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SimplyBook.me vs Beds24 Comparison
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SimplyBook.me
4.6
94pts
Overview
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$9.90/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.6
5
4
3
2
1
569
222
33
10
8
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.
Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and always resolve problem efficiently.
None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors.
Pros
Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.
The next best, but very much related, characteristic is its ability to integrate with other systems.
Integrates with almost any kind of software you may need. I am in love with this software.
Cons
Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.
Cons
So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design.
Cost effective, except when syncing errors happen and you miss reservations or get double booked or end up displaying your Airbnb listing with incorrect or missing information.
The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting.
Key features
- Total features74
- ACH Payment Processing
- API
- Access Control
- Activity Dashboard
- Appointment Management
- Automated Billing
- Automated Scheduling
- Automatic Notifications
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync with Google
- Campaign Management
- Channel Management
- Class Scheduling
- Client Management
- Client Portal
- Credit Card Processing
- Custom Fields
- Custom Forms
- Customer Activity Reporting
- Customer Database
- Customer History
- Customizable Branding
- Customizable Questions
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Data Visualization
- Discount Management
- Document Templates
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Marketing Management
- Email Notifications
- Event Calendar
- Event Scheduling
- Feedback Collection
- Feedback Management
- Follow-up Scheduling
- Forms Management
- Gift Card System
- HIPAA Compliance
- Image Library
- Inventory Management
- Lead Management
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Online Booking Integration
- POS
- POS Integration
- Performance Reports
- Permission Management
- Product Catalog
- Promotions Management
- Question Branching
- Ratings & Reviews
- Real Time Reporting
- Real Time Updates
- Recurring Tasks
- Reminders
- Reporting & Statistics
- Reservations Management
- Revenue Management
- Role-Based Permissions
- Room Booking
- SMS Integration
- SSL Security
- Sales Reporting
- Social Media Integration
- Subscription Management
- Team Calendars
- Template Management
- Third Party Integration
- User Photos
- Web Forms
- Website Integration
- Website Management
- Widgets
- Total features27
- ACH Payment Processing
- API
- Access Control
- Activity Dashboard
- Appointment Management
- Automated Billing
- Automated Scheduling
- Automatic Notifications
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync with Google
- Campaign Management
- Channel Management
- Class Scheduling
- Client Management
- Client Portal
- Credit Card Processing
- Custom Fields
- Custom Forms
- Customer Activity Reporting
- Customer Database
- Customer History
- Customizable Branding
- Customizable Questions
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Data Visualization
- Discount Management
- Document Templates
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Marketing Management
- Email Notifications
- Event Calendar
- Event Scheduling
- Feedback Collection
- Feedback Management
- Follow-up Scheduling
- Forms Management
- Gift Card System
- HIPAA Compliance
- Image Library
- Inventory Management
- Lead Management
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Online Booking Integration
- POS
- POS Integration
- Performance Reports
- Permission Management
- Product Catalog
- Promotions Management
- Question Branching
- Ratings & Reviews
- Real Time Reporting
- Real Time Updates
- Recurring Tasks
- Reminders
- Reporting & Statistics
- Reservations Management
- Revenue Management
- Role-Based Permissions
- Room Booking
- SMS Integration
- SSL Security
- Sales Reporting
- Social Media Integration
- Subscription Management
- Team Calendars
- Template Management
- Third Party Integration
- User Photos
- Web Forms
- Website Integration
- Website Management
- Widgets
Integrations
- Total integrations23
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrationsN/A
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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SimplyBook.me vs. Beds24
See how SimplyBook.me and Beds24 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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