ShippingEasy Features List

ShippingEasy Reviews

ShippingEasy

Powerful, Yet Simple Shipping Software

4.85/5 (443 reviews)
1,156

ShippingEasy Feature Summary

  • Compare rates for cheapest shipping options
  • Advanced reporting for your stores
  • Advanced Automation features such as IF/THEN rules
  • Print on thermal or laser, two per page, one-by-one
  • Automate printing with ConnectEasy
  • Up to 46% off USPS rates
  • Ability to brand customer communications
  • Integrate with all of your marketplaces
  • Customize mapping on order status, carrier, etc
  • USPS, FedEx, UPS, DHL Global
  • Auto paste-back of tracking information
  • USPS Commercial Plus Pricing with no volume commitment
  • Batch labels up to 200 at a time
  • One-click returns, reprint, refund - easy
  • Auto-generated customs forms
  • On-boarding training & assistance
  • Auto-update customers on shipping status
  • Extended hours support: 7am-7pm from Austin
  • Manage stock levels, sync stock automatically
  • Supports all major shipping carriers
  • Manage your entire shipping process in one place
  • Automated postage selection
  • Automatically send tracking # emails
  • Inventory management
  • Sync w/ QuickBooks Desktop / Online
  • InstantLabel - Automatically print labels with no touches!
  • Label printing
  • Ability to brand customer communications

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (368 other apps)
Activity Dashboard (235 other apps)
Activity Tracking (149 other apps)
Auditing (206 other apps)
Automatic Notifications (254 other apps)
Compliance Management (157 other apps)
Custom Fields (143 other apps)
Customizable Reporting (199 other apps)
Data Import/Export (197 other apps)
Document Storage (142 other apps)
Inventory Management (171 other apps)
Inventory Tracking (163 other apps)
Invoice Management (154 other apps)
Monitoring (158 other apps)
Multi-Location (132 other apps)
Real Time Data (164 other apps)
Real Time Reporting (135 other apps)
Reporting & Statistics (152 other apps)
Third Party Integration (170 other apps)
Workflow Management (164 other apps)

Competitor Feature Comparison

ShippingEasy Feature Reviews

25 reviewers had the following to say about ShippingEasy's features:

Auriel Ramsey

I contact Support via chat and Account Manager was so helpful! She was patient and thorough.

2017-09-22

Pros

I love its that is easily integratable to other softwares, we use it with platforms and always find it easy to connect.

Cons

I would like to have secondary controls for inventory management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brian Lint

Support team has been great to work with. Love the main interface and design.

2017-10-25

Easy shipping interface and inventory management were the main things I was looking for.

Pros

The connecteasy feature is great and the reports are all easy to run and have all of the information I need.

Cons

Would love to see the ability to assign more than one admin to an account and to be able to have client specific inventory and reporting under a single master account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
suleiman hamed

Easy to use, mostly self explanatory, and great support team behind it when you need them.

2017-09-08

Automation of inventory and shipping all in one place

Pros

User friendly, organization and location of everything makes sense and feels right.

Cons

SO if you have two different locations you will need to keep track of inventory only on one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Sexton

Savings - both time and money

2016-06-30

ShippingEasy has been a real time and money saver.

Pros

The interface is easy and intuitive and support is responsive.

Cons

Would like to see more robust reporting and label customization options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kohl Meeks

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

2018-01-16

It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Pros

I like that it can manage my inventory and sync it with my stores.

Cons

This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Pienkowski

A lot of great functionalities!

2018-05-04

Pros

The marketing emails functionality is integrated with the inventory management and ecommerce store so it is very easy to automate highly targeted emails.

Cons

The user interface for the marketing emails is not the most easy to use, but the support team is very helpful in helping you figure it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
shachar kaniel

OK but i need more

2017-10-21

it is OK but for almost a year it didn't seem they have developed anything new.

Pros

great customer service, easy to use. you can actually talk to them and ask questions. they are very patiant.

Cons

inventory not so clear. i was trying to find out how much was initially added... couldn't find it. cost way too much for the value, missing reports, not a lot of integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Greg Howlett

Decent for small volume

2017-01-09

However, we moved to ShipStation last year because ShippingEasy does not handle volume as well and they do not integrate with our inventory system (Finale) well.

Pros

Value for the money

Cons

No integration with inventory systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos Cornejo Alfaro

It is a easy and great tool to control your inventory.

2018-03-14

Pros

Order management across all selling platforms in real time. You can also create manual orders by uploading a CSV file 3.

