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ServiceMax vs IBM Sterling CPQ Comparison
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Overview
ServiceMax is the field service and asset management solution for hundreds of companies worldwide. The software is a complete...
IBM CPQ is a sales management and enterprise social networking platform designed to ease communication between sales and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
703
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
No reviews
0
0
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.
In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
Pros
Not enoughreviews yet
Cons
The only real negative point to Servicemax is the resource hunger.
It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.
If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.
Cons
Not enoughreviews yet
Key features
- Total features38
- API
- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Cataloging/Categorization
- Configuration Management
- Confirmation/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Customer Database
- Customer History
- Dispatch Management
- Electronic Signature
- Employee Scheduling
- Group Scheduling
- Inventory Control
- Inventory Management
- Job Management
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Preventive Maintenance
- Price/Margin Management
- Quotes/Estimates
- Recurring Appointments
- Resource Scheduling
- Routing
- Scheduling
- Self Service Portal
- Service History
- Skills Tracking
- Technician Management
- Third Party Integrations
- Work Order Creation
- Work Order Management
- Total features5
- API
- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Cataloging/Categorization
- Configuration Management
- Confirmation/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Customer Database
- Customer History
- Dispatch Management
- Electronic Signature
- Employee Scheduling
- Group Scheduling
- Inventory Control
- Inventory Management
- Job Management
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Preventive Maintenance
- Price/Margin Management
- Quotes/Estimates
- Recurring Appointments
- Resource Scheduling
- Routing
- Scheduling
- Self Service Portal
- Service History
- Skills Tracking
- Technician Management
- Third Party Integrations
- Work Order Creation
- Work Order Management
Integrations
- Total integrations19
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations1
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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