ServiceM8 Reviews - Page 6

We use to be extremely paper based and working with tradespeople that are on the go all the time, stopping at a new locations all day, meant missing paperwork.... We turned to M8, which we nicknamed 'Mate' and never looked back. It saves us all SO MUCH TIME! I love that we changed our processes and so do our customers.

ServiceM8 has been great for us. It is easy to navigate and understand. The ability to create a checklist for techs' iPads has effectively eliminated paper work orders. The custom queues have been invaluable for keeping us on track with our customers. We are still learning all the ins and outs but the more we explore features, the more we find it can do for us. It can be a bit quirky at times but any questions you have are quickly answered by a top-notch support team. The support chat has -amazing- response time and follow-up.

ServiceM8 has helped transform our company Pearson Electric into a state of the art customer satisfaction machine. All the customers details available on the iPhone, SMS messages to customers notifying them when to expect our technician, customer documentation available whenever and wherever has been amazing. Thanks to ServiceM8 our company now looks like a professional service company that care for its clients.

Servicem8 remains the cornerstone success of our plumbing business. Our guys take care of the front end and servicem8 takes care of the back end

The perfect CRM for busy tradies as it was so easy to learn. It works great on a tablet or smart phone as well which is perfect for our boys.

I've been using ServiceM8 for the last 2 1/2 years and have completely modeled my business around this

Great product, particularly with regard to the forms. They are very easy to customize and deploy. We use this product for staff induction and OHS primarily and specific form submissions.

We are very happy with ServiceM8 software for our small service-based industry. Our favourite feature is Tasks, which keep our business on track and doesn't let any jobs fall through the cracks.

Swapped from another invoicing and job management app to servicem8 1 year ago and have never looked back

I enjoy the product and this it simplifies my business, only improve i can find is an option to black out periods or days for non work related tasks, this would allow me to use this program as a full calander organiser.

Multiple users at the same time from anywhere we have internet access. Badges, making mandatory tasks a must for the technicians--helps with accountability and thoroughness. The cost savings over our old program are huge.

great

We have been using ServiceM8 since 2013 and it's been a great success! Easy to learn, easy to learn and easy to teach. Keep up the good work.

This product does all and even more! We tried other software for our service business and nothing matches this product.

All paperwork to do with job on line and in one place

Tried a few different invoicing apps and programs and servicem8 was recommended by a friend who uses it and I now can't believe I used to run my business without this. I used to use a bookkeeper and do Job cards to then be sent to bookkeeper to be invoiced. Job cards and bookkeeper costing me $1000's a month. Now I just invoice myself on my iPad and it's easier than writing out job cards. Bookkeeper was kept on to just pay the bills and keep an eye on overdue accounts for me.

Helps me with my electrical business. Use my iPhone at work and can pretty much run my business from my phone. Occasionally have to get on the P.C

Had an issue with setting up a new document on our system - Quick and efficient help, problem was resolved in a matter of minutes

Made for my business! All the features I wanted already setup and ready to go. Seamlessly syncs with my accounting software, keeps the paperwork monster away! It has been easy to setup and use from day 1, support has always answered my questions quickly and explained fully what's needed. Will and have highly recommended to other businesses.

After 5 years on another software program, I spent 6 months wanting to find a more advanced program that will take my business to the next level. I overlooked servicem8 at first thinking it was a bit simple, but after a terrible experience with another program, I went over to servicem8 and found all of the supposed advanced features I had been searching for where there, and what's more they were much simpler to use. If you're in a service based business, doesn't matter your field, you should check out this program.

Super easy to use and has nearly all the features I need that I can think of. Always happy for a new features that make it even easier. Really great product. We are not using the system regularly as yet as we had a bunch of job cards on the previous software company that we are going to use up first, but once those are used up we will be very happily using Service8, much much better program