ServiceM8 vs RazorSync Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Anonymous
Sales Representative (Retail company, 11-50 employees)
Verified Reviewer

Short Learning Curve

2016-06-10

Quockbooks, GoServicePro, Jobber, mHelpdesk, ServiceM8, should I go on.

Pros

Tech GPS tracking, no learning curve, great support (always answers the phone and fast email replies), integrated credit card processing, schedule by calendar view which is great, customizable, they host on a very fast server so there's no lag switching screens or loading multiple modules, customer portal, integrates with all popular accounting software if your already using something different. (There's accounting module works great).

Cons

Wish they had come up higher in the search when I Googled "field service tech software". I would haven't off had to go through all the other apps before finding them. They are always upgrading and improving the mobile apps (for both Iphone and Android). I wish they would send out a email to let us know so we can let our techs know to update their phones. Not a huge issue but that's the best I could come up with for the "Cons" section.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
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RazorSync Reviews
RazorSync
Field Service Management Software & Mobile App
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