App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Service Fusion Logo

Easy. Powerful. Mobile. Field service management software.

visit website

Service Fusion Reviews - Page 4

Filter reviews by

Overall rating


Company size


Industry


Time used


247 reviews

LW
AvatarImg

Lisa W.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Service Fusion

Reviewed 7 months ago

When contacting support, they reply back with information that is in their knowledge base. It is not helpful. I have waited days and no one calls you. They are not very customer friendly.

Pros

Creating jobs and estimates is very easy.

Cons

Does not track maintenance agreements. You can enter the agreement into the customers account, however it will not keep track of visits that were used or need to be completed.

Vendor response

We appreciate your feedback. This information will be passed along to our product and development team as well as the support team.

SS
AvatarImg

Sandra S.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Overall satisfied

Reviewed 2 years ago
Pros

Adding users with no additional charge ; easy to learn

Cons

Lack of customer support, I like to speak to someone to figure out issues, not go to YouTube to try to figure it out myself. Difficult to find previous service calls on a client who has several service locations.

Vendor response

Our support team is willing to speak with you any time you have an issue. You can contact them at (888) 902-0304 Option 2. Thanks!