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ShipHawk vs Shippo Comparison

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Overview

Advanced warehouse and fulfillment automation for eCommerce shippers.

Category Leaders

Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 85+ global carriers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

18

5

4

3

2

1

15

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

795

5

4

3

2

1

707

71

12

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Not only are we saving money, but the ability of every user to search any order in the system and find important details like tracking numbers is is very helpful.
We had used Shiphawk's software for about 6 years and their platform was incredibly easy to navigate and their rates were competitive and fair.
Outstanding service and the best pricing for brokered shipments around.

Pros

I like how user friendly it is. I love that I can pick from several different carriers. I also enjoy if my weight or height is slightly off my package still ships and my account is adjusted.
When I needed technical help, someone was always available to help resolve any issues I had. I highly recommend Shippo.
Shippo has really nice people to talk with over the phone to help with any questions. I am very happy with the product and how easily it works.

Cons

Those items require working with much smaller, more specialized shipping partners that lack the technological infrastructure of a UPS and are very difficult to integrate with.
The only real con that I can speak of is that there are a couple of insignificant features that could be built out.
Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business.

Cons

There is no documentation that explains this so there was time lost trying to make it work the way I thought it should work.
The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account. This made it difficult to add the number after the fact, on Shippo.
I think the only thing that is challenging is if you cancel a shipping label. It was hard to figure out where the refund was pending.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features39
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Barcode/Label Management
  • Batch Printing
  • Bills of Lading
  • Carrier Management
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Estimating
  • Freight Shipping
  • Ground Shipping
  • LTL/Shared Truckload
  • Label Printing
  • Label Templates
  • Labeling
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Waybills
  • Total features32
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Barcode/Label Management
  • Batch Printing
  • Bills of Lading
  • Carrier Management
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Estimating
  • Freight Shipping
  • Ground Shipping
  • LTL/Shared Truckload
  • Label Printing
  • Label Templates
  • Labeling
  • Multiple File Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Waybills

Integrations

  • Total integrations8
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations69
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier