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SimplyBook.me vs My PT Hub Comparison

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Overview

Category Leaders

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1K

5

4

3

2

1

716

283

50

13

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

2.7K

5

4

3

2

1

1.8K

749

100

12

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.

Pros

I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.
So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.
I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features141
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Invoice Management
  • Invoice Processing
  • Life Coaching
  • Live Chat
  • Marketing Automation
  • Meal Planning
  • Member Communication
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent/Student Portal
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • User Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Total features93
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dietary Analysis
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Invoice Management
  • Invoice Processing
  • Life Coaching
  • Live Chat
  • Marketing Automation
  • Meal Planning
  • Member Communication
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent/Student Portal
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Personalization
  • Physician Management
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • User Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations27
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AI
AvatarImg

Amanda I.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Helpful and Easy to USE

Reviewed 4 years ago
Pros

Ease of use and the quick customer service response. I am truly grateful to Simplybook for existing cause they have helped me manage my business and my time efficiently. It has everything that I need to help my business grow. My clients are pleased with how simple booking. Rhymes with the name. I am pleased. Thank you to all the staff members of SimplyBook.

Cons

I guess that as I expand my business having my own website will become important for my brand. That is the only reason why I will leave Simplybook.

Vendor response

Dear Amanda, Thank you so much for taking the time to leave us your great feedback, we appreciate it greatly! Good luck with your business going forward, I hope it does expand! Just to let you know that if your business does pick up, then we do have custom pages feature (so you can add more pages to your booking web where you can present your services) and also a Custom Domain name feature where...

MM
AvatarImg

Mark M.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Simply book is a great tool for business

Reviewed 4 years ago

Overall great product for appt booking!

Pros

Ability to generate a booking link is what we originally got on board for, and of course the free trial!

Cons

The way it links with my google calendar, did not always show my client/prospect info for ease of use

Vendor response

Dear Mark, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly. All the best The SimplyBook.me team

AR
AvatarImg

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

I have been using this apt app for over 4 years now. Love this App!

Reviewed 5 years ago
Pros

I like the versatility and so many applications included with this appointment app. I feel their pricing is very reasonable. This scheduling app is so easy to integrate into your proprietary websites you will not need developers to add this app to your websites. My favorite part is this scheduling apps versatility you can choose and pick a myriad of options that work the best for your business needs. Awesome Customer Service top notch.

Cons

My dislikes with this scheduling app are few and far between I guess my only complaint is the modules pricing for choosing different components that will best fit my business can get pretty pricey.

Vendor response

Hi there We just wanted to say thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

LK
AvatarImg

Lisa K.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Did my research!

Reviewed 6 years ago

I searched and tried many online booking products, this one came out on top for value, ease of use and a variety of features to integrate easily

Pros

That there are varying levels that work with my company as it grows. the number of add-on features and the fact that I can choose what I need and leave the rest behind, and also that they thought of everything! Sometimes I think there's something I can't do and I just haven't found it yet. They're customer service is amazing. The online chat was answered immediately and accurately; I've had neither of those experiences before with live chat.

Cons

The mobile experience. I always just go to my browser and use the full site on my phone. Can't seem to get it to sync right with my google calendar, that's probably just me though.

Vendor response

Dear Lisa, Thank you so much for your thorough and positive feedback, we truly appreciate it! All the best The SimplyBook.me team

MR
AvatarImg

Maha R.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

Very Difficult to Use

Reviewed 6 months ago

Terrible I could not manage deploying the product. It was really difficult to learn to use, despite the many great features it has.

Pros

Great features, great ability to do a lot

Cons

IMPOSSIBLE to learn to use their App despite my being tech savvy, months of trying resulted in my paying but not actually managing to deploy the product to my customers. It was BEYOND not user friendly!

MF
AvatarImg

Myeisha F.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Siddity Minks

Reviewed 4 years ago
Pros

It arranged my appointment times for me.

Cons

I can’t accept payments from my clients.

Vendor response

Dear Myeisha, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly. You should be able to accept payments from your clients both online and on site, please contact our Live Chat, they should be able to help you out with that. All the best The SimplyBook.me team

JH
AvatarImg

Julie H.

Human Resources, 501-1,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplyBook.me logo

SimplyBook.me

simply book.me

Reviewed 4 years ago

overall it's a great product used alone

Pros

I like that you can just email a link with your schedule for the client to choose a time. very convenient.

Cons

It didn't sync with my google calendar so my clients would forget about the meetings. didn't work well for synching for me.

Vendor response

Dear Julie, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! The Google Calendar sync should always work both ways, so if you have any problems with that please contact our Live Chat and ask for help. Best regards The SimplyBook.me team

CH
AvatarImg

Cathy H.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

Love how easy it is to use!

Reviewed 6 years ago
Pros

Easy to use. Easy for my customers to use as well. It has great features that really streamline the booking process.

