Most popular features of all Operations Management apps
3 reviewers had the following to say about Shipwire's features:
There is no justification for any pros at all for Shipwire, we had our inventory and relied on them for our shipping operations for a year, and the entire time we were basically looking to get away from them as quickly as we can, but we couldn't.
Where do we even start? Non-existent customer service, mishandlings and misshipping of our packages. They don't even own and operate their own warehouses. It is borderline impossible to address any issues that pop up. Good luck even making simple changes to an order. BEWARE.
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Worst service ever. they will promise everything to make you sign and ship your inventory, the minute it will arrive ridiculous fees will appear, your customers will get damaged goods, and you will find out no one is really care. if you will do the same mistake like i did - and ship your inventory from abroad, you are done. they will try to take any dime you have.
Took 3 months to get inventory removed.
Hi Tyler, I apologize for your frustration with Shipwire. Your feedback is valuable to us. Our records indicate we have not had any business transactions since December 2013, please note Shipwire has since grown 5 times its size in customer care department. We are sorry to see you go. Your feedback is appreciated!