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SimplyBook.me vs SevenRooms Comparison

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Overview

Category Leaders

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

602

229

36

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

5

4

3

2

1

9

2

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.

Pros

It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.
SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality.
Ease of use on the app, reporting features, multiple diary views, great customer data capture. The excellent support team.

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

Cons

SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that.
People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.
Just one thing, color in the software is somehow boring.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features134
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Segmentation
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Martial Arts
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Experience Management
  • HIPAA Compliant
  • Image Library
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Promotions Management
  • Public Waitlist
  • Question Branching
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Sentiment Analysis
  • Service Catalog
  • Social Media Integration
  • Social Media Monitoring
  • Staff Management
  • Student Management
  • Subscription Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Table Management
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Treatment Packages
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • Total features78
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Segmentation
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Martial Arts
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Experience Management
  • HIPAA Compliant
  • Image Library
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Promotions Management
  • Public Waitlist
  • Question Branching
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Sentiment Analysis
  • Service Catalog
  • Social Media Integration
  • Social Media Monitoring
  • Staff Management
  • Student Management
  • Subscription Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Table Management
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Treatment Packages
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrations22
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. SevenRooms

See how SimplyBook.me and SevenRooms stack up against each other by comparing features, pricing, ratings, integrations, security & more.