SimplyBook.me vs My PT Hub Comparison

Ease of use and the quick customer service response. I am truly grateful to Simplybook for existing cause they have helped me manage my business and my time efficiently. It has everything that I need to help my business grow. My clients are pleased with how simple booking. Rhymes with the name. I am pleased. Thank you to all the staff members of SimplyBook.

I guess that as I expand my business having my own website will become important for my brand. That is the only reason why I will leave Simplybook.

Dear Amanda, Thank you so much for taking the time to leave us your great feedback, we appreciate it greatly! Good luck with your business going forward, I hope it does expand! Just to let you know that if your business does pick up, then we do have custom pages feature (so you can add more pages to your booking web where you can present your services) and also a Custom Domain name feature where...

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Ability to generate a booking link is what we originally got on board for, and of course the free trial!

The way it links with my google calendar, did not always show my client/prospect info for ease of use

Dear Mark, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly. All the best The SimplyBook.me team

I like the versatility and so many applications included with this appointment app. I feel their pricing is very reasonable. This scheduling app is so easy to integrate into your proprietary websites you will not need developers to add this app to your websites. My favorite part is this scheduling apps versatility you can choose and pick a myriad of options that work the best for your business needs. Awesome Customer Service top notch.

My dislikes with this scheduling app are few and far between I guess my only complaint is the modules pricing for choosing different components that will best fit my business can get pretty pricey.

Hi there We just wanted to say thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

That there are varying levels that work with my company as it grows. the number of add-on features and the fact that I can choose what I need and leave the rest behind, and also that they thought of everything! Sometimes I think there's something I can't do and I just haven't found it yet. They're customer service is amazing. The online chat was answered immediately and accurately; I've had neither of those experiences before with live chat.

The mobile experience. I always just go to my browser and use the full site on my phone. Can't seem to get it to sync right with my google calendar, that's probably just me though.

Dear Lisa, Thank you so much for your thorough and positive feedback, we truly appreciate it! All the best The SimplyBook.me team

Great features, great ability to do a lot

IMPOSSIBLE to learn to use their App despite my being tech savvy, months of trying resulted in my paying but not actually managing to deploy the product to my customers. It was BEYOND not user friendly!

It arranged my appointment times for me.

I can’t accept payments from my clients.

Dear Myeisha, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly. You should be able to accept payments from your clients both online and on site, please contact our Live Chat, they should be able to help you out with that. All the best The SimplyBook.me team

I like that you can just email a link with your schedule for the client to choose a time. very convenient.

It didn't sync with my google calendar so my clients would forget about the meetings. didn't work well for synching for me.

Dear Julie, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! The Google Calendar sync should always work both ways, so if you have any problems with that please contact our Live Chat and ask for help. Best regards The SimplyBook.me team

Easy to use. Easy for my customers to use as well. It has great features that really streamline the booking process.

I don't like that I have to renew my free subscription every month. I wish my selection would just remain until I decide to change it!

Dear Cathy Thank you so much for taking the time to give us your feedback, we truly appreciate it. With regards to the renewal. In the beginning we had the renewal automatic for our free users but we continuously got complaints from users who had actually quit using the booking system and continued to receive bookings from their clients without them knowing about it as they did not use the system anymore. They insisted that we would cancel their system if they had stopped using it, so therefore we now ask our free users to renew the system monthly. This is not a problem for paying users as they can pay recurringly and hence the renewal becomes automatic. Kind regards The SimplyBook.me team

The instant integration with Google Calendar, and the flexibility. It was easy to set up and effortless to maintain.

Somehow, some people get confused by the UX and try to adjust for my time zone unnecessarily. My only feature request: The ability to add a list of available appointment times directly into a Gmail email, so people could schedule from within my email.

Dear Steven, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! Thanks for the input regarding the ability to add a link with available appointment times, its a very good one and will go on our idea list. Now what you can do is to pre-select a link for the client with service and day and send that by e mail, so that client only needs to choose the time upon landing on the booking site. All the best The SimplyBook.me team

Easy to use. Design of the site. Reminder and accessibility.

I have to improve my experience with all functions.

Dear Aurélie, Thank you so much for taking the time to leave us your great feedback, we appreciate it! All the best The SimplyBook.me team

My clients can book my services easily

nothing all good.

Thank you so much Salvador for taking the time to leave us your fantastic review! All the best The SimplyBook.me team

The software has all the functions i need.

I have to work my way up a bit technically.

as a digital marketer , i do offer consulting to my clients and simplybook.me has been very handy and allowed my customers to books calls with me easily

i haven't encountred any cons with the service, l love using it, it even allows me take payments from my clients for my consulting services, so i highly recommend it

Dear Anas, Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it! All the best The SimplyBook.me team.

The ease of use for customers; the limited number of customisation possibilities helps go to the point when describing the company; both user and admin interface terms can be customised in one's language

customer data not stored in my country... (in the near future, this will become illegal); a better integration with CalDav would be appreciated (automatic push to my calendar using CalDav)

Dear Raphael Thank you so much for your feedback, we truly appreciate it! If you are within EU then we have a server in France and that should be sufficient to all countries within EU and EEA (European Economic Area) so you do not have to worry about that. Best regards The SimplyBook.me team

Being able schedule my golf lessons on my phone

I would like to be able to title some break times, example- Dr. Appt ,go to the food store, or staff meeting

Dear Mark, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Good idea with the break time names, it will go into the suggestion box. All the best The SimplyBook.me team

I like the fact that I have been able to source a product that does exactly what I need it to do and then implement it all myself without needing tech advice. My clients also seem to love the ease of it all!

I'd like to be able to customise it a bit more but that's it really, perhaps using my colour scheme through being able to choose the colour through my colour code.

Dear Kate Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

SimplyBook.me has deep features so that I can customize it to exactly what I want

I want my clients to be able to see my availability / calendar as a default and to have to book all the sessions in a package at the time of purchase.

Dear Marie, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly and are so happy to hear that you are satisfied with the solution! All the best The SimplyBook.me team

Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever

the support is terrible, they block my user for ever so now they suggest to create a new account with a different name and I want to use my company name.. terrible

Dear Yuru Thank you for taking the time to give us your feedback, we appreciate it. I would like to comment on your feedback regarding the support. We pride ourselves in outstanding support who reply quickly and thoroughly and your complaint has nothing to do with the support team. Only free users can loose their account, and that can only happen after many months of no usage nor renewing...

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I've used the free feature for a year now. I have a small consulting business and it works perfectly for my client load. I only have to "renew" every month, free of charge. I highly recommend Simplybook.me to any startup.

Because I use the free version, I can't book from my mobile device. The upgrade is affordable so once my business is ready for the next level I will get this feature.

Dear Tara Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Just to clarify you should be able to book from your mobile device, if you are having problem with that then please contact our Live Chat support to find out what is wrong, it should not have anything to do with your free subscription All the best The SimplyBook.me

My clients say it's easy to use. It syncs with my Google Calendar. It can be embedded on my website.

When I choose to have the time in my client's time zone, the time goes crazy and it causes problems with bookings. Doesn't allow you to have prices in different currencies or accepts Visa for payments.

Hi there and thank you so much for the review, we appreciate it greatly! Not sure what the time zone problem is as we have very many using it. You could contact our live help to check this out with you. As for prices, you can select any currency in the world, but your clients can not select between currencies. Which cards can be accepted depends on which credit card processor you choose, but in our system, you have the choice to select between tens of provider who accept Visa credit cards, just contact our Live Chat and they will help you through it. All the best The SimplyBook.me team

The flexibility of the software and the support from the team is fantastic

Initially getting my head around customizing the website was the hardest thing.

Dear Sam, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. All the best The SimplyBook.me team

I found it fairly easy to learn from scratch myself. As my business has grown I have been able to change my booking site to suit my needs. Simplybookit is totally editable to my needs .

There is sadly no `offline website editor ability - any changes you make go online straight away and you can't test them. Meaning i can't sample the full `user experience in an offline version of my site.

Dear Rich, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! It is a good idea with the website editor but unfortunately that is not on our project list at the moment. You can see the major changes below when you are changing the design, like changing hero image and templates etc. but of course it is not as complete as a website editor. All the best The SimplyBook.me team

- Fast response from live help support, really useful tips and answered all my questions - Easy to clone products and services to make adding lots of them a lot quicker

- Sometime its hard to get my pictures to look right on the screen.

Dear Brett, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. Regarding your comment regarding the photos then you are right that sometimes they can look off. We are looking into what can be done to make them fit better into different themes etc. All the best The SimplyBook.me team

I like that my students can book sessions at any time without having to contact me directly. They can also pay through the site if they wish to which saves me invoicing them. It is clear and easy to view my timetables available slots

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

Dear Jade, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! With regards to the issues that you have been experiencing then it's very likely that those are all user related. I strongly encourage you to reach out to our customer support if you ever experience anything like that and they should be able to help you out. They are very responsive and knowledgeable and are online 24 hours during the working week. All the best The SimplyBook.me team

The time is very fun and easy. The prices are very reasonable for the services they offer.

The look of the site itself is too pale and sterile for my taste.

Dear Andrija, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! With regards to the design then you can adjust the colors and choose from a range of different themes. If you want more than that then of course that can be done too with some html knowledge. Please contact our Live Chat if you want to explore what can be done in terms of the design. All the best The SimplyBook.me team