We have used this product for a couple of years now, we are on your Beta program, Chris I believe you normally work with Christina Hickman from our organization, Puget Sound Security. I came into the fold using the product a year and a half ago, by far the best product I have every used, 35 years in this industry.
Photo's - often I have drivers state that they can take a better photo with their device's camera outside of the ST app, than within. I personally have not experienced this, however several have mentioned.
I believe with some improved implementation/set up on our end we could show a greater level of professionalism.....just from attending this webinar I believe we are not using the full potential. Currently my patrol drivers will utilize photos and audio to do their patrol reporting, if there is an elevated issue that needs attention, our dispatch center is transcribing their audio reports, we do not have them enter their own notations due to time consumption on their routes and typical spelling/grammar and so on.
I am eager to receive the ebook and audio on this and review again, looking at our own organization.......checkpoints and per-written scripts etc. will be a blessing on static guarding sites and I wish to pursue this in more detail.
Response from Silvertrac Software
Thank you so much for your review and for attending one of our training events! We are looking forward to sharing more and getting the checkpoints implemented for your standing guard accounts.
Puget Sound has always been a phenomenal customer and really appreciate your involvement and business.
Keep up the good work!
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