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SimplyBook.me vs Theenker Comparison

Overview

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

Theenker is a cloud-based salon management solution that helps hair and beauty salons streamline operations related to online...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

564

220

32

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

A great software, very flexible and easy to implement in various business realities we have implemented it for a photographs studio and they loved it.
It is a great product-- I am only on free version, I can imagine the benefits when I grow and move to a paid plan. I appreciate that I am allowed to grow my business on the free plateform.
The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic.

Pros

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.

Cons

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • Forecasting
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Remote Monitoring
  • Reporting & Statistics
  • Reservations Management
  • Retention Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features43
  • ACH Payment Processing
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • Forecasting
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Remote Monitoring
  • Reporting & Statistics
  • Reservations Management
  • Retention Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations23
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. Theenker

See how SimplyBook.me and Theenker stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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