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Service Fusion vs Ant My ERP Comparison

Overview

Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

88

34

5

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5.0

(10)

5

4

3

2

1

10

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Client and scheduling management is a dream. The ease and simplicity of creating and managing schedules both recurring clients and single cleanings is so wonderfully well designed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
Although lacking in some things I would like to see, it has more in one package at a reasonable price than all the others. M also excited about their new version coming out.

Pros

You have to be ready to to change some of your processes for better. ANT my ERP have a great team to support you, ready to walk the extra mile to help you out.
Definitely recommend the same, and its very easy and got a lot of features that other ERP systems do not have. Simple, clean, and easy to monitor.
Then there is auto generated billing to all of our clients which helps the team to do the work more effectively in lesser time.

Cons

But what if that part happens to be on another techs truck. Too bad I have to use that exact one.
I can’t tell it to ignore that and place an order for another one for my truck. So I’ve now messed with another techs inventory and he doesn’t even know.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.

Cons

Certain things which are necessary such as Sr no can be annoying because not all products have them. Delivery process is little complicated.
Make no mistake, deploy a new ERP in your company it's a big move. At first, it takes some extra time to get used to it.
Invoicing is also sometimes difficult. Still not out on IOS as an app.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features110
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Forecasting
  • GPS
  • GPS Integration
  • Geographic Maps
  • HR Management
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Generation
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Office Directory
  • Order Management
  • Overtime Calculation
  • Partial Payments
  • Payroll Management
  • Progress Reports
  • Progress Tracking
  • Project Notes
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • SLA Management
  • SMS Integration
  • Sales Tax Management
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • User Photos
  • Vendor Managed Inventory
  • Voice Mail
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features51
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Forecasting
  • GPS
  • GPS Integration
  • Geographic Maps
  • HR Management
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Generation
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Office Directory
  • Order Management
  • Overtime Calculation
  • Partial Payments
  • Payroll Management
  • Progress Reports
  • Progress Tracking
  • Project Notes
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • SLA Management
  • SMS Integration
  • Sales Tax Management
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • User Photos
  • Vendor Managed Inventory
  • Voice Mail
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation