ShipStation Pricing Plan & Cost Guide

ShipStation

The Shipping Software with the Most 5-Star Reviews

4.68/5 (738 reviews)

ShipStation Pricing

Starting from: $9.00/month

Pricing model: Subscription

Free Trial: Available

Starter - $9/month
Bronze - $29/month
Silver - $49/month
Gold - $69/month
Platinum - $99/month
Enterprise - $159/month

View Pricing Plans Free Trial

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VISCO

Starting from: 95.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

TrackVia

Starting from: 2500.00/month
Pricing model: Subscription
Free Trial: Available

ShipStation Pricing Reviews

Pros

  • Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.Henry W.Read the full review
  • ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.Akande D.Read the full review
  • I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.Tammy H.Read the full review

Cons

  • Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.Benjamin B.Read the full review
  • Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.Assad K.Read the full review
  • I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.David S.Read the full review
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about ShipStation's pricing:

Anonymous

Definitely has saved me money on shipping

Used daily for free trial
Reviewed 2018-02-23
Review Source: GetApp

Although the monthly price is reasonable, I have found cheaper shipping prices for the same shipment on a similar program.

Pros
Love the quick quote calculator and the ability to compare all shipping prices in one spot. I also like the ability to paste the entire address in one spot. Reasonable monthly price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Ricardo R.

I save so much time with Shipstation, and it's SO easy to use

Used weekly for less than 6 months
Reviewed 2017-02-01
Review Source: GetApp

I've had a really good experience with ShipStation. The tools are easy to navigate, and the customer support is awesome so I make for a really good experience. I ship about 5-6 packages per week on average, and it has saved me so much time from having to wait in line at the post office. You can also merge product specs from your websites like shipping weights and box sizes to expedite the process even more. Love it!

Pros
Way faster than going to the post office. Simple to use. shipping notifications. affordable for small businesses.

Cons
It would be great if you rented out label printers (for cheap)!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany W.

Shipsation has streamlined our shipping process

Reviewed 2016-01-31
Review Source: GetApp

We have been so pleased with Shipstation! Our business has just a few employees, but the bulk of our orders are online that ships multiple packages a day. Shipstation has shaved off at least 5 minutes from each order, a huge time + money savings. Shipstation is also part of stamps.com so we get a small discount for USPS shipping!

Pros
User Friendly Affordable Price

Cons
Shipstation Connect can be somewhat difficult to get familiar with and connect correctly with DYMO printer

Rating breakdown

Value for money
Ease of use
Customer support

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Anonymous

Nothing better than Shipstation!!

Used weekly for free trial
Reviewed 2020-03-08
Review Source: Capterra

Affordable and a lot of options and features. There is nothing that you won't like. You can even keep track of everything on the go with Shipstation. I highly recommend this software.

Pros
Everything is all in one space with no issues! Keep track of your shipments and stay in touch with buyers. If you have a return, you can do that as well in Shipstation. Low prices, very affordable and Shipstation even saves you money so you don't have to pay this big prices!

Cons
No cons for this platform software. Shipstation is very good to use. You can do so many things with this software that you won't ever stop using it.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Sarah H.

Helps Take The Stress Out Of Small Business

Used weekly for less than 6 months
Reviewed 2017-01-09
Review Source: GetApp

I'm less than a year into running my eCommerce business, and Shipstation has hands-down, been the best tool for supporting my business. Unlike another shipping service I tried, shipstation is really user-friendly, less expensive than other similar services, and gives me the tools I need to be professional.

Pros
Ease of use, Easy to Get Started, Low Cost

Cons
I've yet to find one!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Made my shipping quicker and easier!

Used daily for less than 6 months
Reviewed 2018-04-05
Review Source: GetApp

Pros
I ship faster and cheaper. With the huge changes in international first class shipping rates, they also provided an incredibly easy way to continue to ship internationally. Makes my life easier.

Cons
It does cost money, but it is worth it. Sometimes it takes a few seconds to respond, which can be frustating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pamela T.

Shipstation is not kidding....they are shipping Nirvana!

Reviewed 2015-03-10
Review Source: GetApp

I have been a Shipstation user for over 2 years and they never let me down. They make my business run smoother with integrated sales and shipping on all my sales channels. It is only me here at the Tinyfrockshop selling Vogue worthy Barbie clothes and accessories, so having a partner like Shipstation helps to not only keep my business organized but also helps to speed up the pick process, shipping process and tracking. It is worth it's weight in gold.

Pros
Customer service is spectacular Easy to use Always adding new features Inexpensive for the time it saves Cheaper postage from all major shippers Cheaper insurance! Tons of features

Cons
Wish the pick list photos were a bit bigger to see products better

Rating breakdown

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Shaira T.

