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Service Autopilot vs Amidship Comparison

Overview

[New] Now with Automations! Grow the business you always wanted. Service Autopilot is scheduling software that will automatically...

Amidship is an all-in-one business management platform with tools for appointment scheduling, sales tracking, customer relationship...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$47/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

69

17

7

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.6

(15)

5

4

3

2

1

9

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

We are thrilled and love the software and its functionality. Most people don't understand the full capability of the software compared to the cost.
I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
Service Autopilot is capable of retain detailed info about each property and all job history. The training videos are great and the help staff is very polite and patient when you call with questions.

Pros

Its easy to use, has a nice interface and its constantly getting better. Very happy with the service so far.
I was offered the opportunity to test out your software &I am happy I did. Customers love my website.
Ease of use, good customer service, great value, I love the website layout for my page.

Cons

You have to find a work around for everything you need to do. They are always offering upgrades and additional features, but there is basic functionality missing.
That is just one example of the daily frustration with SA.
The snow plowing side of the software is completely different than the lawn side, which is very odd and requires learning 2 different ways of creating routes and dispatching crew etc.

Cons

I also recently had an issue with the scheduling app through the website. It kept allowing clients to book in even though I had the times blocked off.
When writing in the Bio part I couldn’t see what I wrote to afterwards. So it made it little difficult for editing purposes.
Don't like that I can't customize the look of the website.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features120
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Reporting
  • Call Tracking
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Estimating
  • GPS
  • GPS Integration
  • History Tracking
  • Invoice Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Lead Capture
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple User Accounts
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Unsubscribe Database
  • Web Forms
  • Website Integration
  • Website Management
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features28
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Call Reporting
  • Call Tracking
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Estimating
  • GPS
  • GPS Integration
  • History Tracking
  • Invoice Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Lead Capture
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple User Accounts
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Status Reporting
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Unsubscribe Database
  • Web Forms
  • Website Integration
  • Website Management
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Service Autopilot vs. Amidship

See how Service Autopilot and Amidship stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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