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ServiceMax vs StreetSmart Comparison

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Overview

ServiceMax is the field service and asset management solution for hundreds of companies worldwide. The software is a complete...

StreetSmart® offers turnkey, mobile workforce management solutions including Jobs, Forms, Timesheets, Mileage, and Track & Trace.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

17

17

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

42

47

16

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.

CP

Casey P.

In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.

KH

Kathryn H.

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.

CP

Casey P.

Pros

The availability to have records of all visit & areas. The map is great and the animation is, also very nice.

AC

Ana C.

Friendly Software, a very good tool when managing mobile jobs, saves time and money and helps productivity and the functioning of processes.

JB

Joseph B.

It's also a great way to keep my service techs and our service calendar in sync ensuring a high level of customer service. Our customers love the reports and the information we provide.

AR

Adrienne R.

Cons

The only real negative point to Servicemax is the resource hunger.

GB

Greg B.

It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.

AR

Anonymous Reviewer

If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.

KH

Kyle H.

Cons

The software is clunky and the reports are poorly designed. Filling out the forms are a pain point for our users.

RS

Robert S.

The one thing that gives me a headache from time to time is the lagging of the system. I guess it needs a little bit of work on and an update or two so everything can run smoothly.

AR

Alexandra R.

Looses GPS connection when indoors but have to hit the Refresh button to pick up connection again.

SL

Sim L.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features39
  • API
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer History
  • Customizable Forms
  • Dispatch Management
  • Electronic Signature
  • Employee Scheduling
  • Forms Management
  • GPS
  • Group Scheduling
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Resource Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Technician Management
  • Timesheet Management
  • Variable Workforce
  • Work Order Creation
  • Work Order Management
  • Total features28
  • API
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer History
  • Customizable Forms
  • Dispatch Management
  • Electronic Signature
  • Employee Scheduling
  • Forms Management
  • GPS
  • Group Scheduling
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Resource Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Technician Management
  • Timesheet Management
  • Variable Workforce
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations15
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier