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simPRO vs shopVOX Comparison
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Overview
simPRO is a powerful field service management software solution that helps trade industries streamline operations to increase profits.
shopVOX is a cloud-based custom manufacturing solution with features for sales lead management, quoting, business intelligence,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
154
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
118
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
The software has been great and had performed as described. The integration team has been awesome as well.
Pros
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
Lindsay M.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Cons
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre.
Cons
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
We desperately need to be able to ship a partial on a line item without workarounds.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
Key features
- Total features228
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- BOM Creation
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Bills of Material
- Bindery Estimating
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Capacity Management
- Capacity Planning
- Cataloging/Categorization
- Change Order Management
- Check-in/Check-out
- Class Scheduling
- Client Management
- Client Portal
- Collaboration Tools
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- ERP
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Analysis
- Financial Management
- Fitting Management
- Fixed Asset Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Locksmiths
- For Mechanical Equipment
- For Plumbing Industry
- For Schools
- For Small Businesses
- Forecasting
- Forms Automation
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Location Tracking
- MES
- Maintenance Management
- Maintenance Scheduling
- Material Requirements Planning
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Percent-Complete Tracking
- Pipeline Management
- Portfolio Management
- Pre-Press Estimating
- Pre/Post Service Calculations
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Configurator
- Product Identification
- Production Cost Tracking
- Production Options Evaluation
- Production Scheduling
- Progress Reports
- Progress Tracking
- Project Billing
- Project Estimating
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Purchase Order Management
- Purchasing & Receiving
- QM/ABPro Interface
- Qualification Tracking
- Quality Control
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Residential
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Scheduling
- Search/Filter
- Serial Number Tracking
- Service History
- Shipping Management
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- User Management
- Vendor Management
- Version Control
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features78
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- BOM Creation
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Bills of Material
- Bindery Estimating
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Capacity Management
- Capacity Planning
- Cataloging/Categorization
- Change Order Management
- Check-in/Check-out
- Class Scheduling
- Client Management
- Client Portal
- Collaboration Tools
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- ERP
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Analysis
- Financial Management
- Fitting Management
- Fixed Asset Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Locksmiths
- For Mechanical Equipment
- For Plumbing Industry
- For Schools
- For Small Businesses
- Forecasting
- Forms Automation
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Location Tracking
- MES
- Maintenance Management
- Maintenance Scheduling
- Material Requirements Planning
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Percent-Complete Tracking
- Pipeline Management
- Portfolio Management
- Pre-Press Estimating
- Pre/Post Service Calculations
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Configurator
- Product Identification
- Production Cost Tracking
- Production Options Evaluation
- Production Scheduling
- Progress Reports
- Progress Tracking
- Project Billing
- Project Estimating
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Purchase Order Management
- Purchasing & Receiving
- QM/ABPro Interface
- Qualification Tracking
- Quality Control
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Residential
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Scheduling
- Search/Filter
- Serial Number Tracking
- Service History
- Shipping Management
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Traceability
- User Management
- Vendor Management
- Version Control
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations21
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations9
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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