Cons

I don't like that I have to renew my free subscription every month. I wish my selection would just remain until I decide to change it!

Vendor response

Dear Cathy Thank you so much for taking the time to give us your feedback, we truly appreciate it. With regards to the renewal. In the beginning we had the renewal automatic for our free users but we continuously got complaints from users who had actually quit using the booking system and continued to receive bookings from their clients without them knowing about it as they did not use the system anymore. They insisted that we would cancel their system if they had stopped using it, so therefore we now ask our free users to renew the system monthly. This is not a problem for paying users as they can pay recurringly and hence the renewal becomes automatic. Kind regards The SimplyBook.me team

AvatarImg
AvatarImg

Steven S.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplyBook.me logo

SimplyBook.me

A HUGE help for me

Reviewed 5 years ago

MUCH easier to get things scheduled with clients

Pros

The instant integration with Google Calendar, and the flexibility. It was easy to set up and effortless to maintain.

Cons

Somehow, some people get confused by the UX and try to adjust for my time zone unnecessarily. My only feature request: The ability to add a list of available appointment times directly into a Gmail email, so people could schedule from within my email.

Vendor response

Dear Steven, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! Thanks for the input regarding the ability to add a link with available appointment times, its a very good one and will go on our idea list. Now what you can do is to pre-select a link for the client with service and day and send that by e mail, so that client only needs to choose the time upon landing on the booking site. All the best The SimplyBook.me team

AP
AvatarImg

Aurélie P.

Sports, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Great software !

Reviewed 4 years ago
Pros

Easy to use. Design of the site. Reminder and accessibility.

Cons

I have to improve my experience with all functions.

Vendor response

Dear Aurélie, Thank you so much for taking the time to leave us your great feedback, we appreciate it! All the best The SimplyBook.me team

SQ
AvatarImg

Salvador Q.

Photography, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplyBook.me logo

SimplyBook.me

GREAT SERVICE

Reviewed 2 years ago

great

Pros

My clients can book my services easily

Cons

nothing all good.

Vendor response

Thank you so much Salvador for taking the time to leave us your fantastic review! All the best The SimplyBook.me team

JO
AvatarImg

Jennifer O.

Arts and Crafts, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Perfect for my business

Reviewed 2 years ago

!I searched for the right book system for a long time and finally found Simplybook. The only system that can display my 10 gift cards. The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support!

Pros

The software has all the functions i need.

Cons

I have to work my way up a bit technically.

AE
AvatarImg

ANAS E.

Marketing and Advertising, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Awesome Booking Service

Reviewed 3 years ago

Great Experience with simplybook.me, Highly recommend it

Pros

as a digital marketer , i do offer consulting to my clients and simplybook.me has been very handy and allowed my customers to books calls with me easily

Cons

i haven't encountred any cons with the service, l love using it, it even allows me take payments from my clients for my consulting services, so i highly recommend it

Vendor response

Dear Anas, Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it! All the best The SimplyBook.me team.

RG
AvatarImg

Raphaël G.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplyBook.me logo

SimplyBook.me

easy and quick for customers, robust and customized admin interface

Reviewed 6 years ago

probably more customers...

Pros

The ease of use for customers; the limited number of customisation possibilities helps go to the point when describing the company; both user and admin interface terms can be customised in one's language

Cons

customer data not stored in my country... (in the near future, this will become illegal); a better integration with CalDav would be appreciated (automatic push to my calendar using CalDav)

Vendor response

Dear Raphael Thank you so much for your feedback, we truly appreciate it! If you are within EU then we have a server in France and that should be sufficient to all countries within EU and EEA (European Economic Area) so you do not have to worry about that. Best regards The SimplyBook.me team

MM
AvatarImg

Mark M.

Sports, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

I like using SimplyBook

Reviewed 4 years ago

clients can book any time of the day and I get notified

Pros

Being able schedule my golf lessons on my phone

Cons

I would like to be able to title some break times, example- Dr. Appt ,go to the food store, or staff meeting

Vendor response

Dear Mark, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Good idea with the break time names, it will go into the suggestion box. All the best The SimplyBook.me team

kc
AvatarImg

kate c.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

It really is a great and simple product that works!

Reviewed 5 years ago

Easily booking clients

Pros

I like the fact that I have been able to source a product that does exactly what I need it to do and then implement it all myself without needing tech advice. My clients also seem to love the ease of it all!

Cons

I'd like to be able to customise it a bit more but that's it really, perhaps using my colour scheme through being able to choose the colour through my colour code.

Vendor response

Dear Kate Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

MF
AvatarImg

Marie F.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Great Scheduling Solution

Reviewed a year ago

There is a learning curve, but they have good documentation and very responsive customer service

Pros

SimplyBook.me has deep features so that I can customize it to exactly what I want

Cons

I want my clients to be able to see my availability / calendar as a default and to have to book all the sessions in a package at the time of purchase.

Vendor response

Dear Marie, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly and are so happy to hear that you are satisfied with the solution! All the best The SimplyBook.me team

yH
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yuru H.

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SimplyBook.me

They close my account with no notification

Reviewed 6 years ago
Pros

Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever

Cons

the support is terrible, they block my user for ever so now they suggest to create a new account with a different name and I want to use my company name.. terrible

Vendor response

Dear Yuru Thank you for taking the time to give us your feedback, we appreciate it. I would like to comment on your feedback regarding the support. We pride ourselves in outstanding support who reply quickly and thoroughly and your complaint has nothing to do with the support team. Only free users can loose their account, and that can only happen after many months of no usage nor renewing...

TB
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Tara B.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplyBook.me

Best value for online scheduling.

Reviewed 5 years ago
Pros

I've used the free feature for a year now. I have a small consulting business and it works perfectly for my client load. I only have to "renew" every month, free of charge. I highly recommend Simplybook.me to any startup.

Cons

Because I use the free version, I can't book from my mobile device. The upgrade is affordable so once my business is ready for the next level I will get this feature.

Vendor response

Dear Tara Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Just to clarify you should be able to book from your mobile device, if you are having problem with that then please contact our Live Chat support to find out what is wrong, it should not have anything to do with your free subscription All the best The SimplyBook.me

AR
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Verified reviewer

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplyBook.me

The best so far on online bookings

Reviewed 5 years ago
Pros

My clients say it's easy to use. It syncs with my Google Calendar. It can be embedded on my website.

Cons

When I choose to have the time in my client's time zone, the time goes crazy and it causes problems with bookings. Doesn't allow you to have prices in different currencies or accepts Visa for payments.

Vendor response

Hi there and thank you so much for the review, we appreciate it greatly! Not sure what the time zone problem is as we have very many using it. You could contact our live help to check this out with you. As for prices, you can select any currency in the world, but your clients can not select between currencies. Which cards can be accepted depends on which credit card processor you choose, but in our system, you have the choice to select between tens of provider who accept Visa credit cards, just contact our Live Chat and they will help you through it. All the best The SimplyBook.me team

SK
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Sam K.

Events Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplyBook.me

Fantastic booking system

Reviewed 3 years ago

I am using SimplyBook.me to run and manage my new hire company. It has taken the time out of managing a calendar, and has allows my customers to book online, instantly.

Pros

The flexibility of the software and the support from the team is fantastic

Cons

Initially getting my head around customizing the website was the hardest thing.

Vendor response

Dear Sam, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. All the best The SimplyBook.me team

RA
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Rich A.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
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SimplyBook.me

Efficient. versatile.

Reviewed 5 years ago
Pros

I found it fairly easy to learn from scratch myself. As my business has grown I have been able to change my booking site to suit my needs. Simplybookit is totally editable to my needs .

Cons

There is sadly no `offline website editor ability - any changes you make go online straight away and you can't test them. Meaning i can't sample the full `user experience in an offline version of my site.

Vendor response

Dear Rich, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! It is a good idea with the website editor but unfortunately that is not on our project list at the moment. You can see the major changes below when you are changing the design, like changing hero image and templates etc. but of course it is not as complete as a website editor. All the best The SimplyBook.me team

BM
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BRETT M.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplyBook.me

Easy to use, great support

Reviewed 3 years ago

Great, I am still learning but really like it.

Pros

- Fast response from live help support, really useful tips and answered all my questions - Easy to clone products and services to make adding lots of them a lot quicker

Cons

- Sometime its hard to get my pictures to look right on the screen.

Vendor response

Dear Brett, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. Regarding your comment regarding the photos then you are right that sometimes they can look off. We are looking into what can be done to make them fit better into different themes etc. All the best The SimplyBook.me team

JW
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Jade W.

Performing Arts, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SimplyBook.me

Very useful but a bit complicated

Reviewed 3 years ago

I find this site very useful but I'm sure I could be using it more effectively if I were better at using it.

Pros

I like that my students can book sessions at any time without having to contact me directly. They can also pay through the site if they wish to which saves me invoicing them. It is clear and easy to view my timetables available slots

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

Vendor response

Dear Jade, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! With regards to the issues that you have been experiencing then it's very likely that those are all user related. I strongly encourage you to reach out to our customer support if you ever experience anything like that and they should be able to help you out. They are very responsive and knowledgeable and are online 24 hours during the working week. All the best The SimplyBook.me team

AJ
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Andrija J.

Arts and Crafts, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SimplyBook.me

SimplyBook.me is a great service

Reviewed 3 years ago
Pros

The time is very fun and easy. The prices are very reasonable for the services they offer.

Cons

The look of the site itself is too pale and sterile for my taste.

Vendor response

Dear Andrija, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! With regards to the design then you can adjust the colors and choose from a range of different themes. If you want more than that then of course that can be done too with some html knowledge. Please contact our Live Chat if you want to explore what can be done in terms of the design. All the best The SimplyBook.me team