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Service Autopilot vs Fieldwork Comparison

Overview

[New] Now with Automations! Grow the business you always wanted. Service Autopilot is scheduling software that will automatically...

Fieldwork is a cloud-based business management solution for pest controllers, with mobile apps for iOS and Android that allow...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$47/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

69

17

7

7

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

(19)

5

4

3

2

1

16

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We are thrilled and love the software and its functionality. Most people don't understand the full capability of the software compared to the cost.
I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
Service Autopilot is capable of retain detailed info about each property and all job history. The training videos are great and the help staff is very polite and patient when you call with questions.

Pros

Their team is responsive and great to work with. M loving working with Fieldwork.
I love that this software is like using Google Maps and that everything is easily updated and changeable.
Fieldwork is easy to use and the reporting is fantastic.

Cons

You have to find a work around for everything you need to do. They are always offering upgrades and additional features, but there is basic functionality missing.
That is just one example of the daily frustration with SA.
The snow plowing side of the software is completely different than the lawn side, which is very odd and requires learning 2 different ways of creating routes and dispatching crew etc.

Cons

Integrations was difficult due to our former software being unable to provide us the required information.
My only regret was waiting so long before actually switching over.
I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features120
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Call Reporting
  • Call Tracking
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Estimating
  • GPS
  • GPS Integration
  • History Tracking
  • Invoice Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Lead Capture
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Offline Access
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Reporting
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Trend Analysis
  • Unsubscribe Database
  • User Photos
  • Web Forms
  • Website Integration
  • Widgets
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features26
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Call Reporting
  • Call Tracking
  • Client Management
  • Client Portal
  • Clock In / Out
  • Communication Management
  • Contact Database
  • Contact History
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Estimating
  • GPS
  • GPS Integration
  • History Tracking
  • Invoice Management
  • Job Application Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Lead Capture
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Offline Access
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Notes
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Reporting
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Trend Analysis
  • Unsubscribe Database
  • User Photos
  • Web Forms
  • Website Integration
  • Widgets
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Service Autopilot vs. Fieldwork

See how Service Autopilot and Fieldwork stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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