviews

Serfy Feature Reviews

1 reviewers had the following to say about Serfy's features:

Rytis G.

Serfy is simple and intuitive and was adopted quickly, even by eldest members.

2018-03-02

More productivity data for analytics.

Pros

Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Serfy


Thanks a lot Rytis. Happy to have you as a Client. Your insights and support helps us get better every day.

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