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ServSuite vs Fieldwork Comparison

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Overview

Category Leaders

ServSuite is a field service management solution designed for pest control, lawn care and arbor care businesses to manage...

Fieldwork is a cloud-based business management solution for pest controllers, with mobile apps for iOS and Android that allow...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

55

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

137

5

4

3

2

1

67

46

16

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.9

24

5

4

3

2

1

21

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

For what you pay the customer service from the company is amazing and makes the product the perfect fit for any company.

DE

Daniel E.

Serve Suite is very easy to use and the support is amazing! always quick to respond and always very helpful when needed.

AJ

Ashley J.

I love many features of the ServSuite software. We especially love the scheduler feature.

JL

Jennifer L.

Pros

The staff is amazing any issues they will gladly help and get it resolved as fast as possible. They are very friendly and wonderful people to deal with.

JL

Jeremiah L.

CSR is fantastic and wonderful at providing fast answers to all of my questions and provides an email review so I can circle back and review in the future.

LG

Lisa G.

Software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything.

DP

Dari P.

Cons

That you guys insist on doing updates that destroy the current program and cause all sorts of issues that no one seems to know how to fix.

LM

Laura M.

The only negative experience I’ve had was when they assigned me an intermediate representative, He was slow to respond and often had to get back to me with a question. He is no longer with Ser Suite.

RW

Randy W.

I have tried, but it is horribly complicated - to me. And the #1 complaint I have always had is there is no simple report to tell you how many new customers you signed up in a given time frame.

JL

Jennifer L.

Cons

Integrations was difficult due to our former software being unable to provide us the required information.

EH

Erik H.

My only regret was waiting so long before actually switching over.

CM

Christopher M.

I took my wife out to a job, showed her how to use it and she was barcode scanning in just a minute. My other software was hard to teach techs how to use and cumbersome to carry.

DC

David C.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features62
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Management
  • Estimating
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Task Scheduling
  • Third Party Integrations
  • Vegetation Mapping
  • Work Order Management
  • Workflow Management
  • Total features27
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Management
  • Estimating
  • Fleet Management
  • For Arborists
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Property Layouts
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Task Scheduling
  • Third Party Integrations
  • Vegetation Mapping
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier