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Service Autopilot vs ServSuite Comparison

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Overview

[New] Now with Automations! Grow the business you always wanted. Service Autopilot is scheduling software that will automatically...

Category Leaders

ServSuite is a field service management solution designed for pest control, lawn care and arbor care businesses to manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

47

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

55

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

70

17

7

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

5

4

3

2

1

67

46

15

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I have had the privilege of metting quite a few of the staff as well as the creators, and they are very devoted to making this the best software for any business that expects more.

JR

Jamie R.

I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.

SP

Scott P.

Service Autopilot has been great for us, we are continually impressed with their customer service, training, and the benefits it has and is brining our company.

RC

Ryan C.

Pros

For what you pay the customer service from the company is amazing and makes the product the perfect fit for any company.

DE

Daniel E.

I love many features of the ServSuite software. We especially love the scheduler feature.

JL

Jennifer L.

I am very happy with it, I started using this program many years ago, early 2000, so about 20 years watching it grow and become a very competitive service.

cs

christopher s.

Cons

The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.

JM

Jesse M.

In fact, their latest release, V3, is a disaster. The interface is unforgivingly bewildering.

JM

Jesse M.

When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.

KG

Kim G.

Cons

That you guys insist on doing updates that destroy the current program and cause all sorts of issues that no one seems to know how to fix.

LM

Laura M.

The only negative experience I’ve had was when they assigned me an intermediate representative, He was slow to respond and often had to get back to me with a question. He is no longer with Ser Suite.

RW

Randy W.

I have tried, but it is horribly complicated - to me. And the #1 complaint I have always had is there is no simple report to tell you how many new customers you signed up in a given time frame.

JL

Jennifer L.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features90
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Certification Tracking
  • Chemical Management
  • Client Management
  • Client Portal
  • Collections Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Groundskeeping Management
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vegetation Mapping
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features79
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Certification Tracking
  • Chemical Management
  • Client Management
  • Client Portal
  • Collections Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Groundskeeping Management
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vegetation Mapping
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier