ShippingEasy Features

ShippingEasy

Powerful, Yet Simple Shipping Software

4.83/5 (1,056 reviews)

ShippingEasy Feature Summary

  • Compare rates for cheapest shipping options
  • Advanced reporting for your stores
  • Advanced Automation features such as IF/THEN rules
  • Print on thermal or laser, two per page, one-by-one
  • Automate printing with ConnectEasy
  • Up to 46% off USPS rates
  • Ability to brand customer communications
  • Integrate with all of your marketplaces
  • Customize mapping on order status, carrier, etc
  • USPS, FedEx, UPS, DHL Global
  • Auto paste-back of tracking information
  • USPS Commercial Plus Pricing with no volume commitment
  • Batch labels up to 200 at a time
  • One-click returns, reprint, refund - easy
  • Auto-generated customs forms
  • On-boarding training & assistance
  • Auto-update customers on shipping status
  • Extended hours support: 7am-7pm from Austin
  • Manage stock levels, sync stock automatically
  • Automated postage selection
  • Automatically send tracking # emails
  • InstantLabel - Automatically print labels with no touches!
  • Ability to brand customer communications
  • Label printing
  • Sync w/ QuickBooks Desktop / Online
  • Supports all major shipping carriers
  • Manage your entire shipping process in one place
  • Inventory management

Competitor Feature Comparison

API
Accounting Integration
Alerts / Escalation
Barcode Scanning
Barcode Support
Catalog Management
Chat
Client Management
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import
Delivery Tracking
Email Notifications
Email Templates
Inventory Management
Label Printing
Labeling
Multi-Channel Distribution
Multi-Location
Order Confirmation
Order Management
Order Processing
Order Tracking
Package Tracking
Product Data Management
Purchase Order Management
QuickBooks Integration
Real Time Comparisons
Real Time Data
Reminders
Returns Management
Sales Reporting
Shipping Labels
Shipping Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Third Party Integration
eCommerce Integration
Visit WebsiteCompare App
API
Accounting Integration
Alerts / Escalation
Barcode Scanning
Barcode Support
Catalog Management
Chat
Client Management
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import
Delivery Tracking
Email Notifications
Email Templates
Inventory Management
Label Printing
Labeling
Multi-Channel Distribution
Multi-Location
Order Confirmation
Order Management
Order Processing
Order Tracking
Package Tracking
Product Data Management
Purchase Order Management
QuickBooks Integration
Real Time Comparisons
Real Time Data
Reminders
Returns Management
Sales Reporting
Shipping Labels
Shipping Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Third Party Integration
eCommerce Integration
Visit WebsiteCompare App
API
Accounting Integration
Alerts / Escalation
Barcode Scanning
Barcode Support
Catalog Management
Chat
Client Management
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import
Delivery Tracking
Email Notifications
Email Templates
Inventory Management
Label Printing
Labeling
Multi-Channel Distribution
Multi-Location
Order Confirmation
Order Management
Order Processing
Order Tracking
Package Tracking
Product Data Management
Purchase Order Management
QuickBooks Integration
Real Time Comparisons
Real Time Data
Reminders
Returns Management
Sales Reporting
Shipping Labels
Shipping Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Third Party Integration
eCommerce Integration
Visit WebsiteCompare App

ShippingEasy Feature Reviews

25 reviewers had the following to say about ShippingEasy's features:

Auriel Ramsey

I contact Support via chat and Account Manager was so helpful! She was patient and thorough.

2017-09-22

Pros

I love its that is easily integratable to other softwares, we use it with platforms and always find it easy to connect.

Cons

I would like to have secondary controls for inventory management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Briana Schoner

Effective Shipping Software

2019-08-29

Good

Pros

The reports exporting feature.

Cons

It does not integrate with Pitney Bowes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
lilly chau

great customer service

2019-06-26

Pros

Rep was super nice and patience when assisting with shipping easy. Overall, customer service agents are super nice and always trying to help.

Cons

can improve the inventory management software area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Wert

ShippingEasy great for our online business

2019-03-06

ShippingEasy is a great shipping solution for businesses with multiple ecommerce sales channels , as well as traditional wholesale and retail (brick & mortar) channels. It is easy to set up; straightforward to use; cost effective; and their customer/technical support is amazing (chat, phone, email).

Pros

Ease of set up and use Shipping Rules to assign orders to specific users or categories Customizing packaging and shipping methods is easy Great value for the cost Customer service is excellent - phone (Yay), chat, email

Cons

Doesn't integrate w StitchX inventory management platform that we would like to upgrade to

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Guerrieri

Branding email and pack slip

2019-08-08

Pros

The customer service is great and ease of use of the platform

Cons

The inventory management is a bit clunky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danica Ettle

Great value and customer service

2019-09-12

We use shipping, customer management, and inventory tracking.

Pros

Our rep was especially helpful recently when I chatted through inventory questions I had.

Cons

I wish that there were more options associated with setting up email campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christina Burke

Review for support issue with packing slips

2019-07-11

The customer service team is always ready to help and will take the time to explain things.

Pros

I like the inventory management system and the ease of use

Cons

lacking some features when compared to ship station as far as being able to print packing slips as portrait instead of landscape.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vivian Vassar

Shipping Easy Inventory Management Feature - makes multi channel selling easy

2019-09-05

Inventory management across several online marketplaces.

Pros

It is dependable and keeps all our marketplace inventories up to date.

Cons

I like everything, I have no complaints. I wish it linked to Poshmark.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise Craig

Outstanding customer focus

2020-02-20

Soon, inventory management and forecasting.

Pros

They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.

Cons

Nothing. I really can’t think of one con.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Brown

Saving my sanity!

2019-08-15

Inventory Management across multiple sales channels

Pros

I use ShippingEasy to not only ship my orders but to manage my inventory across multiple sales channels.

Cons

Sometimes getting everything to work with a new sales channel and sync with existing inventory can be a little tricky, but once it's it setup, it's smooth sailing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Smutz

ShippingEasy is perhaps the best value shipping/inventory management systems on the market

2020-02-28

Great platform, frequently improving features, will likely continue using for the foreseeable future.

Pros

Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business.

Cons

There are several minor display issues that recur from time to time, but these may simply be compatibility-based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Johnson

Happy Shipper

2019-05-10

It has been a great experience so far. Looking forward to many days to come.

Pros

Easy of use and easy to learn.

Cons

We use the inventory features and It would be nice to have more options for inventory counts and inventory level management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
andrew a

Economical, feature-rich, great support

2019-06-05

Support has always been extremely responsive. We're very happy with this fairly comprehensive solution currently, especially since it does not cost an arm and a leg.

Pros

As in the title, ShippingEasy is quite cost effective for the features we use most: order fulfillment and inventory tracking.

Cons

A few bugs pop up here and there with inventory management and custom packing slips but probably not something most users would experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 51-200 employees)

Easy to Compare Prices

2018-09-11

Pros

We aren't taking full advantage for all the API features, but that comes with time.

Cons

The marketing and inventory tools are lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Monte Brooks

ShippingEasy makes shipping easy!

2016-08-17

Furthermore, it gives me a clear audit trail to find and solve any problem that might arise.

Pros

ShippingEasy integrates multiple stores, issues tracking numbers to all customers, provides audit trails for all shipments, answers all questions involving shipments.

Cons

No complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ShippingEasy

ShippingEasy has cheaper postage rates than other shipping intermediaries!

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Lyons

Very Happy!

2019-11-08

Overall, I am very happy with my experience using Shipping Easy.

Pros

This software is a great way to streamline and speed up your shipping process across all of your storefronts. The inventory management tool has made tracking my inventory so much easier.

Cons

My least favorite thing about the software is that the inventory management system was more difficult and time consuming to set up then I had originally anticipated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kohl Meeks

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

2018-01-16

It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Pros

I like that it can manage my inventory and sync it with my stores.

Cons

This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob G

LOVE Shipping easy!

2018-12-04

Pros

I absolutely love how you can set automated rules and also love that they have an inventory management system and reporting system!

Cons

I don't like that I'm not able to create very detailed custom reports. They allow you to make custom reports, but for what we would like to do, it's not able to do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
suleiman hamed

Easy to use, mostly self explanatory, and great support team behind it when you need them.

2017-09-08

Automation of inventory and shipping all in one place

Pros

Alot of options for reports, and rules.

Cons

SO if you have two different locations you will need to keep track of inventory only on one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Sexton

Savings - both time and money

2016-06-30

ShippingEasy has been a real time and money saver.

Pros

The interface is easy and intuitive and support is responsive.

Cons

Would like to see more robust reporting and label customization options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Dedinsky

Easy to use, well rounded platform

2018-08-08

Pretty good experience overall. The inventory segment could use a little improvement and more flexibility but otherwise this is a great, economical platform with a lot of features.

Pros

Software is very easy to use and the ability to create rules allows loads of flexibility in managing shipments and customer notifications/communications.

Cons

Really need the ability to track inventory at our multiple warehouses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Makes Shipping a Breeze!

2019-12-14

Helps me quickly and easily process and ship all orders from one platform, while maintaining my business discounts with different carriers.

Pros

It's easy to use, and the discounts automatically offered on shipping are nice.

Cons

I don't use some of the other features like Inventory Management and E-Mail Campaigns, so I don't have anything to say about them (I don't need them for my business).

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 51-200 employees)

A super SaaS for E-commerce

2018-10-18

ShippingEasy has made the entire process of importing and processing the orders a whole lot smoother.

Pros

It provides quick reporting statistics, a convenient to use dashboard and deep details of shipping and handling.

Cons

Though the UI of ShippingEasy is convenient to use but it can turn out to be a challenge for first time users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Pienkowski

A lot of great functionalities!

2018-05-04

Pros

The marketing emails functionality is integrated with the inventory management and ecommerce store so it is very easy to automate highly targeted emails.

Cons

The user interface for the marketing emails is not the most easy to use, but the support team is very helpful in helping you figure it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Evan Miller

Great Shipping Platform

2020-05-21

Pros

The cost is fair for the features in the software. The chat support is 5-star and very helpful.

Cons

I wish the inventory tracking was easier to understand.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more