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SimplyBook.me vs My PT Hub Comparison

Overview

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$20/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

585

225

35

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

1,646

647

86

7

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.
Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and always resolve problem efficiently.
None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors.

Pros

Overall, I do love the app. The price is amazing, the capabilities and great, and the functionailit for myself and my clients are appreciated.
My PT Hub is affordable, easy to use and fully customizable for all heath and fitness professionals. I love the way it tracks progress with my clients and gives them an easy way to check in with me.
It has been a very pleasant experience using MyPTHub, as it has created huge ease for me and my clients with tracking progress of programs.

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.

Cons

I hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.
The move to V3 is what is the big failure here. The lack of transparency on what will happen with V2 has led me to decide to leave them and not use their service again.
It’s a little confusing to use ... lots of choices but unsure how to use them all.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Class Scheduling
  • Client Management
  • Client Portal
  • Content Library
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Product Catalog
  • Progress Tracking
  • Project Notes
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • To-Do List
  • Training Management
  • Training Record Management
  • User Management
  • User Photos
  • Video Management
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features70
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Class Scheduling
  • Client Management
  • Client Portal
  • Content Library
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • Goal Setting / Tracking
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Planning Tools
  • Product Catalog
  • Progress Tracking
  • Project Notes
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • To-Do List
  • Training Management
  • Training Record Management
  • User Management
  • User Photos
  • Video Management
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations22
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. My PT Hub

See how SimplyBook.me and My PT Hub stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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