Bright Suite Reviews - Pros & Cons, Ratings & more

7 reviews

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Brandon B.

Retail, 11-50 employees

Used daily for 1-2 years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Deposco is a Game-Changer for E-Comm Businesses

Reviewed 4 months ago

Our operational performance since implementing Deposco has improved drastically. GUNNER is experiencing rapid growth, and it would be impossible to maintain this growth had we not made the decision to upgrade our systems to Deposco. This system has scaled flawlessly with our rapid growth, and we're confident Deposco will be the last WMS system we will ever need. We're fulling orders within 24-48 hours consistently and have more inventory controls in place than ever before. We're very happy with our relationship with Deposco. I would encourage any e-commerce company struggling to automate their fulfillment processes and improve inventory visibility to reach out to Deposco and see what they can do for your organization.

Pros

Warehouse Management Systems have a lot of similarities in terms of features and function. What truly sets Deposco apart is their customer experience teams, development teams, and their desire to genuinely solve operational roadblocks. One other thing I liked most about this software is the ability to work with their development team to create a semi-custom solution that exceeds expectations in terms of fulfillment automation and inventory control.

Cons

This is a tough section to complete and here is why: Deposco really listens to their clients and receives feedback and critiques openly. Any issue we ran into—whether during the integration/roll-out, to a feature not functioning as expected, to automation issues—Deposco listened and worked diligently to address our concerns and resolve issues. I will say this: There is no issue that we've raised that was not address and resolved to our satisfaction by Deposco. I'm sure this software isn't going to perfect for everyone, but it has been a pleasure working with an organization who is passionate about their work and is equally inspired to help businesses solve operational challenges.

Daniel G.

Entertainment, 11-50 employees

Used daily for 1-2 years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Bright Suite Review

Reviewed 4 months ago

Pros

The UI is straightforward and easy to use. It is also an easy software to customize

Cons

They don't have a way for us to do performance testing

Nicole S.

Consumer Goods, 51-200 employees

Used monthly for less than 6 months

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Software Review

Reviewed 5 years ago

This system is great for procurement and warehouse management. We use this to keep all of the buying and customer needs in one place. East to use!

Pros

No pros were added to this review

Cons

No cons were added to this review

Craig W.

Consumer Goods, 201-500 employees

Used daily for 2+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Deposco stakeholder

Reviewed 4 months ago

We are very pleased with our experience. We have been very happy with our support as well.

Pros

We like that it is flexible and that we have a decent amount of access to data ourselves. We can write our own views and control data somewhat with our own apis.

Cons

We don't have full access to update or delete data. We can't write our own reports or data feeds.

Louis T.

Retail, 201-500 employees

Used daily for 2+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Great for ecommerce operations

Reviewed 4 months ago

Pros

We raised our picking/packing KPI by quite a lot when we moved over to Deposco. Very intuitive interface, easy to onboard new staff during peaks.

Cons

Labor management reports. There could be much more improvement on that front. The data is there, but it's hard to create relevant dashboards for very specifics metrics by ourselves. But we can always reach out to Deposco's team and they respond pretty quickly to our requests.

Jake M.

Consumer Goods, 51-200 employees

Used daily for 1-2 years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Deposco wms a step above the rest we reviewed

Reviewed 3 years ago

We have a seamless integration between our ecommerce platform Shopify and the marketplaces we sell in, Amazon, Walmart, Jet, ebay, and wayfair. Deposco has also enabled us to become Amazon Seller Fulfilled Prime which has doubled our Amazon Sales! WMS functionality has reduced the number of FTE needed for the same and increased sales volume. Dashboards and analytics are very helpful for measuring success and forecasting.

Pros

enterprise level functionality and configurable to our specific needs

Cons

large investment but well worth the ROI in the end, last wms we will need to buy

Dan P.

Apparel & Fashion, 201-500 employees

Used daily for 2+ years

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Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Bright Suite Review 032521

Reviewed 4 months ago

100% satisfied with the professional service, easy to train our staff at every level

Pros

Easy to customize, simple to train staff

Cons

The font is too small on the RF device and reporting