SimplyBook.me vs NextGen Office Comparison

I like the organization of the back office reports.

The scheduler is only in 1 hour increments

Dear Ashley Thanks for taking the time to give us your fantastic feedback, we appreciate it greatly. Just to let you know that you can change the interval, or the timeframe as well call it. If you would like to do that, then you can read our guidelines here: https://help.simplybook.me/index.php/Need_to_change_interval_(timeframe) All the best The SimplyBook.me team

Simplicity of use and now long learning curve. Was using personally within 72 hours and integrated into the rest my business after first week.

Not excited about the pricing model, the number of custom features and choosing them or paying more seems a little annoying.

Dear Tim, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! We have built the system up so that it is simple for the main booking function (and therefore easier to grasp for new users) but if people require it to be more flexible you can add the different custom features. We are working on creating videos about each custom features to help people to see which features will suit them the best so that they can maximize the benefits of SimplyBook.me. All the best The SimplyBook.me team

The product was very easy to use and set up. We have only been using it for a couple of weeks. So far it has provided us with all the features we needed and seems to be very reliable. This will reduce the number of calls to the office and provide our members with the ability to schedule an appointment from anywhere in the world.

It did not integrate well with our older version of Outlook. I am hoping to have better success once we move to Office 365.

Dear John, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

It takes the place of an expensive receptionist/assistant. Clients can go online book appointments themselves! I just input my schedule and the choose the time and fill out the intake form. It also sends them reminders of their upcoming appointments and links to my calendar. Additionally, I was able to create my own intake form to capture the information I need when the appointment is made.

There was a bit of a learning curve with the software, but once I figured everything out, it has been a cinch to use. I could not run my business efficiently without it.

Dear Robin, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

No pros were added to this review

No cons were added to this review

Dear Diego Thank you so much for taking the time to give us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

Cheaper than the rest, relatively simple to set up, even for a technophobe like myself. Anything I struggled with was sorted quickly with online support

some issues exporting widget to our own website but we got around that in the end with the help of our internal support.

Dear Phil Thank you so much for taking the time to give us your feedback, we truly appreciate it! Best regards The SimplyBook.me team

La possibilité d'être autonome sur la mise en place, et surtout, le cout

Il me manque vraiment la possibilité de de créer moi même en back office un rdv à n'importe quelle heure ou quelle jour, or programmation spécifique pour les clients. + plus de personnalisation sur l'interface (bloc avec message personnalisé par exemple)

The diverse feature set. As our needs evolve, SimplyBook consistently delivers with a feature solution. They have thought through everything and provide short tutorials to implement every feature. The system is user friendly. In the event you need additional help, customer support is responsive and helpful.

I had some challenges selecting the best calendar layout to meet our needs. There are so many options with each option having unique quirks. It takes a bit of time to find the perfect fit for your needs.

Dear Jenny, Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it! We were so happy to read that you have been satisfied with our solution and that you are using it for more of your business processes now. All the best The SimplyBook.me team.

Setting up the software was relatively easy and day to day use on our end is good.

Our customers have issues when signing up, which they wind up calling us to resolve.There are problems signing up for consecutive appointments and to reschedule an appointment they have to call us to do it on our end. The set up is kind of goofy where you have to get all 3 schedules lined up. Perhaps that could be on one page. The calendar is greyed out and our customers sometimes get the dates wrong. A more visable calender would help.

Its free standard version is so packed with features that I have found it sufficient for my office operation. Particularly useful are intake forms and scheduling button. Ability to set different schedules by service was extremely helpful This solution offers such easy booking interface that it became widely adopted by the patients in a very short time

Some features require quite a bit of sophistication to set up (CSS rules - not standard). Integration with Google my business would be nice

Dear Lenny Thank you so much for taking the time to leave us your fantastic feedback about SimplyBook.me, we truly appreciate it! I am pleased to tell you that adding "Google My business" is on our task list and will hopefully make it to production soon! All the best The SimplyBook.me team

I have only used this software as a salon customer and for my doctors office. My hair stylist uses the app for appointments. I can check out services and book appointments. It is also easy to cancel if needed. I also get reminders of my appointments because I can be very forgetful. I have peace of mind and I know my stylist is happy I am not always calling her for her availability.

I have not found any drawbacks as a customer to someone who uses the software. I do recommend it look more appealing on the eye.

SimplyBook.me can be used as a personal or a team tracker. It provides a more wide feature and caters to more specific needs for scheduling. Unlike other appointment tracker, SimplyBook.me can track personal appointments such as salon appointment, exercise routines or doctor check up schedules. It caters to a more vast audience. I have been using this software for the office team and for myself. Since it is highly customizable, appointments can be specific. Bookings are also possible with this software which is an advantage.

There are multiple times where booking is difficult as time coincides with other bookings which was not tracked by the software. Also, as I enter more schedules and appointments for tracking, the slower it became. I hope these disadvantages can be looked upon for the next updates. Overall, the software is great and highly recommended.

The trial was exceptional and allowed us to setup all the services and platform to tailor it to our needs. It was the professional and efficient support SimplyBook provided that also made our decision to purchase a subscription very easy. It is an amazing platform which transformed our booking and office administration within the first week of its implementation and that it can easily be integrated with Paypal made receiving payments hassle-free. Limerick City College would not hesitate in recommending any service providing business to use SimplyBook.me you receive: - Exceptional Support - Online Payments - Website Integration - Multiple Services - Calendars - E-mail notifications

It was very difficult to find anything to dislike or even comment on as it is a very user friendly and well supported software.

Dear Glen, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. All the best The SimplyBook.me team

I found it super easy to learn how to use. I love the e-mail reminders. That was one of my main draws to it. Not only does it e-mail my clients, but it e-mails me too so I can remember to leave the house on time. Because of the emails as well, my "No Shows", or "late cancels" have reduced. There is a less chance of "oops I forgot!". I also like that I can access my clients info in case of a snow storm and I need to call to check in on them or tell them I can't get into the office.

There isn't a lot I don't like about the program. If I accidentally hit the "back" button, it'll take me out of the program, but that's user error really.

Dear Jennifer, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team