ShipStation Pricing, Features, Reviews & Comparison of Alternatives

ShipStation Reviews

ShipStation

Welcome to Shipping Nirvana.

4.87/5 (221 reviews)
8,852     13,042

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!
www.shipstation.com

ShipStation Reviews (221)

Most positive review

 ShipStation saved me time and money

I have never owned a business that required me to ship product until earlier this year. We started selling apparel off our website and figuring out shipping was a hassle. Then we discovered Ship Station and the software has made our lives so much easier, especially with their Woo Commerce ...

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Reviewed 12th of September, 2016 by Devin Denman

Most critical review

 Very handy shipping app

Cost increases the more orders you need to fulfill per month Difficult to explore order histories older than 30 days. I was introduced to ShipStation by a friend who also uses it for fulfilling orders for his online business. It was easy to pick up and really streamlined the process for ...

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Reviewed 8th of September, 2016 by Geoff Licciardello

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ShipStation Pricing

Starting from: $25.00

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

No matter what ShipStation plan you choose, you’ll get USPS postage accounts, the ability to link up your own UPS, FedEx, DHL, and other carrier accounts, fantastical customer support, access to import your chosen sales channel’s orders, automation rules, and a crazy amount of time savings from all our features.

All our plans come with a free all-access 30-day Trial! Try out the app today to see how we can work for you.

Key Features of ShipStation

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

ShipStation Screenshots (3)

ShipStation screenshot: ShipStation Shipment Batches PageShipStation screenshot: ShipStation Orders Grid w/ Order SidebarShipStation screenshot: ShipStation Insights Dashboards

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to ShipStation

Benefits

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

Who is ShipStation For?

Videos

Maire Hina Bavarday

Verified Reviewer

Complete shipping platform for small and large companies!

20/03/2017

Im so happy I switched to Shipstation! The integration process was really easy and they have a lot of functions that I didn't have in my old shipping software that I needed so bad! Not only Shipstation will be useful to ship your packages, it will also have awesome reports, easy to access, and helps you keep track on your net revenues everyday! Can't believe I wasn't using it before!

Pros

Easy to set up / integration to any platform free trial Customer service always available

Cons

A little bit pricy compared to my old platform, but I don't mind paying more for more functions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Go with it! small, medium or large business, it will work!

Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

ShipStation has been a great choice for our small business!

20/03/2017

Pros

It has streamlined our order fulfillment / shipment process and made it a lot more efficient. It's also so convenient to have all of the orders from our different shop platforms in one place and also to see the comparison between different shipping providers and their prices when fulfilling an order. We are very glad we made the switch to ShipStation!

Cons

There aren't any significant cons we have encountered so far! There have been little things here or there that I wish were more intuitive, but nothing major.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Brian Oliver

Verified Reviewer

Work great for us!

19/03/2017

ShipStation is a great solution for woocommerce. It was very easy to integrate and give us all of the tools we need for our business. Orders are imported directly from our woocommerce store and we can print labels and packing slips with ease.

Pros

Easy integration, affordable, and super easy to operate.

Cons

We have not found any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering ShipStation

If you are looking for something easy for your shipping needs...this is the solution for you. You can use various carriers and no matter what e-commerce platform you are on they integrate nicely.

Source: GetApp
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Janine Pollard

Super Website for Shipping

17/03/2017

I have been thrilled with Shipstation. It saves me so much time getting orders out the door. Super easy to use with a lot of features, like branded packing lists and email shipping confirmations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Anonymous
Owner (Retail company, 1-10 employees)
Verified Reviewer

Would like more options for printing invoices

16/03/2017

Pros

Cost seems to be effective, although our volume and short length of experience with ShipStation has not allowed us to encounter any potential issues finding or viewing shipments buried in history.

Cons

The issues I've experienced include not being able to print packing slips for externally fulfilled orders and not being able to easily "unvoid" a voided shipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
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Shaira Tuazon

Verified Reviewer

Awesome shipping software

14/03/2017

I love ShipStation. I use it with my etsy shop currently and I love that it makes shipping many packages at once easy. I have recommended it to many of my friends. There is room for improvement in terms of features offered, but they are not anything that make the experience bad overall.

Pros

Integrates well with Etsy Fast and easy to use Cheap monthly fees

Cons

Has a learning curve - making it a bit difficult at first Shipstation connect can have more capabilities i'd rather pay by package than pre-pay Wish I could buy more sizes like regular stamps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering ShipStation

Try it out for the month! I tried out various solutions first and realized ShipStation was the one <3

Source: GetApp
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Justin Lyle

Verified Reviewer

Saved our business

12/03/2017

Ship Station saved my business and cut all my shipping costs in half! I went from shipping out of my dorm, to shipping in a professional office thanks to Ship Station!

Pros

Ease of Use Multiple users Multi carrier integration Ship-surance

Cons

Customer service is not available nearly enough Inventory tracking system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ShipStation

Its the only shipping manager platform that I could find that was simple to use and integrates with nearly every carrier you can imagine

Source: GetApp
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Polo Ly

Verified Reviewer

Convenience and speedy

09/03/2017

If you do a business online, like selling on eBay, Amazon, definitely reach out to this shipstation site. It's so worth your money. I am using a basic mode which is $25/month. I have no regret using this app. It helps and saves me a lot of time printing labels.

Pros

- Fast printing speed - organized tracking number and pick lists - smart to recognize if there are double orders that came from the same address or buyer and the app will notify us to combine order which saves us money and time.

Cons

- so far I found no flaw to this app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Recommendations to others considering ShipStation

Come on. It's $25 a month and you can boost your sale more.

Source: GetApp
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Anonymous
President (Defense & Space company, 1-10 employees)
Verified Reviewer

Saves time and helps me keep track of shipped items

08/03/2017

Pros

Love the fact that shipstation is in my price range and has a plan that my side/small business can grow into. It also has great features for printing return labels to get products back to us.

Cons

Only issue I have found is the username/email retrieve password was a bit weird for me but I got it sorted out pretty easily.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Lee Adams

Verified Reviewer

Great App

27/02/2017

I think that the app has been a great help to my company and the way we do business. I use it daily and often update my customers orders with the app as often as possible.

Pros

Great user friendly interface

Cons

Sometimes slow but that could be due to internet connection speeds

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Continue to develop the app

Source: GetApp
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