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SimplyBook.me vs Microsoft Bookings Comparison

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Overview

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

583

225

35

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

(55)

5

4

3

2

1

28

18

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.
Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and always resolve problem efficiently.
None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors.

Pros

Good product.easy to use. Not the best in the industry but with some improvements it may can come to the best.I recommend it.
When offering a service, where customers have to see and book available days this is the best office. Integrated in the office 365 package it has great compatibility with the other applications.
I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.

Cons

If you have a receptionist making bookings, there would be no need for their calendar to show up. In the Teams version of the app, you can remove the useless calendars.
While that is the case most of the time, there are a lot of older people who struggle to use wifi and that is the downfall to this program.
I personally still struggle with the functions in the software, only because I fairly new in usuing the software.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features14
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations22
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. Microsoft Bookings

See how SimplyBook.me and Microsoft Bookings stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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