Cons

There are some comments I check on internet, and in my opinion the software is good, but you need to get more options to clients that are frustrated or have implement this tool. More customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jon Clifton

Great customer support

2017-05-31

Time saver

Pros

Good overview and Dashboard for seeing most everything at a glance.

Cons

not every platform connected has 2-way inventory sync makes it a bit of a challenge for cross-selling to the platforms that are not so popular.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Forester

Good software for BtoC, not BtoB

2016-08-24

Doesn't integrate with Quickbooks at this time.

Pros

Easy to use

Cons

Doesn't support business to business shipments/reports etc. Not integrated with Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
John Samore III

I try not to call but when I do, they are great and Bailey is on top of his game.

2018-06-20

Pros

It is pretty easy to use once you have things setup.

Cons

I wish that there was a checkbox next to a FedEx tracking number that shows it was delivered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kristen Murphy

Simple to use Shipping Program

2018-02-07

Pros

It makes shipping super easy with customer management and easy to print labels.

Cons

Getting refunds when shipments are cancelled do take quite some time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

New generation of shipping software

2017-12-28

Pros

I love the ease of creating return shipping labels and marketplace integrations for automatic order import.

Cons

I did contact support one time and the response could have been more helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Aaron Zeller

Verified Reviewer

Couldn't Imagine My Business Without Them!

2014-10-09

Since they can tie in directly with my online store's API, importing all of the orders and necessary information, there's no need to copy+paste addresses, emails, or tracking codes, saving me hours of wasted time each month.

Pros

Great shipping rates. Integrates with online store.

Cons

Can't really customize shipping labels with special messages (i.e.

Source: GetApp
Helpful?   Yes   No
Read more
Jeremy Roberts

Amazing support, Features that anticipate any business situation, It is rock solid reliable.

2016-05-14

PRODUCT CATALOG simplifies multi-channel/omnichannel - and yes, import your CSV with HS codes for export simplicity.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Monte Brooks

ShippingEasy makes shipping easy!

2016-08-17

Furthermore, it gives me a clear audit trail to find and solve any problem that might arise.

Pros

ShippingEasy integrates multiple stores, issues tracking numbers to all customers, provides audit trails for all shipments, answers all questions involving shipments.

Cons

No complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ShippingEasy

ShippingEasy has cheaper postage rates than other shipping intermediaries!

Source: Capterra
Helpful?   Yes   No
Read more
Dave Nastalski

Awesome service. Saves me loads of time and customer service is fantastic!

2016-01-19

The quick ship feature is also really nice for any manual order that is needed along the way.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mackie Joyce

ShippingEasy makes it fun to ship products. I love that when you dial them, a real person answers!

2018-01-25

Pros

If you have a problem, you dial the number and a real person answers without any wait and you get your problem solved in minutes.

Cons

It isn't always easy to see whether a package is a 2 day or 3 day ship with priority mail until the label is printed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Wert

made our shipping process much smoother

2015-08-29

I know there is a lot of data we can get from the reports function that will help us optimize our package sizes as well as provide our marketing team with information about Free Shipping promo costs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Madison Vahle

I've been a huge cheerleader for shipping easy. I've tried them ALL!

2017-09-02

It's a HUGE time saver.

Pros

Ease of USE! Seriously, I've tried tons of software. This is by FAR the easiest, cleanest and user-friendly set up for shipping.

Cons

That could REALLY be worked with. when items are packed and scanned, inventory could be updated accordingly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce Jeddeloh

Verified Reviewer

Great Product & Exceptional Support

2015-01-14

This also integrates seamlessly with Amazon, a real plus! If you are looking for a simple, time and money-saving shipping app, you won't go wrong with ShippingEasy.

Pros

Simple Easy Fast Excellent Support Great Rates (USPS)

Cons

You have to integrate your own account.

Source: GetApp
Helpful?   Yes   No
Read more
Tavia Campbell

Walls 360 Loves Shipping Easy!

2016-08-17

Shipping Easy has been terrific for us.

Pros

Having all of our shipping in one place is a huge time saver.

Cons

Since we drop ship for a number of large corporate clients, not being able to integrate with clients who have built their own propriety shopping carts so we will have to play the download orders upload orders then download tracking number game on a daily basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
andrea Rhoads

One of the customer rep is awesome. Shipping Easy is terrific and their customer support is the best!

2018-03-22

Nothing negative to report. Software is fine.

Pros

Software is easy. Perfect to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Duerk

Excellent service from Taylor. She totally solved my problem and saved the day!

2017-08-08

Pros

Good reporting. Interacts well with our WooCommerce/Wordpress ecommerce platform.

Cons

I have been using this software for around a month. As such, I do not have enough experience to indicate negatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more