This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

ShipStation vs Refund Retriever Comparison

Search

Add to Compare

Recommended for you

Shippo

Orderhive

Infoplus

ShippingEasy

Pirate Ship

TrueCommerce EDI Solutions

Good recommendations?

Overview

Category Leaders

ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and...

Refund Retriever audits your FedEx or UPS account for late deliveries (GSR) and billing mistakes. Small parcel audit reduces...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

0.01

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

572

134

19

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.9

5

4

3

2

1

49

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.

HW

Henry W.

ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.

Akande D.

I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

TH

Tammy H.

Pros

I wish I started sooner. I am very happy to delegate this function to dedicated professionals.

mr

mary r.

I like the outlay and ease of use. The data i am able to pull is great.

AJ

Andrew J.

I love that it's very "set it and forget it. An extremely useful tool for wholesale shippers; helps our bottom line and requires minimal effort.

RD

Robert D.

Cons

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.

BB

Benjamin B.

Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.

AK

Assad K.

I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

DS

David S.

Cons

Why can't I leave this blank. This field is becoming the worst thing about the software and it has nothing to do with it.

CK

Carol K.

This way we know the software is working all the time. There was one time where the link 'failed' and our packages weren't being monitored.

MS

Matthew S.

Can't really think of anything. When I first started, I thought something was wrong, because I didn't get tons of emails or reminders about my service.

AS

Andi S.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features74
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Auditing & Claim Filing Services
  • Automated Claim Filing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Carrier Invoice Auditing
  • Cost Recovery
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • Exceptions Management
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Analytics
  • Package Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Comparisons
  • Real Time Data
  • Recurring Orders
  • Refund Opportunity Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Cost Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Optimization
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • Total features12
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Auditing & Claim Filing Services
  • Automated Claim Filing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Carrier Invoice Auditing
  • Cost Recovery
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • Exceptions Management
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Analytics
  • Package Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Comparisons
  • Real Time Data
  • Recurring Orders
  • Refund Opportunity Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Cost Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Optimization
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations154
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier