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SimplyBook.me vs Launch27 Comparison

Overview

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

Launch27 is an online booking engine which enables Maid Services to manage client appointments, pricing, payments, and more, in real time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

585

225

35

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

153

39

7

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.
Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and always resolve problem efficiently.
None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors.

Pros

I love how easy it is to use for my employees and clients. Everything is very straightforward and love all the features.
Wonderful, the team is great and customer service has always been awesome. They answer my questions right away.
It also integrates with other apps which is very useful and the customer service is very fast, attentive and impressive. They are always there for you in the chat that is integrated.

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.

Cons

I highly discourage anyone from using this service. I wanted so badly for this to work but I can honestly say I don't feel valued as a customer.
Sometimes it is hard to figure out and there is not a 1-800 number for members who pay for a membership.
Lack of expanded technical assistance when implementing on my site.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Job Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Quote Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Self Service Portal
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Management
  • User Photos
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features34
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Conversion Tracking
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Estimating
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Job Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Quote Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Self Service Portal
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Management
  • User Photos
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations22
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. Launch27

See how SimplyBook.me and Launch27 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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