Shipfusion Features

Shipfusion

Mobile eCommerce order fulfillment services

4.65/5 (20 reviews)

Competitor Feature Comparison

3PL Management
API
Accounting Integration
Air Shipping
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Bills of Lading
Cataloging/Categorization
Channel Management
Configurable Workflow
Container Shipping
Cost Tracking
Customer Database
Data Synchronization
Fleet Management
Forecasting
Freight Shipping
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Ocean Shipping
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Product Identification
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
RFID Scanning
Real Time Data
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Sales Reports
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
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3PL Management
API
Accounting Integration
Air Shipping
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Bills of Lading
Cataloging/Categorization
Channel Management
Configurable Workflow
Container Shipping
Cost Tracking
Customer Database
Data Synchronization
Fleet Management
Forecasting
Freight Shipping
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Ocean Shipping
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Product Identification
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
RFID Scanning
Real Time Data
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Sales Reports
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Accounting Integration
Air Shipping
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Bills of Lading
Cataloging/Categorization
Channel Management
Configurable Workflow
Container Shipping
Cost Tracking
Customer Database
Data Synchronization
Fleet Management
Forecasting
Freight Shipping
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Kitting
Label Printing
Labeling
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Ocean Shipping
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Product Identification
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quality Management
RFID Scanning
Real Time Data
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Sales Reports
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Shipfusion Feature Reviews

19 reviewers had the following to say about Shipfusion's features:

Dan H.

Solid Platform, We Use Their Shopify Integration Daily

2020-12-17

Pros

Shipfusion's software integrates well with Shopify's platform, which makes inventory management a lot easier.

Cons

Just a thought: it would be nice to automate some of the manual tasks involved with importing new inventory (i.e. automatically generating new SKU codes).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Thanks, Dan for taking the time to share your great experience with Shipfusion

Read more
Sam G.

ShipFusion - Software Review

2020-10-20

Pros

It allows for simple tasks like downloading orders shipped and inventory snapshots.

Cons

The software lacks more robust features like inventory analysis, and reporting functionality.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam J.

Excellent service, excellent value

2017-03-02

Shipfusion handled our product fulfillment and inventory management with professionalism and care.

Pros

Easy to use, great customer service, handles fulfillment from start to finish - they store our product, pack it, ship it, -easily allow for us to track it until it arrives, all at a very reasonable cost.

Cons

Nothing, excellent user experience all around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Shipfusion

If you're a small or medium sized business looking to scale operations up, this software is for you. Use it!

Source: Capterra
Helpful?   Yes   No
Read more
Esther S.

Great Inventory Management

2017-03-12

We have used Shipfusion to manage parts of our inventory in NY and to assist us with expedited shipping services.

Pros

Excellent for inventory management and for creating shipping labels.

Cons

Nothing major to complain about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Shipfusion

I would highly recommend for companies who need help with creating shipping labels and managing inventory.

Source: Capterra
Helpful?   Yes   No
Read more
Gunny S.

Great software for logistics and data

2020-10-20

Has been great working with Shipfusion and they are super accommodating when it is needed.

Pros

Easy to use and has all the data I need for when I need it.

Cons

Reporting is a bit limited and it can be improved, but other than that, all good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda H.

The Best!

2020-10-20

We LOVE Ship Fusion - we have had nothing but great experiences with this 3PL.

Pros

- easy to use - quick customer service - ALWAYS - easy to pull custom reports - the best team of people to work with

Cons

- sometimes the software is laggy (reports won't load)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erik Y.

Great for fulfillment

2020-10-20

Pros

Dashboard is easy to navigate and updating things like SKUS is easy!

Cons

If you create a custom project or warehouse shipment, sometimes it's hard to track via the software and you have to contact your rep, which leads to some issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alyssa B.

Useable, Intuitive Software

2020-10-20

ShipFusion uses a great software, but we have had issues with their warehouses.

Pros

I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse.

Cons

There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Thanks for taking the time to share about your time using Shipfusion, Alyssa.

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Stephanie C.

A great partner for fulfillment in your business.

2020-10-20

We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you.

Pros

What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use.

Cons

The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin O.

Easy to Use 3PL Solution

2020-10-20

Very clear communications and easy to work with.

Pros

Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call.

Cons

This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy C.

Recommended for shipping services.

2020-10-20

Pros

The platform is easy to navigate and straightforward.

Cons

We haven't use it yet as we are still waiting for the new inventory for new products.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason S.

Food

2020-12-17

Overall it was a good experience. We really appreciate support from everyone.

Pros

It was easy to review inventory.

Cons

It was difficult to figure out how to get a project done that was out of the scope of what we need done. It was also difficult not knowing when product would be receiving. I know for food products we rely on Custer passports to get proper paperwork done close each month

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Thanks so much, Jason, for letting us know how you feel about Shipfusion.

Read more
Natalia L.

Yay for Shipfusion

2020-10-20

Pros

Easy to use and good to search on. Very practical

Cons

I haven't encounter any at the moment. It's quite good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina P.

GREAT SERVICE, SIMPLE TO USE!

2020-10-21

Pros

I especially appreciate the tracking reference system and professionalism of the customer support representatives.

Cons

Nothing. Everything has exceeded expectations so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Thanks, Nina for sharing your experience with Shipfusion.

Read more
Jack J.

Solid & Accessible 3PL

2020-10-20

Positive - I've enjoyed working with Shipfusion

Pros

- Customer Service is top notch - Relatively simplistic, easy to learn / train team members - Projects allow for custom items/tickets which aren't handled typically - Great integration with e-commerce

Cons

- A few bugs exists, however when these are flagged the CS team will help resolve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad W.

Excellent service!

2017-03-28

Their knowledgable staff made the fulfilment of our products a breeze, and gave us the time to focus on growing our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul G.

Great company with great onboarding

2020-10-21

Their onboarding was particularly good. The team there was amazing and incredibly responsive

Pros

Ease of use and features are amazing. Nothing compares.

Cons

It does what we needed and even had a couple features we didn’t think of that make our lives easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Thanks for sharing your experience with Shipfusion, Paul.

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joel r.

They helped us scale and great communication

2017-03-27

They made it so much easier for us to grow!

Pros

Easy to use, great support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Shipfusion

Try them out, much better than the big companies out there that lack individual support.

Source: Capterra
Helpful?   Yes   No
Read more
Tien Hieu P.

A good, reliable 3PL for our e-commerce business

2020-10-21

We started using Shipfusion since July 2020 - the company helped us expand to the US market and provides a great solution for us and our customers in the US. So far, there has been no issues with regards to shipping times, fulfillment or communication.

Pros

Easy implementation, very helpful customer service team, fast & reliable fulfillment, simple yet effective platform.

Cons

- Some misunderstanding regarding pricing and fees in the beginning - Changing prices (probably due to the nature of the industry not because of the company)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Shipfusion


Great to hear your feedback on Shipfusion, Tien. Thank you.

Read more