Awesome shipping software

Used weekly for less than 6 months
Reviewed 2017-03-14
Review Source: GetApp

I love ShipStation. I use it with my etsy shop currently and I love that it makes shipping many packages at once easy. I have recommended it to many of my friends. There is room for improvement in terms of features offered, but they are not anything that make the experience bad overall.

Pros
Integrates well with Etsy Fast and easy to use Cheap monthly fees

Cons
Has a learning curve - making it a bit difficult at first Shipstation connect can have more capabilities i'd rather pay by package than pre-pay Wish I could buy more sizes like regular stamps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anastasios P.

Great Prices and Increases Business!

Used daily for less than 6 months
Reviewed 2017-02-12
Review Source: GetApp

Since I started using shipstation to offer lower shipping prices I noticed that my business has increased a lot. I can also afford to offer free shipping promotions once in a while as well.

Pros
Free Stamps.com account Lower shipping prices Fast and easy to use website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Greg U.

ShipStation is a pretty solid option if you handle fulfillment in-house

Used daily for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

For the price, it's a very useful tool that can adequately manage a small business's fulfillment processes.

Pros
ShipStation is affordable and pretty easy to use. It has many smart features including the ability to combine multiple orders into one shipment, and easily-generated return labels.

Cons
ShipStation's communication with Shopify is a one-way street - the order is placed in Shopify and then it gets transferred to ShipStation. It's clear that ShipStation would be more useful if it was a true integration with Shopify.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Charles B.

Saves a lot of time!

Reviewed 2016-11-29
Review Source: GetApp

We we entering manually the information for each carrier in the past. ShipStation saves us a lot of time and money. It is integrated with our Woocommerce website, and it works well.

Pros
Fast to setup Easy to integrate with different carriers.

Cons
Can be expensive for low volumes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anton K.

Love that service. Great help.

Used daily for less than 6 months
Reviewed 2017-05-04
Review Source: GetApp

Pros
easy to get used to, love all the settings and customization. easy to manage many orders. good price for value.

Cons
Cant see total order value on multiple selected orders. Can be a little faster maybe... Amazon weight is not matching the Shipping weight field but just a regular "weight" field.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David Z.

Worth it for any business

Used daily for less than 6 months
Reviewed 2017-02-08
Review Source: GetApp

We use this for our business DetraPel, which supplies 2oz bottles to customers interested in making their items superhydrophobic. ShipStation is the easiest platform and is simply a no-brainer because it's pocket-friendly.

Pros
Cheaper than USPS itself, and extremely easy to use with automation filters allowing for a streamlined procedure.

Cons
Poor customer service in terms of the fact that there is no customer hotline to call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manuela Regina D.

Overall great software

Used weekly for less than 6 months
Reviewed 2018-01-13
Review Source: GetApp

Pros
Tracks, manages ' integrates easily with many different platforms. Great value for the price ' you have all your shipping needs in one software.

Cons
The only thing I wish we could do is ship individual letters more easily ' be able to track them....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeff D.

Easy Shipping Solution

Used weekly for less than 6 months
Reviewed 2016-11-29
Review Source: GetApp

I work for a small non-profit that ships products, supplies, and incentives all over the United States. We were looking for an affordable, user friendly shipping solution that enables us to ship more efficiently.

Pros
-User friendly -Ability to import customer and product data -Inventory management -Professional/customizable shipment and delivery notifications -Ability to compare pricing options between multiple shipping providers (UPS/USPS/FedEx/etc.) -ShipStation Companion app allows you to keep tabs on everything while on the go -Timely customer support responses -Pricing plan flexibility

Cons
-Error messages are not specific, and provide no help when diagnosing and resolving problems. -Formatting for customer/product importation is not user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andrew T.

Optimal Shipping Solution

Used daily for less than 6 months
Reviewed 2016-11-30
Review Source: GetApp

ShipStation streamlines outbound logistics, and has features that some native shippers' websites excludes, so it is well worth the price tag! Integration with online ecommerce software makes it even easier to recommend.

Pros
Top-notch customer support, emails for tracking numbers, integration with existing sales software, easy returns generation, supports all major carriers.

Cons
Occasionally, email servers suffer spam reporting; not an often occurrence, but slows emails down. Insufficient support for high-value international shipments (ITN submission.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sahil Vijay P.

We used this software since its initial release + 5 years. Total Life Saver!

Used daily for 2+ years
Reviewed 2019-01-17
Review Source: Software Advice

Pros
Cloud Based, Easy to Use, Cheap, Responsive, Does not Crash, Works with Mac or Windows, Nothing to Download, Easily customizable.

Cons
Really nothing...maybe the initial versions lacked features but they made up for it with releases over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason F.

Great service for any shipping need

Used daily for 6-12 months
Reviewed 2016-11-12
Review Source: Capterra

We use this integrated with fishbowl inventory, the seamless integration allows us to not only keep track of our inventory, but ship it out at the best price with the least amount of complexity.

Pros
Easy to use and set up. Integrates well with fishbowl inventory. Gets us the best price with the carrier we want. Easy enough for my warehouse staff to use.

Cons
Obviously this will increase the cost of shipping if you land the cost of the service in the shipping expense. But well worth it for the benefits.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

ShipStation is great for SOHO

Used monthly for 1-2 years
Reviewed 2018-06-30
Review Source: GetApp

Pros
ShipStation will supercharge your SOHO level logistics. It's cheap, and easy to use. It's great for when you have minimal SKUs.

Cons
ShipStation is self limiting once you expand, but if you're in the category where this will be an issue, you probably would know how to handle this issue - it takes a while to hit this limit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Paul H.

Great Product!

Reviewed 2016-07-05
Review Source: GetApp

We use this App for all shipping, it allows me a one stop shop for any of our carriers. It has allowed us to cutback on our shipping costs and save us time searching for the cheapest rates!

Pros
Multiple Carriers in one place Cost per user savings compared to other similar products

Cons
Doesn't allow use of independent Shipping Insurance Companies. Since its online only app, if network outage occurs other means of shipping must be utilized

Rating breakdown

Value for money
Ease of use
Customer support

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Mal S.

Buyer beware

Used monthly for 2+ years
Reviewed 2020-06-08
Review Source: Capterra

Again. ShipStation is fine but takes a a great deal of time to get used to snd frustrating to programmers with background in other more flexible platforms. Do NOT expect your cost to Ship cut in 1/2 despite their recent advertising!!

Pros
We have used ShipStation for more then 5 years. Our history with the organization goes way back to when they were an independent start-up when they were adding features regularly and very responsive to their customer base. They are now own by Stamps Inc For those using USPS this is extremely relevant.

Cons
If you use USPS, pricing is controlled by Stamps Inc. Do not look to Stamps Inc. For any significant savings on your postage. While consolidators are available for mid- sized e-commerce, Stamps inc provide commercial+ (5%) off consumer pricing snd horrible, I repeat, horrible, sales support. Zero notice on price increases and heartache galore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Luis I.

Shipstation Help us to organized our selling channels

Used daily for 6-12 months
Reviewed 2017-10-11
Review Source: GetApp

Pros
+ Cost Effective. + Easy to use after understanding the system. + Easy comparison between carriers. + Summarizing, it saves money.

Cons
- Older orders are not so easy to find out. - It needs learning process to know where to find what you need. - Cheapest plan does not allow to modify templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Exactly what we were looking for

Used daily for 1-2 years
Reviewed 2020-02-19
Review Source: Capterra

We had a great experience with ShipStation while we had it. As a newer business, we just couldn't afford to maintain the subscription. It's a real shame since it really increased the customers' overall experience with our company.

Pros
We love how ShipStation integrates with our Stamps.com account. Our favorite features are how they keep track of the packages you ship to each person, the value, and the items. You can keep track of promotional items this way or keep detailed notes. Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.

Cons
The monthly subscription for this is just way too expensive. Even with the amazing features that make a business look awesome and really helps the customers, it's just way too expensive for smaller or starter businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Linda S.

Only Wished I Used It Sooner

Used daily for less than 6 months
Reviewed 2017-09-12
Review Source: GetApp

Pros
This software is great. This software does almost all the work for me. Printing Labels is made EASY. All the information I need transfers to Ship Station from all the market places. I am able to do all my daily orders so quickly now. I will no longer be stressed in getting out orders during the Christmas season. The feature I like best are the product weights, measurement presents. The 2nd feature I like the best is the fact that I can set labels to print automatically without having to select several options prior to printing.

Cons
I only wish the cost could be cheaper or at least not increase with more orders. I use the custom fields to input the product information. I wish that font could be custom for that field. I would like font a little larger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sterling J.

Wish I had this a while ago

Reviewed 2016-04-21
Review Source: GetApp

Ship Station has been a huge benefit to our company. We process orders from different market places and now it brings them all into one platform, simple to use, great pricing, and is needed by anyone who is shipping products!

Pros
simple, great price, gets you great prices for postage

Rating breakdown

Value for money
Ease of use

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